HP r65, r45 Front-Panel Messages, Message What You Should Do, Select Test product communication

Page 19

Front-Panel Messages

Message

What You Should Do

 

 

Additional cleaning will be

Replace the print cartridge.

ineffective.

 

 

 

Automatic Document

See “How to Clear a Paper Jam in the ADF” earlier in this

Feeder Jam. Clear jam then

chapter.

press Resume.

 

 

 

Banner paper expected.

If you are printing a banner, load the banner paper, raise the

 

banner switch, which appears on the left side of the OUT

 

tray, and press Select/Resume.

 

 

Black ink low

Replace the black ink cartridge at your earliest convenience.

Black ink out soon.

Replace the black ink cartridge immediately.

 

 

Cannot connect to PC; see

Try the following:

Customer Care Guide.

First, make sure your computer is turned on. If it is, check the

 

cable connection between your computer and the

 

HP OfficeJet. Be sure to use only the IEEE-1284 parallel

 

printer cable that came with your product. The connection

 

must be direct, not through any other parallel product.

 

After you have checked all connections, open the

 

HP OfficeJet R Series Toolbox. Click the Services tab, and

 

select Test product communication.

 

Try to print or scan again. If the problem persists, one of the

 

programs the HP OfficeJet uses during scanning may not be

 

installed or may already be running.

 

 

Cartridge carriage blocked.

Make sure the print cartridges are installed and the latches

Close latches over print

are closed, and then turn the power off and on.

cartridges, then turn power

 

off then on.

 

 

 

__Error. Record number

Turn the power off and then on again. If this does not work,

then call for service.

try restarting your computer. If this does not work, record the

 

error number and contact HP.

 

 

Paper jam.

Clear the paper jam, and then turn the power off and then on

 

again.

 

 

PC Busy.

Your computer is busy handling another task (for example,

 

printing a document). Wait until the computer is finished,

 

and then press Scan again.

 

 

Power Save On.

The HP OfficeJet has not been used for 12 hours or more.

 

Press any button on the front panel or load originals in the

 

ADF.

 

 

HP OfficeJet R Series Customer Care Guide 3-5

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Contents HP OfficeJet R Series Customer Care GuideAcknowledgments Contents Hewlett-Packard Limited Warranty HP Multimedia Product Tour Getting HelpHP Scanning Coach HP OfficeJet R Series Toolbox Online HelpInternet Help HP OfficeJet HelpHP PrecisionScan Help Read about ECP and Readme FilesOnline Services Support ServicesGet Help from HP Region Number HP Customer SupportPrepare Your HP OfficeJet for Shipment Calling in the U.S. During Warranty Country Number Getting Help for Adobe PhotoDeluxe Business Edition8Support Services Cleaning the Glass Cleaning the Exterior CaseMaintaining Your HP OfficeJet Paper Jams in the Back of the Unit How to Clear a Paper Jam in the ADFHow to Clear a Paper Jam in the Main Unit Paper Jam with Front-Panel MessagePress Select/Resume How to Use the Self-TestHow to Clean Cartridges Select Test product communication HP OfficeJet R Series Toolbox. Click the Services tab,Front-Panel Messages Message What You Should DoOn-Screen Messages Issue What You Should Do Additional Troubleshooting TipsHP OfficeJet R Series icon, and choose Set as Default White 10Troubleshooting and Maintaining Your HP OfficeJet Removing HP OfficeJet R Series Software Software ProgramsRemoving Software General InformationInstalling the Office 97 Utility Reinstalling SoftwareExpress Service Hewlett-Packard Limited WarrantyHP Year 2000 Y2K Warranty Warranty ServiceReturning Your HP OfficeJet for Service Warranty UpgradesAdobe PhotoDeluxe Business Edition Hewlett-Packard Software SolutionTechnical Information System RequirementsPrint Margins Print SpecificationsScan Specifications Print Speed and ResolutionCopy Margins Copy SpecificationsCopy Speed and Resolution Speed Maximum Resolution Text Color FastAutomatic Document Feeder Paper SpecificationsPaper-Tray Capacities Paper SizesOrdering Accessories and Supplies Power SpecificationsEnvironmental Specifications Physical SpecificationsGeräuschemission Regulatory NoticesFCC Statement U.S.A DOC Statement CanadaDeclaration of Conformity Conforms to the following Product Specifications SafetyPrinter will insert Index 2Index
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