HP 1000ux, 1900ux, 2300ux manual Initiate an Init Elem Status

Troubleshooting

Table 8: Troubleshooting installation (Continued)

Problem	Solution
RESERVED displays when a disk is	The SECURE MS configuration is set.
inserted into the mailslot	Disks cannot be loaded. To change this
	setting, see “Setting an operating
	configuration” on page 39.
MAILSLOT EMPTY displays when a	■ Remove and then replace the disk
disk is inserted into the mailslot	fully into the mailslot.
	■ If the same error reappears, then the
	mailslot sensors are not detecting a
	disk and may be defective. Contact
	your service representative.
DEST NOW FULL displays when a disk	The jukebox moved a disk into the slot
is inserted into the mailslot	you chose before your load command
	executed.
	■ Press CANCEL, select another slot
	for the disk, and then reattempt a
	load.
	■ Initiate an INIT ELEM STATUS
	test (see“Internal tests” on page 45).
TRANSPORT FULL displays when a	■ The disk transport mechanism
disk is inserted into the mailslot	already contains a disk. Refer to
	your host and application software
	documentation for recovery
	procedures.
	■ Attempt an EMPTY PICKER test
	(see “Internal tests” on page 45).
	■ If unsuccessful, contact your support
	representative.
MAILSLOT SENSOR displays when a	■ Remove and then re-insert the disk.
disk is inserted into the mailslot	■ If unsuccessful, the jukebox mailslot
	sensors may have failed. Contact
	your service representative.
EJECT ERROR displays when a disk	■ Press CANCEL. Attempt to eject the
eject is attempted	disk again.
	■ If the light bar on the control panel
	is amber, cycle power to the jukebox
	and try to eject the disk again when
	READY displays.
	■ If there is no disk in the mailslot and
	this error message repeats, contact
	your service representative.

HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide 53