HP r65, r45 manual Getting Help, HP Multimedia Product Tour

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Getting Help	1

Your HP OfficeJet includes several resources to help you get started and use the product to full advantage. This chapter describes the types of help available.

HP Multimedia Product Tour

The tour gives you a brief introduction to the product and its capabilities. You can run the tour from either the HP OfficeJet R Series folder or Toolbox. You will need the CD-ROM. For more information, see the HP OfficeJet R Series Setup Guide.

HP OfficeJet R Series Customer Care Guide

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Contents HP OfficeJet R Series Customer Care GuideAcknowledgments Contents Hewlett-Packard Limited Warranty HP Multimedia Product Tour Getting HelpHP Scanning Coach HP OfficeJet R Series Toolbox Online HelpHP PrecisionScan Help HP OfficeJet HelpRead about ECP and Readme Files Internet HelpGet Help from HP Support ServicesOnline Services Region Number HP Customer SupportPrepare Your HP OfficeJet for Shipment Calling in the U.S. During Warranty Country Number Getting Help for Adobe PhotoDeluxe Business Edition8Support Services Maintaining Your HP OfficeJet Cleaning the Exterior CaseCleaning the Glass How to Clear a Paper Jam in the Main Unit How to Clear a Paper Jam in the ADFPaper Jam with Front-Panel Message Paper Jams in the Back of the UnitPress Select/Resume How to Use the Self-TestHow to Clean Cartridges Front-Panel Messages HP OfficeJet R Series Toolbox. Click the Services tab,Message What You Should Do Select Test product communicationOn-Screen Messages Issue What You Should Do Additional Troubleshooting TipsHP OfficeJet R Series icon, and choose Set as Default White 10Troubleshooting and Maintaining Your HP OfficeJet Removing Software Software ProgramsGeneral Information Removing HP OfficeJet R Series SoftwareInstalling the Office 97 Utility Reinstalling SoftwareHP Year 2000 Y2K Warranty Hewlett-Packard Limited WarrantyWarranty Service Express ServiceReturning Your HP OfficeJet for Service Warranty UpgradesTechnical Information Hewlett-Packard Software SolutionSystem Requirements Adobe PhotoDeluxe Business EditionScan Specifications Print SpecificationsPrint Speed and Resolution Print MarginsCopy Speed and Resolution Copy SpecificationsSpeed Maximum Resolution Text Color Fast Copy MarginsPaper-Tray Capacities Paper SpecificationsPaper Sizes Automatic Document FeederEnvironmental Specifications Power SpecificationsPhysical Specifications Ordering Accessories and SuppliesFCC Statement U.S.A Regulatory NoticesDOC Statement Canada GeräuschemissionDeclaration of Conformity Conforms to the following Product Specifications SafetyPrinter will insert Index 2Index

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