HP 3210v manual Operational troubleshooting, Paper troubleshooting, Select Reinstall

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4.Restart your computer.

Note It is important that you disconnect your HP All-in-One before restarting your computer. Do not connect the HP All-in-One to your computer until after you have reinstalled the software.

5.Start the Setup program for your HP All-in-One again.

6.Select Reinstall.

7.Follow the onscreen instructions and the instructions provided in the Setup Guide that came with your HP All-in-One.

To uninstall from a Mac computer

1.Disconnect the HP All-in-One from your Mac.

2.Double-click the Applications: HP All-in-One Software folder.

3.Double-click HP Uninstaller. Follow the onscreen instructions.

4.After the software is uninstalled, disconnect your HP All-in-One, and then restart your computer.

Note It is important that you disconnect your HP All-in-One before restarting your computer. Do not connect the HP All-in-One to your computer until after you have reinstalled the software.

5.To reinstall the software, insert the HP All-in-One CD-ROM into the CD-ROM drive on your computer.

6.On the desktop, open the CD-ROM and then double-click HP All-in-One Installer.

7.Follow the onscreen instructions and the instructions provided in the Setup Guide that came with your HP All-in-One.

Operational troubleshooting

The 3100, 3200, 3300 series Troubleshooting section in the HP Image Zone Help contains troubleshooting tips for some of the most common issues associated with your HP All-in-One.

To access the troubleshooting information from a Windows computer, go to the HP Image Zone, click Help, and then choose Troubleshooting and Support. Troubleshooting is also available through the Help button that appears on some error messages.

To access troubleshooting information on a Mac, click the HP Image Zone icon in the Dock, select Help from the menu bar, choose HP Image Zone Help from the Help menu, and then choose 3100, 3200, 3300 series Troubleshooting in the Help Viewer.

If you have Internet access, you can get help from the HP website at www.hp.com/ support. The website also provides answers to frequently asked questions.

Paper troubleshooting

To help avoid paper jams, only use paper types that are recommended for your HP All- in-One. For a list of recommended papers, see the onscreen HP Image Zone Help, or go to www.hp.com/support.

