HP 2100 ER manual Support Pack Service Contract, HP FIRST/QUICK FAX Faxback Services

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NOTE

NOTE

NOTE

Support and Customer Service

Hewlett-Packard Customer Support

Support Pack Service Contract

If you purchased a Support Pack from Hewlett-Packard to upgrade the support level, make sure that you immediately send in the registration card. Failure to submit the Support Pack registration card may delay the on-site response time.

Registering allows the local repair office to prepare for the proper response level needed.

HP FIRST/QUICK FAX Faxback Services

QUICK FAX and HP FIRST are automated systems that fax requested product information and/or technical support documents to you. These faxback services are available 24 hours/day.

To use this service, dial the appropriate fax number below for your country from a touch-tone phone. Follow the voice prompts to select an index of available support and product documents.

Remember to dial the country code before these numbers.

HP FIRST/QUICK FAX was discontinued in many countries. To obtain product information and/or technical support documents, go to “www.hp.com”. Select “HP Services and Support” and then select your product type.

Support and

Customer Service

Appendix B

B-5

Image 75

Contents User Guide EditionPart Number C6340-90003 February Warranty Iii Printing History Typographical Conventions This Guide Contents Troubleshooting Guide Support and Customer ServiceFibre Channel Overview Glossary Index Safety and Regulatory InformationContents Tables Xii Figures Xiv Introduction Chapter Overview Fibre Bridge Components Supported Products Product ComponentsSupplied Components Quantity Description Quantity Description Supported Products Description Supported ProductsChoosing a Location Physical SpecificationsEnvironmental Specifications Physical Specifications of the Fibre BridgeFibre Channel Configurations Basic ConfigurationSample Fibre Channel Configuration-Basic Sample Fibre Channel Configuration- Minimum Expansion Expanded Configuration DLT libraries onlySample Fibre Channel Configuration-Maximum Expansion Fibre Channel Configurations Setting Up the Fibre Bridge Setting Up the Fibre Bridge Mounting the Fibre Bridge in a Rack Assembly ComponentsAssembling L-brackets to the Fibre Bridge Assemble the L-brackets to the Fibre BridgeMount the Fibre Bridge in the Rack Install the Fibre Bridge in the RackInstalling Cables DLT and MO Libraries Fibre Bridge Connection, Basic Configuration-4 for examples of expanded configurations DLT Only Fibre Bridge Connection, Expanded Configuration MinimumFibre Bridge Connection, Expanded Configuration Maximum Optical Fibre Channel Cable Options Fiber-Optic Cable OptionsProduct Number Length Installing Cables Operating the Fibre Bridge Operating the Fibre Bridge Powering on the System Fibre Bridge, Back View Connecting the Serial Cable Changing the Default SettingsConnecting the Serial Cable Serial Port Operation Serial Port SetupScsi Fibre Bridge Default Configuration SettingsFibre Bridge Configuration, Main Menu Making Configuration ChangesFibre Bridge Configuration Menu Fibre Channel Configuration Menu Reconfigure the Fibre Channel AddressFibre Channel Addresses Trace Settings Menu Change the Trace SettingsFibre Channel to Scsi Mapping Configuration Troubleshooting Guide Troubleshooting Guide Troubleshooting Problem Cannot Turn On the DLT LibraryProblem Cannot Turn On the MO Library Connection Problem Cannot Turn On the Hub DLT OnlyProblem Cannot Turn On the Fibre Bridge Problem Cannot Confirm the LibraryMake sure the libraries, Fibre Bridge, and hubs DLT only are Recheck for the appearance of the library Scsi devices Troubleshooting Troubleshooting Fibre Channel Overview Overview Defining Fibre Channel FC-AL Implementing Fibre Channel Distributed DevicesCabling Advantages Working With Fibre Channel Working With Fibre Channel Working With Fibre Channel Physical Connections Problems with Fibre ChannelAdditional optical cable considerations are as follows Device Addressing Laser Power Control SystemsProblems with Fibre Channel Support and Customer Service Support and Customer Service Supplies and Accessories Hewlett-Packard Customer Support HP FIRST/QUICK FAX Faxback Services Support Pack Service ContractAsia-Pacific Europe North and South America includes CanadaOther Countries Hewlett-Packard Web Site Electronic Support ServicesOn-line Service Providers Service Description Address ProviderEuropean Customer Care Centers Customer Care CentersElsewhere HP Reseller Locator Numbers Telephone Support After WarrantyBefore Calling US and CanadaHewlett-Packard Customer Support Safety and Regulatory Safety and Regulatory Information United Kingdom Telecommunications Act Cdrh Regulations USA OnlyChapter Overview English Translation of German Sound Emission Directive HerstellerbescheinigungLaserturvallisuus TurvallisuusyhteenvetoEnglish Translation of Finland Regulatory Information Laser SafetyJapanese Vcci Statement Glossary Glossary SW Optical FC Cable Short Glos-4 Index