HP
Ultrium tape drive 960i, Ultrium tape drive Ultrium 230i
manual
Q1538-90905
Troubleshooting
Install
Drive Error second, amber
Problems with cartridges
Power cycle or reset the drive
Diagnostic tools
Backup software and drivers
Cleaning cartridges
If restore fails
How to
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http://www.hp.com/go/storagemedia
http://www.hp.com/support/ultrium
Q1538-90905
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Contents
Hp StorageWorks Ultrium tape drive
Ultrium 230i, 460i
Open this flap for quick start installation poster
Page
Page
Internal drives contents
Product Details
Before you start
How can I check the Scsi bus?
Do I need additional items for installation?
What are the mounting requirements for the tape drive?
Mounting bay
Mounting hardware
Backup software and drivers
Backup software
Drivers
Windows users Unix and OpenVMS users
HP StorageWorks Tape CD-ROM
Using the CD-ROM
Scsi HBA
Check the Scsi connection
Supported Scsi bus types
Checking the Scsi ID
Check the drive’s Scsi ID
Preparing mounting bay in a typical HP AlphaServer
Prepare the mounting bay
M3 offset mounting screws ML370
Attach mounting hardware
HP ProLiant servers
Other servers
Mounting rails
Installing the drive
Install the drive
Attaching power and Scsi cables
Attach power and Scsi cables
Where should the Scsi terminator be?
Plastic rail Server latch
Mounting hardware used HP ProLiant
No mounting hardware used HP AlphaServer
Secure the drive
Loading a cartridge Eject button
Verify installation
Check operation
To load a cartridge
To unload a cartridge
Ultrium 230 tape drive controls and indicators
Accessibility features
Drive Error second, amber
Your HP StorageWorks Ultrium tape drive
Front panel LEDs
Write-protecting cartridges
Worm data cartridges
Use the correct media
Data cartridges
Cleaning cartridges
To clean the tape drive
Write-protecting cartridges
Caring for cartridges
Register your tape drive
Using HP OBDR, step
Using HP Obdr
Remote disaster recovery ProLiant servers only
It returns to normal tape drive mode and restores the data
Compatibility
Testing for compatibility
If restore fails
Running HP Obdr
Keyboard shortcut for HP ProLiant servers
Diagnostic tools
Checking drive installation with Library & Tape Tools
Troubleshooting with Library & Tape Tools
HP Library & Tape Tools
Performance Assessment Tools
Can your system deliver the required performance?
Optimizing performance
Is the tape drive on a dedicated Scsi bus?
Page
Troubleshooting
Web troubleshooting guide
Problems encountered during installation
If your server is in its original configuration no
Adapter installed
On Unix systems, see the Unix Configuration
Backup software that states support for
Testing after installation
Assistance
Please see Problems with cartridges on
Use HP Library & Tape Tools to check that
Understanding the LEDs
LEDs during self-test
Using the LEDs for troubleshooting
Or known data cartridge after cleaning, call for
Service
None. The cleaning cartridge will eject on
Cleaning cycle can take up to 5 minutes to
Condition persists, call for service
There is a firmware Download problem
Power cycle or reset the drive
Upgrade the firmware. If the condition persists, call
Problems with cartridges
Looking after cartridges
Operating and storage environment
Cartridge is jammed
Drive will not accept cartridge or ejects it immediately
Press and hold the Eject button for 10 seconds
How to contact HP
Other sources of information
To reconnect your tape drive
Replacing your tape drive
To disconnect your drive
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Q1538-90905
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