HP Ultrium tape drive 960i manual Testing for compatibility, Running HP Obdr, If restore fails

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Refer to the HP OBDR web site at www.hp.com/go/obdr for more information about using this feature and compatibility.

Testing for compatibility

We recommend that you perform a full disaster recovery immediately after installation—if possible, onto a blank hard disk. If you do not have a blank hard disk and do not want to overwrite your system, you can safely cancel the disaster recovery process at step 3 in the following procedure.

Refer to our connectivity web site (www.hp.com/go/connect) for more information about suitable backup applications.

Running HP OBDR

HP OBDR can only be used with backup applications that support one-button disaster recovery and methods of operating OBDR will vary between different software companies.

Check our World Wide Web site (www.hp.com/go/obdr) for the latest information about firmware upgrades and troubleshooting before you use HP OBDR.

1Insert the latest bootable cartridge in the tape drive (see Figure 12a). The cartridge must be written by a backup application that writes data to tape in CD-ROM format.

2 Hold down the eject button. Keeping the eject button pressed down, power on your server (see Figure 12b). This activates the HP One-Button Disaster Recovery process. Release the button as soon as the Ready LED on the front panel flashes in the OBDR sequence. This is a repeated pattern of: flashing-steady on-flashing.

Keyboard shortcut for HP ProLiant servers

There is no need to press the Eject button. Just power on your server and press the [F8] Function key during the Power On Self Test (POST). This invokes OBDR to restore your system. For more information and specific instructions please refer to our World Wide Web site at

www.hp.com/go/obdr.

3Follow the on-screen instructions to set up the operating system (see Figure 12c). (These will vary depending upon the backup software.) Normally, you can accept the default response to all the prompts, for example, just press <Enter>.

4The LEDs will flash in OBDR mode (as described in step 2) while the tape drive restores your operating system to a state, where it can run a normal data restore.

5Once the operating system has been set up and rebooted, the Ready LED display on the tape drive changes to constant green and you can remove the backup cartridge, if you wish. You are now ready to run a normal data restore. Follow the normal process for your restore application.

If restore fails

If the restore fails for any reason, refer to our World Wide Web site (www.hp.com/go/ obdr) for detailed troubleshooting information.

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Contents Hp StorageWorks Ultrium tape drive Ultrium 230i, 460iOpen this flap for quick start installation poster Page Page Internal drives contents Product Details Before you start How can I check the Scsi bus?Do I need additional items for installation? What are the mounting requirements for the tape drive?Mounting bay Mounting hardwareBackup software and drivers Backup softwareDrivers Windows users Unix and OpenVMS usersHP StorageWorks Tape CD-ROM Using the CD-ROM Scsi HBA Check the Scsi connection Supported Scsi bus typesChecking the Scsi ID Check the drive’s Scsi ID Preparing mounting bay in a typical HP AlphaServer Prepare the mounting bay M3 offset mounting screws ML370 Attach mounting hardware HP ProLiant serversOther servers Mounting railsInstalling the drive Install the drive Attaching power and Scsi cables Attach power and Scsi cables Where should the Scsi terminator be?Plastic rail Server latch No mounting hardware used HP AlphaServer Secure the driveMounting hardware used HP ProLiant Loading a cartridge Eject button Verify installation Check operationTo load a cartridge To unload a cartridgeUltrium 230 tape drive controls and indicators Accessibility features Drive Error second, amberYour HP StorageWorks Ultrium tape drive Front panel LEDsWrite-protecting cartridges Use the correct media Data cartridgesWorm data cartridges Cleaning cartridges To clean the tape driveWrite-protecting cartridges Caring for cartridgesRegister your tape drive Using HP OBDR, step Using HP Obdr Remote disaster recovery ProLiant servers onlyIt returns to normal tape drive mode and restores the data CompatibilityTesting for compatibility If restore failsRunning HP Obdr Keyboard shortcut for HP ProLiant serversDiagnostic tools Checking drive installation with Library & Tape ToolsTroubleshooting with Library & Tape Tools HP Library & Tape ToolsPerformance Assessment Tools Optimizing performance Is the tape drive on a dedicated Scsi bus?Can your system deliver the required performance? Page Troubleshooting Web troubleshooting guideProblems encountered during installation If your server is in its original configuration no Adapter installedOn Unix systems, see the Unix Configuration Backup software that states support forTesting after installation Please see Problems with cartridges on Use HP Library & Tape Tools to check thatAssistance Understanding the LEDs LEDs during self-testUsing the LEDs for troubleshooting Or known data cartridge after cleaning, call for ServiceNone. The cleaning cartridge will eject on Cleaning cycle can take up to 5 minutes toCondition persists, call for service There is a firmware Download problemPower cycle or reset the drive Upgrade the firmware. If the condition persists, callProblems with cartridges Looking after cartridgesOperating and storage environment Cartridge is jammedDrive will not accept cartridge or ejects it immediately Press and hold the Eject button for 10 secondsHow to contact HP Other sources of informationReplacing your tape drive To disconnect your driveTo reconnect your tape drive Page Page Q1538-90905