HP 2100 ER manual Troubleshooting Guide, Fibre Channel Overview, Support and Customer Service

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Contents

Making Configuration Changes		3-9
Reconfigure the Fibre Channel Address		3-11
Change the Trace Settings		3-13
Fibre Channel to SCSI Mapping Configuration		3-14
4. Troubleshooting Guide
Chapter Overview		4-2
Troubleshooting		4-3
Problem:	Cannot Turn On the DLT Library	4-3
Problem:	Cannot Turn On the MO Library	4-3
Problem:	Cannot Turn On the Hub (DLT Only)	4-4
Problem:	Cannot Turn On the Fibre Bridge	4-4
Problem:	Cannot Confirm the Library Connection	4-4
A. Fibre Channel Overview
Overview		A-2
Defining Fibre Channel		A-3
Implementing Fibre Channel		A-5
Distributed Devices		A-5
Cabling Advantages		A-5
Working With Fibre Channel		A-6
Problems with Fibre Channel		A-9
Physical Connections		A-9
Laser Power Control Systems		A-11
Device Addressing		A-11
B. Support and Customer Service
Chapter Overview		B-2
Supplies and Accessories		B-3
Hewlett-Packard Customer Support		B-4
Support Pack Service Contract		B-5

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Contents Part Number C6340-90003 February User GuideEdition Warranty Iii Printing History Typographical Conventions This Guide Contents Fibre Channel Overview Troubleshooting GuideSupport and Customer Service Safety and Regulatory Information Glossary IndexContents Tables Xii Figures Xiv Introduction Chapter Overview Supplied Components Quantity Description Fibre Bridge Components Supported ProductsProduct Components Quantity Description Supported Products Supported Products DescriptionPhysical Specifications Environmental SpecificationsPhysical Specifications of the Fibre Bridge Choosing a LocationSample Fibre Channel Configuration-Basic Fibre Channel ConfigurationsBasic Configuration Expanded Configuration DLT libraries only Sample Fibre Channel Configuration- Minimum ExpansionSample Fibre Channel Configuration-Maximum Expansion Fibre Channel Configurations Setting Up the Fibre Bridge Setting Up the Fibre Bridge Assembly Components Mounting the Fibre Bridge in a RackAssemble the L-brackets to the Fibre Bridge Assembling L-brackets to the Fibre BridgeInstall the Fibre Bridge in the Rack Mount the Fibre Bridge in the RackInstalling Cables Fibre Bridge Connection, Basic Configuration DLT and MO Libraries-4 for examples of expanded configurations Fibre Bridge Connection, Expanded Configuration Minimum DLT OnlyFibre Bridge Connection, Expanded Configuration Maximum Product Number Length Optical Fibre Channel Cable OptionsFiber-Optic Cable Options Installing Cables Operating the Fibre Bridge Operating the Fibre Bridge Powering on the System Fibre Bridge, Back View Changing the Default Settings Connecting the Serial CableConnecting the Serial Cable Serial Port Setup Serial Port OperationFibre Bridge Default Configuration Settings ScsiMaking Configuration Changes Fibre Bridge Configuration, Main MenuFibre Bridge Configuration Menu Reconfigure the Fibre Channel Address Fibre Channel Configuration MenuFibre Channel Addresses Change the Trace Settings Trace Settings MenuFibre Channel to Scsi Mapping Configuration Troubleshooting Guide Troubleshooting Guide Problem Cannot Turn On the MO Library TroubleshootingProblem Cannot Turn On the DLT Library Problem Cannot Turn On the Hub DLT Only Problem Cannot Turn On the Fibre BridgeProblem Cannot Confirm the Library ConnectionMake sure the libraries, Fibre Bridge, and hubs DLT only are Recheck for the appearance of the library Scsi devices Troubleshooting Troubleshooting Fibre Channel Overview Overview Defining Fibre Channel FC-AL Cabling Advantages Implementing Fibre ChannelDistributed Devices Working With Fibre Channel Working With Fibre Channel Working With Fibre Channel Problems with Fibre Channel Physical ConnectionsAdditional optical cable considerations are as follows Laser Power Control Systems Device AddressingProblems with Fibre Channel Support and Customer Service Support and Customer Service Supplies and Accessories Hewlett-Packard Customer Support Support Pack Service Contract HP FIRST/QUICK FAX Faxback ServicesAsia-Pacific Other Countries EuropeNorth and South America includes Canada Electronic Support Services On-line Service ProvidersService Description Address Provider Hewlett-Packard Web SiteCustomer Care Centers European Customer Care CentersElsewhere Telephone Support After Warranty Before CallingUS and Canada HP Reseller Locator NumbersHewlett-Packard Customer Support Safety and Regulatory Safety and Regulatory Information Cdrh Regulations USA Only United Kingdom Telecommunications ActChapter Overview Herstellerbescheinigung English Translation of German Sound Emission DirectiveTurvallisuusyhteenveto LaserturvallisuusLaser Safety English Translation of Finland Regulatory InformationJapanese Vcci Statement Glossary Glossary SW Optical FC Cable Short Glos-4 Index