HP 1900ux, 2300ux, 1000ux manual Operation

Troubleshooting

Table 8: Troubleshooting installation (Continued)

Problem	Solution
RESERVED displays when a disk eject is	The application software reserved the
attempted	element for its use or a security
	configuration was set to prevent disk
	ejection.
	■ See “Setting an operating
	configuration” on page 39.
	■ Attempt the operation using your
	application software.
EMPTY * displays when a disk eject is	This is not an error. There are no disks in
attempted	the jukebox.
TRANSPORT FULL displays when a	■ The disk transport mechanism
disk eject is attempted	already contains a disk. Refer to
	your host and application software
	documentation for recovery
	procedures.
	■ Attempt an EMPTY PICKER test
	(see “Internal tests” on page 45).
	■ If unsuccessful, contact your service
	representative.
SOURCE NOW EMPTY displays when a	The application software moved the disk
disk eject is attempted	from the slot you chose before your eject
	command executed.
	■ Press CANCEL. You may have to
	wait for the application software to
	replace the disk into the slot before
	attempting another eject.
	■ Initiate an INIT ELEM STATUS
	test (see“Internal tests” on page 45).
MAILSLOT FULL displays when a disk	A disk is in the mailslot. To remove the
eject is attempted	disk, select EJECT *, select the slot you
	want the disk ejected from again, and
	eject the disk.
Operation
Forgot the password	■ Enter the default password (000
	000 000).
	■ If unsuccessful, contact your service
	representative.

54 HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide