Solving Hard Drive Problems
Table 7-3 Solving Hard Drive Problems
Hard drive error occurs.
Cause | Solution |
|
|
Hard disk has bad sectors or has failed. | 1. In Windows 8, on the Start screen type e, and then select |
| File Explorer from the list of applications. In the left |
| column, expand Computer, |
| Properties, and then select the Tools tab. Under Error |
| checking click Check. |
| 2. Use a utility to locate and block usage of bad sectors. If |
| necessary, reformat the hard disk. |
|
|
Disk transaction problem. |
|
|
|
Cause | Solution |
|
|
Either the directory structure is bad or there is a problem with a | In Windows 8, on the Start screen type e, and then click File |
file. | Explorer from the list of applications. In the left column, expand |
| Computer, |
| select the Tools tab. Under Error checking click Check. |
|
|
Drive not found (identified). |
|
|
|
Cause | Solution |
|
|
Cable could be loose. | Check cable connections. |
|
|
The system may not have automatically recognized a newly | See reconfiguration directions in the Solving Hardware |
installed device. | Installation Problems on page 81 section. If the system still |
| does not recognize the new device, check to see if the device is |
| listed within Computer Setup. If it is listed, the probable cause is a |
| driver problem. If it is not listed, the probable cause is a hardware |
| problem. |
| If this is a newly installed drive, run the Computer Setup utility |
| and try adding a POST delay under Advanced > |
| Options. |
|
|
The device is attached to a SATA port that has been hidden in | Run the Computer Setup utility and ensure Device Available is |
Computer Setup. | selected for the device's SATA port in Security > Device Security. |
|
|
Drive responds slowly immediately after | Run Computer Setup and increase the POST Delay in Advanced > |
|
|
|
|
Nonsystem disk/NTLDR missing message. |
|
|
|
Cause | Solution |
|
|
The system is trying to start from the hard drive but the hard | ▲ Perform Drive Protection System (DPS) testing in system |
drive may have been damaged. | ROM. |
|
|
System files missing or not properly installed. | 1. Insert bootable media and restart the computer. |