HP 2100 ER manual European Customer Care Centers

Page 79

Support and Customer Service

Hewlett-Packard Customer Support

	Customer Care Centers

NOTE	Contact the Customer Care Center in your area for technical assistance
	during the warranty of your product.
	North and South America (includes Canada)
	North and South America (includes Canada)
	Monday - Friday, 7 am - 5 pm MST
	(970) 635-1500
	European Customer Care Centers
	Monday - Friday, 8:30 - 18:00 (C.E.T)

NOTE	Language or country support might not be available for all products.
	Austria	0711 420 1080
	Austria	0711 420 1080
	Belgium, Dutch	02 626 8806
	Belgium, French 02 626 8807
	Denmark	3929 4099
	Finland	0203 47 288
	France	01 43 62 34 34
	Germany	0180 52 58 143
	Ireland	01 662 5525
	Italy	02 264 10350
	Netherlands	020 606 8751
	Norway	22 11 6299
	Portugal	21 317 6333
	South Afreica	086 000 1030
	Spain	902 321 123
	Sweden	08 619 2170
	Switzerland	0848 80 11 11

United Kingdom 0870 842 2339

Support and Customer Service

Appendix B

B-9

Image 79

Contents Edition User GuidePart Number C6340-90003 February Warranty Iii Printing History Typographical Conventions This Guide Contents Support and Customer Service Troubleshooting GuideFibre Channel Overview Glossary Index Safety and Regulatory InformationContents Tables Xii Figures Xiv Introduction Chapter Overview Product Components Fibre Bridge Components Supported ProductsSupplied Components Quantity Description Quantity Description Supported Products Description Supported ProductsChoosing a Location Physical SpecificationsEnvironmental Specifications Physical Specifications of the Fibre BridgeBasic Configuration Fibre Channel ConfigurationsSample Fibre Channel Configuration-Basic Sample Fibre Channel Configuration- Minimum Expansion Expanded Configuration DLT libraries onlySample Fibre Channel Configuration-Maximum Expansion Fibre Channel Configurations Setting Up the Fibre Bridge Setting Up the Fibre Bridge Mounting the Fibre Bridge in a Rack Assembly ComponentsAssembling L-brackets to the Fibre Bridge Assemble the L-brackets to the Fibre BridgeMount the Fibre Bridge in the Rack Install the Fibre Bridge in the RackInstalling Cables DLT and MO Libraries Fibre Bridge Connection, Basic Configuration-4 for examples of expanded configurations DLT Only Fibre Bridge Connection, Expanded Configuration MinimumFibre Bridge Connection, Expanded Configuration Maximum Fiber-Optic Cable Options Optical Fibre Channel Cable OptionsProduct Number Length Installing Cables Operating the Fibre Bridge Operating the Fibre Bridge Powering on the System Fibre Bridge, Back View Connecting the Serial Cable Changing the Default SettingsConnecting the Serial Cable Serial Port Operation Serial Port SetupScsi Fibre Bridge Default Configuration SettingsFibre Bridge Configuration, Main Menu Making Configuration ChangesFibre Bridge Configuration Menu Fibre Channel Configuration Menu Reconfigure the Fibre Channel AddressFibre Channel Addresses Trace Settings Menu Change the Trace SettingsFibre Channel to Scsi Mapping Configuration Troubleshooting Guide Troubleshooting Guide Problem Cannot Turn On the DLT Library TroubleshootingProblem Cannot Turn On the MO Library Connection Problem Cannot Turn On the Hub DLT OnlyProblem Cannot Turn On the Fibre Bridge Problem Cannot Confirm the LibraryMake sure the libraries, Fibre Bridge, and hubs DLT only are Recheck for the appearance of the library Scsi devices Troubleshooting Troubleshooting Fibre Channel Overview Overview Defining Fibre Channel FC-AL Distributed Devices Implementing Fibre ChannelCabling Advantages Working With Fibre Channel Working With Fibre Channel Working With Fibre Channel Physical Connections Problems with Fibre ChannelAdditional optical cable considerations are as follows Device Addressing Laser Power Control SystemsProblems with Fibre Channel Support and Customer Service Support and Customer Service Supplies and Accessories Hewlett-Packard Customer Support HP FIRST/QUICK FAX Faxback Services Support Pack Service ContractAsia-Pacific North and South America includes Canada EuropeOther Countries Hewlett-Packard Web Site Electronic Support ServicesOn-line Service Providers Service Description Address ProviderEuropean Customer Care Centers Customer Care CentersElsewhere HP Reseller Locator Numbers Telephone Support After WarrantyBefore Calling US and CanadaHewlett-Packard Customer Support Safety and Regulatory Safety and Regulatory Information United Kingdom Telecommunications Act Cdrh Regulations USA OnlyChapter Overview English Translation of German Sound Emission Directive HerstellerbescheinigungLaserturvallisuus TurvallisuusyhteenvetoEnglish Translation of Finland Regulatory Information Laser SafetyJapanese Vcci Statement Glossary Glossary SW Optical FC Cable Short Glos-4 Index