Troubleshooting

User Guide

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Contents HP Photosmart 3200 All-in-One series User Guide Safety information Contents Print from your computer Index 135 HP Photosmart 3200 All-in-One series HP Photosmart 3200 All-in-One series parts HP All-in-One overviewHP All-in-One at a glance Label DescriptionOutput tray Paper-width guide for the main tray LidControl panel overview HP Photosmart 3200 All-in-One series control panel featuresRear clean-out door latch Power connection Label Name and DescriptionChapter Color graphics display icons Color graphics display sleep modeMenu overview Icon PurposeProof Sheet Menu Photo MenuFilm Menu Copy MenuScan To menu Scan MenuHP Instant Share Menu Setup Menu Select Function MenuHelp Menu Enter text using the visual keyboard To enter text using the visual keyboardTo add a space Use the HP Image Zone software To open the HP Image Zone software on a Windows computerTo open the HP Image Zone software on a Mac Overview Sources of information Setup GuideFind more information User GuideHP Image Zone Help To access the HP Image Zone Help on a Windows computer Use the onscreen HelpUse the Help on a Windows computer Contents IndexSearch Display areaUse the Help on a Mac Help toolbarTo access the HP Image Zone Help on a Mac Navigation panesBack Help Center Search area Set your preferences Finish setting up your HP All-inOne Set your language and country/regionConnection information Set the date and timeTo set the date and time from the control panel Setup instructions Connect using a USB cableNumber Features Connected Computers for best Performance Supported connection typesTo check the USB port speed on your computer Windows XP Connect using EthernetConnect using Bluetooth To check the USB port speed on your computer Mac OSTo install and print using the Microsoft stack Windows Windows usersUse printer sharing Windows To install and print using the Widcomm stack WindowsTo install and print using Bluetooth Mac Click View devices in rangeUse printer sharing Mac To enable printer sharingFrom the Services tab, click Printer Sharing Use WebscanFinish setup If you want to Wired network setupConnect to a network See this sectionWhat you need for a wired network Connect your HP All-in-One to the networkInstall the software for a network connection To install the Windows HP All-in-One softwareTo install the Mac HP All-in-One software To change a USB connection to a wired Ethernet connection Manage your network settingsChange basic network settings from the control panel Connect to additional computers on a networkSet link speed View and print network settingsRestore network defaults Automatic Full HalfAccess the Embedded Web Server Change IP settingsIP Address Subnet Mask Default Gateway Use the Embedded Web ServerNetwork configuration page definitions Use the Embedded Web Server setup wizardGeneral network settings Wired 802.3 network settingsParameter Description Parameter Bluetooth settings Network troubleshooting Received a System Requirements Error No TCP/IPPrinter Not Found screen appears during installation Printer Not Found screen appears during installation Network setup Load an original Load originals and load paperLoad documents, photos, slides, and negatives Load an original in the Slide and Negative Film holderTo load 35 mm negatives To load 35 mm slides Load originals and load paper Load an oversized original To remove the lidChoose papers for printing and copying Recommended papers for printing and copyingPapers to avoid HP does not recommend printing to the following papers To select input trays without adjusting any other settingsSelect an input tray HP does not recommend copying to the following papersLoad paper Load full-size paperTo load full-size paper Load 10 x 15 cm 4 x 6 inch photo paper Load postcards, Hagaki cards, or HP Panorama photo paper To load 10 x 15 cm 4 x 6 inch photo paper in the photo trayLoad envelopes To load envelopesLoad other types of paper HP Premium Inkjet Transparency FilmAvoid paper jams Paper TipsLoad originals and load paper Use the photo and video features Insert a memory cardConnect a digital camera To insert a memory cardConnect a storage device View photos and videos using the HP All-in-One View photos and videosSelect photos and videos View photos using your computerCancel Select individual photos and videosTo select all photos and videos Select all photos and videosSelect a range of photos and videos To select a range of photos and videosSelect a single video frame Deselect photos and videosTo select a single video frame Edit photos Print photos and videos from the control panelUse the Easy Print Wizard Print selected photos and videos Print a cropped photoTo use the Easy Print Wizard Print photos using a proof sheet To print a cropped photoPrint a proof sheet All Last Custom Range Complete the proof sheetScan a proof sheet Set photo print options Save photos to your computerShare photos with friends and relatives Photos and videos Send images to others Share your images with familyFriends Receive images from othersPrint photos without viewing them first To use any of these featuresView images before printing them Forward a received image collectionConfigure HP Instant Share Print to your HP All-in-One from a remote locationSave received images to a memory card or storage device Display Device Default Print SizeReset HP Instant NameMake a copy Use the copy featuresChange the copy settings Number of copies Copy PreviewTo save the current settings as defaults for future jobs Preview your copy jobReduce/Enlarge Paper Size Paper Type Crop Tray Select Make a borderless copy of a photo To preview your copy from the control panelPress Start Black or Start Color Crop an original Stop copyingTo crop an image from the control panel Print from your computer Print from a software applicationTo print from a software application Windows To change the print settings for the current job Change the print settingsTo change the print settings for all future jobs Windows usersMac users To change all other print settingsStop a print job To stop a print job from the HP All-in-OneTo stop a print job from the computer Mac users Use the scan features Scan an imageScan an original to a computer Scan an original to a memory card or storage device Scan slides or negative filmTo scan a slide or negative Stop scanning Send using HP Instant ShareShare a scanned image with friends and relatives Send as an e-mail attachmentEdit a scanned photo or graphic Print a scanned imageEdit a scanned image Edit a scanned documentInk cartridges Symbol HP reorder number Order suppliesOrder other supplies Order accessoriesAccessory and HP model number U.S. or Canada, dial 1-800-474-6836 1-800-HP inventClean the lid backing Clean the HP All-in-OneClean the glass Maintain your HP All-in-OneClean the exterior Check the estimated ink levelsTo check the ink levels from the Setup menu Print a self-test reportWork with ink cartridges Replace the ink cartridgesTo replace the ink cartridges Pull the ink cartridge toward you out of its slot Align the printer To align the printer from the control panelTo clean the print head from the control panel Clean the print headClean the ink cartridge contacts To clean the ink cartridge contactsSelf-maintenance sounds Additional troubleshooting topics in this User Guide Troubleshooting informationTroubleshooting common setup issues Other sources of informationView the Readme file Setup troubleshootingHardware setup troubleshooting My HP All-in-One does not turn onUser Guide 103 Color graphics display shows the wrong language HP All-in-One does not print 106 To start the installation from a Mac Software installation troubleshootingTo start the installation from a Windows computer Minimum system checks screen appears WindowsReceived a message that an unknown error has occurred Red X appears on the USB connect promptUninstall and reinstall the software To uninstall from a Windows computer, methodRegistration screen does not appear Windows On the Windows taskbar, click Start, Settings, Control Panel Select Reinstall Operational troubleshootingPaper troubleshooting To uninstall from a Mac computerPaper has jammed the optional two-sided printing accessory Paper has jammed the HP All-in-OneDevice update Ink cartridge troubleshootingDevice update Windows Device update Mac To use device updateHP warranty and support WarrantyWarranty upgrades Warranty information HP product Duration of limited warrantyAccess your serial number and service ID Before you call HP customer supportCall in North America during warranty Call elsewhere in the worldGet support and other information from the Internet User Guide 119 HP Quick Exchange Service Japan Prepare your HP All-in-One for shipmentReplace the ink cartridges in your HP All-in-One Remove the control panel faceplate User Guide 121122 Pack your HP All-in-One 124 System requirements Paper specificationsTechnical information Paper-tray capacitiesType Size Weight Paper sizesPrint specifications Print margin specificationsCopy specifications Memory card specificationsScan specifications Physical specificationsPower specifications Environmental specifications Additional specificationsEnvironmental product stewardship program Regulatory notices FCC statement Declaration of conformity European Economic Area Geräuschemission134 Symbols/Numerics IndexFCC User Guide 137 Weee User Guide 139 140 Q5841-90260
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