Table 10-1 Numeric Codes and Text Messages (continued)
Control panel message | Description | Recommended action | |
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| contact an authorized dealer or reseller for RTC | |
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| battery replacement. | |
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| |
CMOS jumper may not be properly installed. | Check for proper placement of the CMOS | ||
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| jumper if applicable. | |
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Memory amount has changed since the last | Press the F1 key to save the memory changes. | ||
| boot (memory added or removed). |
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Memory configuration incorrect. | 1. | Run Computer Setup or Windows utilities. | |
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| 2. | Make sure the memory module(s) are |
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| installed properly. |
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| 3. | If |
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| test using |
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| 4. | Verify proper memory module type. |
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RAM failure. | 1. | Ensure memory modules are correctly | |
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| installed. |
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| 2. | Verify proper memory module type. |
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| 3. | Remove and replace the identified faulty |
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| memory module(s). |
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| 4. | If the error persists after replacing |
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| memory modules, replace the system |
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| board. |
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A memory module in memory socket identified | 1. | Verify proper memory module type. | |
Socket(s) X, X, ... | in the error message is missing critical SPD | 2. | Try another memory socket. |
| information, or is incompatible with the | ||
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| |
| chipset. | 3. | Replace DIMM with a module conforming |
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| ||
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| to the SPD standard. |
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| |
| Populated DIMM Configuration is not optimized. | Rearrange the DIMMs so that each channel has | |
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| the same amount of memory. | |
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Recently added memory module(s) support ECC | 1. | If additional memory was recently added, | |
Modules not supported on this Platform | memory error correction. |
| remove it to see if the problem remains. |
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| 2. | Check product documentation for |
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| memory support information. |
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Keyboard failure. | 1. | Reconnect keyboard with computer | |
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| turned off. |
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| 2. | Check connector for bent or missing pins. |
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| 3. | Ensure that none of the keys are |
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| depressed. |
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| 4. | Replace keyboard. |
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I/O board keyboard controller. | 1. | Reconnect keyboard with computer | |
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| turned off. |
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| 2. | Replace the system board. |
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Keyboard failure. | 1. | Reconnect the keyboard with computer | |
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| turned off. |
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| 2. | Ensure that none of the keys are |
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| depressed. |