HP 1000ux, 1900ux, 2300ux manual Retrieving log history, Running an internal test

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Troubleshooting

Retrieving log history

In addition to the procedures listed in the previous sections, the jukebox log history may assist in the troubleshooting process. See “Retrieving log history” on page 40 for more information on how to access the log using the jukebox control panel.

Running an internal test

If your service representative requests that you run an internal test, see “Running an internal test” on page 44 for more information on how to access the test options using the jukebox control panel.

56	HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide

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Contents Hp StorageWorks 1000ux/1900ux/2300ux Optical Jukebox Page Contents Troubleshooting Contents Contents About This Guide Document conventions Related documentationConventions Text symbols Getting help HP technical supportHP storage web site HP authorized reseller About this Guide Operations1 Identifying panel features Front panel features and descriptionsBack panel features and descriptions Back panel featuresOperations Page Using Ultra Density Optical UDO disks Choosing a disk typeLabeling a disk cartridge Labeling an UDO diskWrite-protecting an UDO disk Write-protecting an UDO diskLoading a disk into the drive Loading mediaMaintaining UDO media Operations Using mixed media Operations Using application software Navigation2 Control panel features and descriptions Control panel featuresUsing selection buttons Jukebox menu tree Eject Eject Slot #Top-level menus Second-level menusNavigation Control panel operations Ejecting a diskEntering the administration menu password Changing the administration menu password Default Scsi IDs Viewing the current Scsi IDsConfiguring the jukebox Changing the current Scsi IDsRecovery ON/OFF Setting an operating configuration OUT/INRetrieving log history Information logs are described in Table Hard Error Motion Running an internal test MicromoveRuns the Find Plunge Home , Find Vertical Home Translate Test Runs the Vertical Test , Translate Test , Flip Bottom Thumb Troubleshooting3 Troubleshooting common problems Support see Getting help onDevice Failed displays Connection Initiate an Init Elem Status Operation Problem Solution Retrieving log history Running an internal testUsing HP StorageWorks Library and Tape Tools HP StorageWorks L&TTTroubleshooting Specifications Environmental specifications TemperatureJukebox specifications PhysicalDrive specifications MsbfMedia specifications Operating EnvironmentSafety and regulatory specifications Description SpecificationSafety and Regulatory Modifications Federal Communications Commission NoticeClass a Equipment Canadian Notice Avis Canadien CablesEuropean Union Notice EC radio frequency interference statement Europe onlyUnited Kingdom Telecommunications Act Herstellerbescheinigung English translation of German sound emission directiveTurvallisuusyhteenveto LaserturvallisuusEnglish translation of Finland regulatory information HuoltoSafety and Regulatory Service Bsmi notice Laser Safety Warnings Japanese Notice Laser DeviceCdrh regulations USA only Compliance with International RegulationsGlossary Scsi Index Index