HP r45, r65 manual HP Customer Support, Region Number

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HP Distribution Center

To order current printer and scanner drivers, dial one of the following numbers:

Region

Number

U.S.

(888) HP DISKS (473-4757)

 

 

Argentina

(541) 778-8380

 

 

Asia

65 740 4477

 

 

Australia/New Zealand

61 3 8877 8000

 

 

Brazil

011 829 6612

 

 

Chile

800 360999

 

 

Europe

+49 180 5 290220

 

 

Europe

+44 870 606 9081

 

 

South Africa

+27 (0)11 8061030

 

 

Mexico

01 800 4726684

 

 

Venezuela

800 47 888

 

 

Venezuela (Caracas)

207 8488

 

 

HP FIRST

Call HP FIRST to request information to be faxed directly to you. HP offers this service free of charge. To use HP FIRST, you need a touch-tone phone and a 9600-baud, Group 3 fax machine so you can receive the information.

HP Customer Support

Your HP OfficeJet comes with several software programs. If you are experiencing problems with any of the programs, you will receive the best technical assistance by calling the experts at that company.

If you need to contact HP Customer Support, do the following before you call:

1Make sure that the unit is plugged in and powered on, that the specified inkjet print cartridges are installed correctly, and that the recommended paper is properly loaded in the IN tray.

2Review the HP OfficeJet R Series Setup Guide and Chapter 3, “Troubleshooting and Maintaining Your HP OfficeJet,” in this guide.

3Try resetting the unit by powering it off and then on again, using the white button located on the left side of the unit’s front panel.

4Call the HP FIRST toll-free number or check the HP Web site at http://www.hp.com/go/all-in-onefor more information that might help.

5If you are still experiencing problems and need to speak with an HP Customer Support Representative, do the following:

2-2Support Services

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Contents Customer Care Guide HP OfficeJet R SeriesAcknowledgments Contents Hewlett-Packard Limited Warranty Getting Help HP Multimedia Product TourHP Scanning Coach Online Help HP OfficeJet R Series ToolboxRead about ECP and Readme Files HP OfficeJet HelpHP PrecisionScan Help Internet HelpOnline Services Support ServicesGet Help from HP HP Customer Support Region NumberPrepare Your HP OfficeJet for Shipment Calling in the U.S. During Warranty Getting Help for Adobe PhotoDeluxe Business Edition Country Number8Support Services Cleaning the Glass Cleaning the Exterior CaseMaintaining Your HP OfficeJet Paper Jam with Front-Panel Message How to Clear a Paper Jam in the ADFHow to Clear a Paper Jam in the Main Unit Paper Jams in the Back of the UnitHow to Use the Self-Test Press Select/ResumeHow to Clean Cartridges Message What You Should Do HP OfficeJet R Series Toolbox. Click the Services tab,Front-Panel Messages Select Test product communicationOn-Screen Messages Additional Troubleshooting Tips Issue What You Should DoHP OfficeJet R Series icon, and choose Set as Default White 10Troubleshooting and Maintaining Your HP OfficeJet General Information Software ProgramsRemoving Software Removing HP OfficeJet R Series SoftwareReinstalling Software Installing the Office 97 UtilityWarranty Service Hewlett-Packard Limited WarrantyHP Year 2000 Y2K Warranty Express ServiceWarranty Upgrades Returning Your HP OfficeJet for ServiceSystem Requirements Hewlett-Packard Software SolutionTechnical Information Adobe PhotoDeluxe Business EditionPrint Speed and Resolution Print SpecificationsScan Specifications Print MarginsSpeed Maximum Resolution Text Color Fast Copy SpecificationsCopy Speed and Resolution Copy MarginsPaper Sizes Paper SpecificationsPaper-Tray Capacities Automatic Document FeederPhysical Specifications Power SpecificationsEnvironmental Specifications Ordering Accessories and SuppliesDOC Statement Canada Regulatory NoticesFCC Statement U.S.A GeräuschemissionConforms to the following Product Specifications Safety Declaration of ConformityPrinter will insert Index 2Index
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