HP Ultrium tape drive 960i manual Problems encountered during installation

Page 42

Problems encountered during installation

Unpacking

Description

Further information

Some parts appear to be missing or

Contact your vendor if any parts need replacing.

damaged.

 

The screws or mounting hardware are not suitable for the server

Description

Further information

 

 

Additional parts may be required for fitting

The HP StorageWorks Ultrium internal tape drive will

the tape drive into the server.

fit into most servers without the need for additional

 

hardware other than that originally shipped with your

 

system. If additional parts are required, or the

 

original parts have been lost, contact your server

 

vendor. See “Step 4: Attach mounting hardware” on

 

page 15.

It is unclear which SCSI ID to use

Description

Further information

It is uncertain which ID numbers are

Use HP Library & Tape Tools (see page 33) to

available.

provide information on your current SCSI settings.

 

The HP StorageWorks Ultrium drive has its SCSI ID

 

set to 3 by default. This should be left unchanged

 

unless this number is already in use. Full

 

instructions on how to change the SCSI ID are

 

given on page 11.

How should the SCSI bus be configured?

Description

Further information

Correct configuration of the SCSI bus

Refer also to the “SCSI Configuration” section in

with multiple drives can be a complex

the online User’s Guide on the

area and more help may be required.

HP StorageWorks Tape CD-ROM.

Daisy chaining devices is not generally

 

recommended.

 

 

 

How should the SCSI bus be terminated?

Description

Further information

It is unclear if the bus is already

Both ends of a SCSI bus must be terminated.

terminated or where an additional

Typically, when connecting an internal drive to the

terminator should be placed.

ribbon cable already inside your server then both the

 

host bus adapter and the end of the ribbon cable will

 

already be terminated and no further action is

 

required.

 

Refer also to the “SCSI Configuration” section in

 

the online User’s Guide on the

 

HP StorageWorks Tape CD-ROM.

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Contents Hp StorageWorks Ultrium tape drive Ultrium 230i, 460iOpen this flap for quick start installation poster Page Page Internal drives contents Product Details Before you start How can I check the Scsi bus?Mounting bay Do I need additional items for installation?What are the mounting requirements for the tape drive? Mounting hardwareDrivers Backup software and driversBackup software Windows users Unix and OpenVMS usersHP StorageWorks Tape CD-ROM Using the CD-ROM Scsi HBA Check the Scsi connection Supported Scsi bus typesChecking the Scsi ID Check the drive’s Scsi ID Preparing mounting bay in a typical HP AlphaServer Prepare the mounting bay M3 offset mounting screws ML370 Other servers Attach mounting hardwareHP ProLiant servers Mounting railsInstalling the drive Install the drive Attaching power and Scsi cables Attach power and Scsi cables Where should the Scsi terminator be?Plastic rail Server latch No mounting hardware used HP AlphaServer Secure the driveMounting hardware used HP ProLiant Loading a cartridge Eject button To load a cartridge Verify installationCheck operation To unload a cartridgeUltrium 230 tape drive controls and indicators Your HP StorageWorks Ultrium tape drive Accessibility featuresDrive Error second, amber Front panel LEDsWrite-protecting cartridges Use the correct media Data cartridgesWorm data cartridges Write-protecting cartridges Cleaning cartridgesTo clean the tape drive Caring for cartridgesRegister your tape drive Using HP OBDR, step It returns to normal tape drive mode and restores the data Using HP ObdrRemote disaster recovery ProLiant servers only CompatibilityRunning HP Obdr Testing for compatibilityIf restore fails Keyboard shortcut for HP ProLiant serversTroubleshooting with Library & Tape Tools Diagnostic toolsChecking drive installation with Library & Tape Tools HP Library & Tape ToolsPerformance Assessment Tools Optimizing performance Is the tape drive on a dedicated Scsi bus?Can your system deliver the required performance? Page Troubleshooting Web troubleshooting guideProblems encountered during installation On Unix systems, see the Unix Configuration If your server is in its original configuration noAdapter installed Backup software that states support forTesting after installation Please see Problems with cartridges on Use HP Library & Tape Tools to check thatAssistance Understanding the LEDs LEDs during self-testUsing the LEDs for troubleshooting None. The cleaning cartridge will eject on Or known data cartridge after cleaning, call forService Cleaning cycle can take up to 5 minutes toPower cycle or reset the drive Condition persists, call for serviceThere is a firmware Download problem Upgrade the firmware. If the condition persists, callOperating and storage environment Problems with cartridgesLooking after cartridges Cartridge is jammedDrive will not accept cartridge or ejects it immediately Press and hold the Eject button for 10 secondsHow to contact HP Other sources of informationReplacing your tape drive To disconnect your driveTo reconnect your tape drive Page Page Q1538-90905