HP
Ultrium tape drive Ultrium 230i, Ultrium tape drive 960i
manual
Troubleshooting
Install
Drive Error second, amber
Problems with cartridges
Power cycle or reset the drive
Diagnostic tools
Backup software and drivers
Cleaning cartridges
If restore fails
How to
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Contents
Ultrium 230i, 460i
Hp StorageWorks Ultrium tape drive
Open this flap for quick start installation poster
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Internal drives contents
Product Details
How can I check the Scsi bus?
Before you start
Mounting hardware
Do I need additional items for installation?
What are the mounting requirements for the tape drive?
Mounting bay
Windows users Unix and OpenVMS users
Backup software and drivers
Backup software
Drivers
HP StorageWorks Tape CD-ROM
Using the CD-ROM
Scsi HBA
Supported Scsi bus types
Check the Scsi connection
Checking the Scsi ID
Check the drive’s Scsi ID
Preparing mounting bay in a typical HP AlphaServer
Prepare the mounting bay
M3 offset mounting screws ML370
Mounting rails
Attach mounting hardware
HP ProLiant servers
Other servers
Installing the drive
Install the drive
Attaching power and Scsi cables
Where should the Scsi terminator be?
Attach power and Scsi cables
Plastic rail Server latch
No mounting hardware used HP AlphaServer
Secure the drive
Mounting hardware used HP ProLiant
Loading a cartridge Eject button
To unload a cartridge
Verify installation
Check operation
To load a cartridge
Ultrium 230 tape drive controls and indicators
Front panel LEDs
Accessibility features
Drive Error second, amber
Your HP StorageWorks Ultrium tape drive
Write-protecting cartridges
Use the correct media
Data cartridges
Worm data cartridges
Caring for cartridges
Cleaning cartridges
To clean the tape drive
Write-protecting cartridges
Register your tape drive
Using HP OBDR, step
Compatibility
Using HP Obdr
Remote disaster recovery ProLiant servers only
It returns to normal tape drive mode and restores the data
Keyboard shortcut for HP ProLiant servers
Testing for compatibility
If restore fails
Running HP Obdr
HP Library & Tape Tools
Diagnostic tools
Checking drive installation with Library & Tape Tools
Troubleshooting with Library & Tape Tools
Performance Assessment Tools
Optimizing performance
Is the tape drive on a dedicated Scsi bus?
Can your system deliver the required performance?
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Web troubleshooting guide
Troubleshooting
Problems encountered during installation
Backup software that states support for
If your server is in its original configuration no
Adapter installed
On Unix systems, see the Unix Configuration
Testing after installation
Please see Problems with cartridges on
Use HP Library & Tape Tools to check that
Assistance
LEDs during self-test
Understanding the LEDs
Using the LEDs for troubleshooting
Cleaning cycle can take up to 5 minutes to
Or known data cartridge after cleaning, call for
Service
None. The cleaning cartridge will eject on
Upgrade the firmware. If the condition persists, call
Condition persists, call for service
There is a firmware Download problem
Power cycle or reset the drive
Cartridge is jammed
Problems with cartridges
Looking after cartridges
Operating and storage environment
Press and hold the Eject button for 10 seconds
Drive will not accept cartridge or ejects it immediately
Other sources of information
How to contact HP
Replacing your tape drive
To disconnect your drive
To reconnect your tape drive
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Q1538-90905
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