HP r65, r45 manual Maintaining Your HP OfficeJet, Cleaning the Exterior Case, Cleaning the Glass

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Troubleshooting and

3

 

Maintaining Your

 

HP OfficeJet

 

 

 

 

 

This chapter provides instructions for keeping your HP OfficeJet in top working condition. Perform the maintenance procedures as necessary.

This chapter also presents procedures for resolving paper jams in the paper tray and automatic document feeder (ADF). It also lists some of the messages that may appear on the HP OfficeJet front-panel display or on your computer screen. For more help, see the Troubleshooting tab in the HP OfficeJet

R Series Toolbox. You can access the toolbox by double-clicking the HP OfficeJet R Toolbox icon on your Windows desktop.

Cleaning the Exterior Case

Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off the case. The interior of the HP OfficeJet does not require cleaning. Keep fluids away from the interior of the HP OfficeJet.

Cleaning the Glass

Dirty glass (fingerprints, smudges, and so on) slows down copying and scanning performance by as much as half a minute! This is because the scanner is actually processing the smudges on the glass. Keep the glass clean.

WARNING

Turn off the HP OfficeJet and unplug the power cord before cleaning. Even though the

 

HP OfficeJet is off, power is still being supplied if the cord is plugged in.

 

 

To clean the glass:

1Turn off the HP OfficeJet, unplug the power cord, and raise the lid.

2Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner.

CAUTION Do not use abrasives, acetone, benzene, or carbon tetrachloride on the glass; these can damage it. Do not place liquids directly on the glass. They may seep under it and damage your HP OfficeJet.

3Dry the glass with a chamois or cellulose sponge to prevent spotting.

HP OfficeJet R Series Customer Care Guide

3-1

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Contents HP OfficeJet R Series Customer Care GuideAcknowledgments Contents Hewlett-Packard Limited Warranty HP Multimedia Product Tour Getting HelpHP Scanning Coach HP OfficeJet R Series Toolbox Online HelpInternet Help HP OfficeJet HelpHP PrecisionScan Help Read about ECP and Readme FilesSupport Services Online ServicesGet Help from HP Region Number HP Customer SupportPrepare Your HP OfficeJet for Shipment Calling in the U.S. During Warranty Country Number Getting Help for Adobe PhotoDeluxe Business Edition8Support Services Cleaning the Exterior Case Cleaning the GlassMaintaining Your HP OfficeJet Paper Jams in the Back of the Unit How to Clear a Paper Jam in the ADFHow to Clear a Paper Jam in the Main Unit Paper Jam with Front-Panel MessagePress Select/Resume How to Use the Self-TestHow to Clean Cartridges Select Test product communication HP OfficeJet R Series Toolbox. Click the Services tab,Front-Panel Messages Message What You Should DoOn-Screen Messages Issue What You Should Do Additional Troubleshooting TipsHP OfficeJet R Series icon, and choose Set as Default White 10Troubleshooting and Maintaining Your HP OfficeJet Removing HP OfficeJet R Series Software Software ProgramsRemoving Software General InformationInstalling the Office 97 Utility Reinstalling SoftwareExpress Service Hewlett-Packard Limited WarrantyHP Year 2000 Y2K Warranty Warranty ServiceReturning Your HP OfficeJet for Service Warranty UpgradesAdobe PhotoDeluxe Business Edition Hewlett-Packard Software SolutionTechnical Information System RequirementsPrint Margins Print SpecificationsScan Specifications Print Speed and ResolutionCopy Margins Copy SpecificationsCopy Speed and Resolution Speed Maximum Resolution Text Color FastAutomatic Document Feeder Paper SpecificationsPaper-Tray Capacities Paper SizesOrdering Accessories and Supplies Power SpecificationsEnvironmental Specifications Physical SpecificationsGeräuschemission Regulatory NoticesFCC Statement U.S.A DOC Statement CanadaDeclaration of Conformity Conforms to the following Product Specifications SafetyPrinter will insert Index 2Index
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