HP 2300ux, 1900ux, 1000ux manual Troubleshooting3

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Troubleshooting3

This chapter describes the following:

■Troubleshooting common problems, page 50

■Retrieving log history, page 56

■Running an internal test, page 56

■Using HP StorageWorks Library and Tape Tools, page 57

HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide

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Contents Hp StorageWorks 1000ux/1900ux/2300ux Optical Jukebox Page Contents Troubleshooting Contents Contents About This Guide Conventions Related documentationDocument conventions Text symbols HP technical support Getting helpHP storage web site HP authorized reseller About this Guide Operations1 Front panel features and descriptions Identifying panel featuresBack panel features Back panel features and descriptionsOperations Page Choosing a disk type Using Ultra Density Optical UDO disksLabeling an UDO disk Labeling a disk cartridgeWrite-protecting an UDO disk Write-protecting an UDO diskLoading media Loading a disk into the driveMaintaining UDO media Operations Using mixed media Operations Using application software Navigation2 Control panel features Control panel features and descriptionsUsing selection buttons Eject Eject Slot # Jukebox menu treeSecond-level menus Top-level menusNavigation Ejecting a disk Control panel operationsEntering the administration menu password Changing the administration menu password Viewing the current Scsi IDs Default Scsi IDsChanging the current Scsi IDs Configuring the jukeboxRecovery ON/OFF OUT/IN Setting an operating configurationRetrieving log history Information logs are described in Table Hard Error Motion Micromove Running an internal testRuns the Find Plunge Home , Find Vertical Home Translate Test Runs the Vertical Test , Translate Test , Flip Bottom Thumb Troubleshooting3 Support see Getting help on Troubleshooting common problemsDevice Failed displays Connection Initiate an Init Elem Status Operation Problem Solution Running an internal test Retrieving log historyHP StorageWorks L&TT Using HP StorageWorks Library and Tape ToolsTroubleshooting Specifications Temperature Environmental specificationsPhysical Jukebox specificationsMsbf Drive specificationsOperating Environment Media specificationsDescription Specification Safety and regulatory specificationsSafety and Regulatory Class a Equipment Federal Communications Commission NoticeModifications Cables Canadian Notice Avis CanadienEC radio frequency interference statement Europe only European Union NoticeUnited Kingdom Telecommunications Act English translation of German sound emission directive HerstellerbescheinigungTurvallisuusyhteenveto LaserturvallisuusHuolto English translation of Finland regulatory informationSafety and Regulatory Service Bsmi notice Japanese Notice Laser Device Laser Safety WarningsCompliance with International Regulations Cdrh regulations USA onlyGlossary Scsi Index Index