HP 3210v manual HP warranty and support, Warranty upgrades

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14 HP warranty and support

Hewlett-Packard provides Internet and phone support for your HP All-in-One.

This chapter provides warranty information as well as how to get support from the Internet, contact HP customer support, access your serial number and service ID, call in North America during warranty, and prepare your HP All-in-One for shipment.

If you are unable to find the answer you need in the printed or onscreen documentation supplied with your product, you can contact one of the HP support services listed in the following pages. Some support services are available only in the U.S. and Canada, while others are available in many countries/regions worldwide. If a support service number is not listed for your country/ region, contact your nearest authorized HP dealer for help.

Warranty

To obtain HP repair service, you must first contact an HP service office or an HP Customer Support Center for basic troubleshooting. See Before you call HP customer support for steps to take before calling Customer Support.

Note This information does not apply to customers in Japan. For information on service options in Japan, see HP Quick Exchange Service (Japan).

Warranty upgrades

Depending on your country/region, HP might offer (for an additional fee) a warranty upgrade option that extends or enhances your standard product warranty. Available options might include priority phone support, return service, or next business day exchange. Typically, service coverage begins on product purchase date and must be purchased within a limited time of product purchase.

For more information:

●In the U.S., dial 1-866-234-1377 to speak to an HP advisor.

●Outside the U.S., please call your local HP Customer Support office. See Call elsewhere in the world for more information and a list of international Customer Support numbers.

●Go to the HP website at www.hp.com/support. If prompted, choose your country/region, and then find warranty information.

