HP Ultrium tape drive Ultrium 230i, Ultrium tape drive 960i Backup software and drivers, Drivers

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For optimum performance it is important to use a backup application that is appropriate for your system’s configuration. In a direct attach configuration, where the tape drive is attached to a standalone server, you can use backup software that is designed for a single-server environment. In network configurations you will need backup software that supports enterprise environments. HP, Veritas, Yosemite, Legato and Computer Associates all provide suitable products. Further details about these and other products that may be appropriate can be found on our connectivity web site.

Backup software and drivers

Backup software

1Go to our connectivity web site: www.hp.com/go/connect.

2Select software compatibility.

3Select your combination of operating system and tape drive model in the table. A list of supported backup applications is displayed. This will also tell you whether your configuration is compatible with HP One-Button Disaster Recovery, HP OBDR. (All HP StorageWorks Ultrium tape drives support HP OBDR. However, you can only use this feature, if your system configuration and backup application also support it. See “Using HP OBDR” on page 31.)

4Make sure you have a backup application that supports your HP StorageWorks Ultrium tape drive and download any upgrades or patches, if required.

Drivers

Windows users

After you connect the tape drive, insert the HP StorageWorks Tape CD-ROM and follow the link to download the HP driver from our web site: www.hp.com/support, see “Step 8: Verify installation” on page 23. Refer to the accompanying README file for specific installation instructions for Windows 2000, Windows XP and Windows Server 2003 drivers.

Note: We recommend that you install drivers from the web link on the CD-ROM rather than the Windows Hardware Installation Wizard, because you can also use HP Library & Tape Tools software on the CD-ROM to verify that your installation is correct (see “Step 8: Verify installation” on page 23). If you do not have internet access, you can also install drivers directly from the HP StorageWorks Tape CD-ROM, but these may not be the latest versions available.

UNIX and OpenVMS users

The recommended backup applications use the operating system’s standard, built-in device drivers. To upgrade drivers we recommend that you patch to the latest version of the operating system, following the instructions in the patch documentation.You will also find information about configuring device files in the Configuration Guides on the CD-ROM.

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Contents Ultrium 230i, 460i Hp StorageWorks Ultrium tape driveOpen this flap for quick start installation poster Page Page Internal drives contents Product Details How can I check the Scsi bus? Before you startWhat are the mounting requirements for the tape drive? Do I need additional items for installation?Mounting bay Mounting hardwareBackup software Backup software and driversDrivers Windows users Unix and OpenVMS usersHP StorageWorks Tape CD-ROM Using the CD-ROM Scsi HBA Supported Scsi bus types Check the Scsi connectionChecking the Scsi ID Check the drive’s Scsi ID Preparing mounting bay in a typical HP AlphaServer Prepare the mounting bay M3 offset mounting screws ML370 HP ProLiant servers Attach mounting hardwareOther servers Mounting railsInstalling the drive Install the drive Attaching power and Scsi cables Where should the Scsi terminator be? Attach power and Scsi cablesPlastic rail Server latch No mounting hardware used HP AlphaServer Secure the driveMounting hardware used HP ProLiant Loading a cartridge Eject button Check operation Verify installationTo load a cartridge To unload a cartridgeUltrium 230 tape drive controls and indicators Drive Error second, amber Accessibility featuresYour HP StorageWorks Ultrium tape drive Front panel LEDsWrite-protecting cartridges Use the correct media Data cartridgesWorm data cartridges To clean the tape drive Cleaning cartridgesWrite-protecting cartridges Caring for cartridgesRegister your tape drive Using HP OBDR, step Remote disaster recovery ProLiant servers only Using HP ObdrIt returns to normal tape drive mode and restores the data CompatibilityIf restore fails Testing for compatibilityRunning HP Obdr Keyboard shortcut for HP ProLiant serversChecking drive installation with Library & Tape Tools Diagnostic toolsTroubleshooting with Library & Tape Tools HP Library & Tape ToolsPerformance Assessment Tools Optimizing performance Is the tape drive on a dedicated Scsi bus?Can your system deliver the required performance? Page Web troubleshooting guide TroubleshootingProblems encountered during installation Adapter installed If your server is in its original configuration noOn Unix systems, see the Unix Configuration Backup software that states support forTesting after installation Please see Problems with cartridges on Use HP Library & Tape Tools to check thatAssistance LEDs during self-test Understanding the LEDsUsing the LEDs for troubleshooting Service Or known data cartridge after cleaning, call forNone. The cleaning cartridge will eject on Cleaning cycle can take up to 5 minutes toThere is a firmware Download problem Condition persists, call for servicePower cycle or reset the drive Upgrade the firmware. If the condition persists, callLooking after cartridges Problems with cartridgesOperating and storage environment Cartridge is jammedPress and hold the Eject button for 10 seconds Drive will not accept cartridge or ejects it immediatelyOther sources of information How to contact HPReplacing your tape drive To disconnect your driveTo reconnect your tape drive Page Page Q1538-90905