HP Ultrium tape drive 960i, Ultrium tape drive Ultrium 230i manual Testing after installation

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Testing after installation

Remember that the system recognizes devices during boot-up. If you swap or connect a product when your system is running, you will need to reboot the system. Rebooting the system will reset devices and will often resolve problems. It is good practice to reboot every time you add a driver or install firmware.

Caution Never power off the drive while a cartridge is still loaded or during a firmware upgrade.

The server does not reboot after installation

Possible reason	Recommended action
You have connected the tape drive to an	Make sure that each device on the SCSI bus has a
existing SCSI bus that has other devices	unique ID. We recommend that the
connected to it and the SCSI address of	HP StorageWorks Ultrium tape drive is connected
your HP StorageWorks Ultrium drive is	to a dedicated host bus adapter. Do not connect
identical to the address used by another	the drive to a disk RAID controller as this is not
device.	supported.
You have installed an additional SCSI	Remove the new host bus adapter and check the
host bus adapter and its resources are	server documentation.
clashing with an existing adapter.
You have disconnected the power or SCSI	Check that the cables to all devices are firmly
cable from the server’s boot disk during	connected.
the drive installation process.

The server boots but does not recognize the tape drive

Possible reason	Recommended action
The power or SCSI cable is not connected	Check that the cables to the tape drive are firmly
properly.	connected. Ensure that the SCSI cable is LVDS-
	compliant and does not have any bent pins.
	Replace, if necessary.
The SCSI bus is not terminated correctly.	Check that the SCSI bus is actively terminated.
	(Refer also to the documentation for your SCSI
	controller and any other SCSI devices you may
	have.)
The tape drive’s SCSI ID address is not	Make sure that each device connected to the SCSI
unique.	controller has a unique SCSI ID. Remember that 7
	is normally reserved for the host bus adapter. (You
	can run HP Library & Tape Tools to check the SCSI
	IDs of each device attached to the SCSI bus, see
	page 33.)

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Contents Hp StorageWorks Ultrium tape drive Ultrium 230i, 460iOpen this flap for quick start installation poster Page Page Internal drives contents Product Details Before you start How can I check the Scsi bus?Do I need additional items for installation? What are the mounting requirements for the tape drive?Mounting bay Mounting hardwareBackup software and drivers Backup softwareDrivers Windows users Unix and OpenVMS usersHP StorageWorks Tape CD-ROM Using the CD-ROM Scsi HBA Check the Scsi connection Supported Scsi bus typesChecking the Scsi ID Check the drive’s Scsi ID Preparing mounting bay in a typical HP AlphaServer Prepare the mounting bay M3 offset mounting screws ML370 Attach mounting hardware HP ProLiant serversOther servers Mounting railsInstalling the drive Install the drive Attaching power and Scsi cables Attach power and Scsi cables Where should the Scsi terminator be?Plastic rail Server latch Mounting hardware used HP ProLiant No mounting hardware used HP AlphaServerSecure the drive Loading a cartridge Eject button Verify installation Check operationTo load a cartridge To unload a cartridgeUltrium 230 tape drive controls and indicators Accessibility features Drive Error second, amberYour HP StorageWorks Ultrium tape drive Front panel LEDsWrite-protecting cartridges Worm data cartridges Use the correct mediaData cartridges Cleaning cartridges To clean the tape driveWrite-protecting cartridges Caring for cartridgesRegister your tape drive Using HP OBDR, step Using HP Obdr Remote disaster recovery ProLiant servers onlyIt returns to normal tape drive mode and restores the data CompatibilityTesting for compatibility If restore failsRunning HP Obdr Keyboard shortcut for HP ProLiant serversDiagnostic tools Checking drive installation with Library & Tape ToolsTroubleshooting with Library & Tape Tools HP Library & Tape ToolsPerformance Assessment Tools Can your system deliver the required performance? Optimizing performanceIs the tape drive on a dedicated Scsi bus? Page Troubleshooting Web troubleshooting guideProblems encountered during installation If your server is in its original configuration no Adapter installedOn Unix systems, see the Unix Configuration Backup software that states support forTesting after installation Assistance Please see Problems with cartridges onUse HP Library & Tape Tools to check that Understanding the LEDs LEDs during self-testUsing the LEDs for troubleshooting Or known data cartridge after cleaning, call for ServiceNone. The cleaning cartridge will eject on Cleaning cycle can take up to 5 minutes toCondition persists, call for service There is a firmware Download problemPower cycle or reset the drive Upgrade the firmware. If the condition persists, callProblems with cartridges Looking after cartridgesOperating and storage environment Cartridge is jammedDrive will not accept cartridge or ejects it immediately Press and hold the Eject button for 10 secondsHow to contact HP Other sources of informationTo reconnect your tape drive Replacing your tape driveTo disconnect your drive Page Page Q1538-90905