HP 2100 ER manual Troubleshooting

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Troubleshooting Guide

Troubleshooting

6. Verify SCSI bus operation: Use the serial connection between the NT workstation and the Fibre Bridge. See Chapter 3, “Fibre Bridge Default Configuration Settings,” on page 3-8 for default settings and for steps to initiate the following procedures:

• Perform a Fibre Bridge self-test.

• Verify device locations using the Fibre Channel to SCSI Mapping menu. See Chapter 3, “Fibre Channel to SCSI Mapping Configuration,” on page 3-14.

NOTE

If you experience communication difficulty with the Fibre Bridge,

 

confirm that the terminal emulation software (Hyperterminal, or

 

similar) has been configured properly. See Chapter 3, page 6.

 

7. Verify Fibre Bridge Configuration: Configuration changes may result

 

 

in an invalid configuration. If you are in doubt about the

 

configuration, refer to “Making Configuration Changes” on page 3-9.

 

If this procedure fails, contact an HP service representative.

 

8. Verify devices: If the previous diagnostic procedure have not resulted

 

in a functional connection between the Fibre Bridge and each device,

 

use the following steps:

 

a. Connect the library to a SCSI HBA on the host and restart the

 

workstation. Verify functionality with the SCSI connection.

 

b. Confirm that the library is visible in the SCSI devices folder of the

 

control panel.

 

c. (If DLT) Confirm that there are no error indicators illuminated on

 

the front panel of the library.

Chapter 4

4-7

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Contents User Guide EditionPart Number C6340-90003 February Warranty Iii Printing History Typographical Conventions This Guide Contents Troubleshooting Guide Support and Customer ServiceFibre Channel Overview Glossary Index Safety and Regulatory InformationContents Tables Xii Figures Xiv Introduction Chapter Overview Fibre Bridge Components Supported Products Product ComponentsSupplied Components Quantity Description Quantity Description Supported Products Description Supported ProductsEnvironmental Specifications Physical SpecificationsPhysical Specifications of the Fibre Bridge Choosing a LocationFibre Channel Configurations Basic ConfigurationSample Fibre Channel Configuration-Basic Sample Fibre Channel Configuration- Minimum Expansion Expanded Configuration DLT libraries onlySample Fibre Channel Configuration-Maximum Expansion Fibre Channel Configurations Setting Up the Fibre Bridge Setting Up the Fibre Bridge Mounting the Fibre Bridge in a Rack Assembly ComponentsAssembling L-brackets to the Fibre Bridge Assemble the L-brackets to the Fibre BridgeMount the Fibre Bridge in the Rack Install the Fibre Bridge in the RackInstalling Cables DLT and MO Libraries Fibre Bridge Connection, Basic Configuration-4 for examples of expanded configurations DLT Only Fibre Bridge Connection, Expanded Configuration MinimumFibre Bridge Connection, Expanded Configuration Maximum Optical Fibre Channel Cable Options Fiber-Optic Cable OptionsProduct Number Length Installing Cables Operating the Fibre Bridge Operating the Fibre Bridge Powering on the System Fibre Bridge, Back View Connecting the Serial Cable Changing the Default SettingsConnecting the Serial Cable Serial Port Operation Serial Port SetupScsi Fibre Bridge Default Configuration SettingsFibre Bridge Configuration, Main Menu Making Configuration ChangesFibre Bridge Configuration Menu Fibre Channel Configuration Menu Reconfigure the Fibre Channel AddressFibre Channel Addresses Trace Settings Menu Change the Trace SettingsFibre Channel to Scsi Mapping Configuration Troubleshooting Guide Troubleshooting Guide Troubleshooting Problem Cannot Turn On the DLT LibraryProblem Cannot Turn On the MO Library Problem Cannot Turn On the Fibre Bridge Problem Cannot Turn On the Hub DLT OnlyProblem Cannot Confirm the Library ConnectionMake sure the libraries, Fibre Bridge, and hubs DLT only are Recheck for the appearance of the library Scsi devices Troubleshooting Troubleshooting Fibre Channel Overview Overview Defining Fibre Channel FC-AL Implementing Fibre Channel Distributed DevicesCabling Advantages Working With Fibre Channel Working With Fibre Channel Working With Fibre Channel Physical Connections Problems with Fibre ChannelAdditional optical cable considerations are as follows Device Addressing Laser Power Control SystemsProblems with Fibre Channel Support and Customer Service Support and Customer Service Supplies and Accessories Hewlett-Packard Customer Support HP FIRST/QUICK FAX Faxback Services Support Pack Service ContractAsia-Pacific Europe North and South America includes CanadaOther Countries On-line Service Providers Electronic Support ServicesService Description Address Provider Hewlett-Packard Web SiteEuropean Customer Care Centers Customer Care CentersElsewhere Before Calling Telephone Support After WarrantyUS and Canada HP Reseller Locator NumbersHewlett-Packard Customer Support Safety and Regulatory Safety and Regulatory Information United Kingdom Telecommunications Act Cdrh Regulations USA OnlyChapter Overview English Translation of German Sound Emission Directive HerstellerbescheinigungLaserturvallisuus TurvallisuusyhteenvetoEnglish Translation of Finland Regulatory Information Laser SafetyJapanese Vcci Statement Glossary Glossary SW Optical FC Cable Short Glos-4 Index