HP warranty and support

User Guide

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Contents HP Photosmart 3200 All-in-One series User Guide Safety information Contents Print from your computer Index 135 HP Photosmart 3200 All-in-One series HP Photosmart 3200 All-in-One series parts HP All-in-One overviewHP All-in-One at a glance Label DescriptionOutput tray Paper-width guide for the main tray LidControl panel overview HP Photosmart 3200 All-in-One series control panel featuresRear clean-out door latch Power connection Label Name and DescriptionChapter Color graphics display icons Color graphics display sleep modeMenu overview Icon PurposeProof Sheet Menu Photo MenuFilm Menu Copy MenuScan Menu Scan To menuHP Instant Share Menu Select Function Menu Setup MenuHelp Menu To enter text using the visual keyboard Enter text using the visual keyboardTo add a space Use the HP Image Zone software To open the HP Image Zone software on a Windows computerTo open the HP Image Zone software on a Mac Overview Sources of information Setup GuideFind more information User GuideHP Image Zone Help Use the onscreen Help To access the HP Image Zone Help on a Windows computerUse the Help on a Windows computer Contents IndexSearch Display areaUse the Help on a Mac Help toolbarTo access the HP Image Zone Help on a Mac Navigation panesBack Help Center Search area Set your preferences Finish setting up your HP All-inOne Set your language and country/regionSet the date and time Connection informationTo set the date and time from the control panel Setup instructions Connect using a USB cableNumber Features Connected Computers for best Performance Supported connection typesTo check the USB port speed on your computer Windows XP Connect using EthernetConnect using Bluetooth To check the USB port speed on your computer Mac OSTo install and print using the Microsoft stack Windows Windows usersUse printer sharing Windows To install and print using the Widcomm stack WindowsTo install and print using Bluetooth Mac Click View devices in rangeUse printer sharing Mac To enable printer sharingFrom the Services tab, click Printer Sharing Use WebscanFinish setup If you want to Wired network setupConnect to a network See this sectionWhat you need for a wired network Connect your HP All-in-One to the networkInstall the software for a network connection To install the Windows HP All-in-One softwareTo install the Mac HP All-in-One software To change a USB connection to a wired Ethernet connection Manage your network settingsChange basic network settings from the control panel Connect to additional computers on a networkSet link speed View and print network settingsRestore network defaults Automatic Full HalfAccess the Embedded Web Server Change IP settingsIP Address Subnet Mask Default Gateway Use the Embedded Web ServerNetwork configuration page definitions Use the Embedded Web Server setup wizardWired 802.3 network settings General network settingsParameter Description Parameter Bluetooth settings Received a System Requirements Error No TCP/IP Network troubleshootingPrinter Not Found screen appears during installation Printer Not Found screen appears during installation Network setup Load an original Load originals and load paperLoad documents, photos, slides, and negatives Load an original in the Slide and Negative Film holderTo load 35 mm negatives To load 35 mm slides Load originals and load paper Load an oversized original To remove the lidRecommended papers for printing and copying Choose papers for printing and copyingPapers to avoid HP does not recommend printing to the following papers To select input trays without adjusting any other settingsSelect an input tray HP does not recommend copying to the following papersLoad full-size paper Load paperTo load full-size paper Load 10 x 15 cm 4 x 6 inch photo paper Load postcards, Hagaki cards, or HP Panorama photo paper To load 10 x 15 cm 4 x 6 inch photo paper in the photo trayLoad envelopes To load envelopesLoad other types of paper HP Premium Inkjet Transparency FilmAvoid paper jams Paper TipsLoad originals and load paper Use the photo and video features Insert a memory cardConnect a digital camera To insert a memory cardConnect a storage device View photos and videos using the HP All-in-One View photos and videosSelect photos and videos View photos using your computerCancel Select individual photos and videosTo select all photos and videos Select all photos and videosSelect a range of photos and videos To select a range of photos and videosDeselect photos and videos Select a single video frameTo select a single video frame Print photos and videos from the control panel Edit photosUse the Easy Print Wizard Print a cropped photo Print selected photos and videosTo use the Easy Print Wizard To print a cropped photo Print photos using a proof sheetPrint a proof sheet Complete the proof sheet All Last Custom RangeScan a proof sheet Set photo print options Save photos to your computerShare photos with friends and relatives Photos and videos Send images to others Share your images with familyFriends Receive images from othersPrint photos without viewing them first To use any of these featuresView images before printing them Forward a received image collectionPrint to your HP All-in-One from a remote location Configure HP Instant ShareSave received images to a memory card or storage device Display Device Default Print SizeReset HP Instant NameMake a copy Use the copy featuresChange the copy settings Number of copies Copy PreviewPreview your copy job To save the current settings as defaults for future jobsReduce/Enlarge Paper Size Paper Type Crop Tray Select To preview your copy from the control panel Make a borderless copy of a photoPress Start Black or Start Color Stop copying Crop an originalTo crop an image from the control panel Print from a software application Print from your computerTo print from a software application Windows To change the print settings for the current job Change the print settingsTo change the print settings for all future jobs Windows usersMac users To change all other print settingsStop a print job To stop a print job from the HP All-in-OneTo stop a print job from the computer Mac users Scan an image Use the scan featuresScan an original to a computer Scan slides or negative film Scan an original to a memory card or storage deviceTo scan a slide or negative Stop scanning Send using HP Instant ShareShare a scanned image with friends and relatives Send as an e-mail attachmentEdit a scanned photo or graphic Print a scanned imageEdit a scanned image Edit a scanned documentInk cartridges Symbol HP reorder number Order suppliesOrder other supplies Order accessoriesAccessory and HP model number U.S. or Canada, dial 1-800-474-6836 1-800-HP inventClean the lid backing Clean the HP All-in-OneClean the glass Maintain your HP All-in-OneClean the exterior Check the estimated ink levelsTo check the ink levels from the Setup menu Print a self-test reportReplace the ink cartridges Work with ink cartridgesTo replace the ink cartridges Pull the ink cartridge toward you out of its slot Align the printer To align the printer from the control panelTo clean the print head from the control panel Clean the print headClean the ink cartridge contacts To clean the ink cartridge contactsSelf-maintenance sounds Additional troubleshooting topics in this User Guide Troubleshooting informationTroubleshooting common setup issues Other sources of informationView the Readme file Setup troubleshootingHardware setup troubleshooting My HP All-in-One does not turn onUser Guide 103 Color graphics display shows the wrong language HP All-in-One does not print 106 To start the installation from a Mac Software installation troubleshootingTo start the installation from a Windows computer Minimum system checks screen appears WindowsReceived a message that an unknown error has occurred Red X appears on the USB connect promptTo uninstall from a Windows computer, method Uninstall and reinstall the softwareRegistration screen does not appear Windows On the Windows taskbar, click Start, Settings, Control Panel Select Reinstall Operational troubleshootingPaper troubleshooting To uninstall from a Mac computer Paper has jammed the optional two-sided printing accessory Paper has jammed the HP All-in-OneInk cartridge troubleshooting Device updateDevice update Windows Device update Mac To use device updateWarranty HP warranty and supportWarranty upgrades Warranty information HP product Duration of limited warrantyAccess your serial number and service ID Before you call HP customer supportCall elsewhere in the world Call in North America during warrantyGet support and other information from the Internet User Guide 119 Prepare your HP All-in-One for shipment HP Quick Exchange Service JapanReplace the ink cartridges in your HP All-in-One Remove the control panel faceplate User Guide 121122 Pack your HP All-in-One 124 System requirements Paper specificationsTechnical information Paper-tray capacitiesType Size Weight Paper sizesPrint specifications Print margin specificationsCopy specifications Memory card specificationsPhysical specifications Scan specificationsPower specifications Additional specifications Environmental specificationsEnvironmental product stewardship program Regulatory notices FCC statement Declaration of conformity European Economic Area Geräuschemission134 Symbols/Numerics IndexFCC User Guide 137 Weee User Guide 139 140 Q5841-90260

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