HP r65, r45 manual Support Services, Get Help from HP, Online Services

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Support Services	2

This chapter explains how to get support for your HP OfficeJet R Series and the software programs included with it.

Get Help from HP

If you are unable to find the answer you need in the printed or online documentation, you can contact one of the HP support services listed in the following pages. Some support services are available only in the U.S. and Canada, while others are available in many countries worldwide. If a support service number is not listed for your country, contact your nearest authorized HP dealer for help.

Online Services

Internet

If you have Internet access, you can get help from the HP Web site at:

http://www.hp.com/go/all-in-one

Here you can find updated drivers, user forums, the latest product information, answers to frequently asked questions, and productivity tips and solutions to help you get the most from your HP OfficeJet.

HP OfficeJet R Series Customer Care Guide

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Contents HP OfficeJet R Series Customer Care GuideAcknowledgments Contents Hewlett-Packard Limited Warranty HP Multimedia Product Tour Getting Help HP Scanning Coach HP OfficeJet R Series Toolbox Online HelpHP PrecisionScan Help HP OfficeJet HelpRead about ECP and Readme Files Internet HelpSupport Services Online ServicesGet Help from HP Region Number HP Customer SupportPrepare Your HP OfficeJet for Shipment Calling in the U.S. During Warranty Country Number Getting Help for Adobe PhotoDeluxe Business Edition8Support Services Cleaning the Exterior Case Cleaning the GlassMaintaining Your HP OfficeJet How to Clear a Paper Jam in the Main Unit How to Clear a Paper Jam in the ADFPaper Jam with Front-Panel Message Paper Jams in the Back of the UnitPress Select/Resume How to Use the Self-TestHow to Clean Cartridges Front-Panel Messages HP OfficeJet R Series Toolbox. Click the Services tab,Message What You Should Do Select Test product communicationOn-Screen Messages Issue What You Should Do Additional Troubleshooting TipsHP OfficeJet R Series icon, and choose Set as Default White 10Troubleshooting and Maintaining Your HP OfficeJet Removing Software Software ProgramsGeneral Information Removing HP OfficeJet R Series SoftwareInstalling the Office 97 Utility Reinstalling SoftwareHP Year 2000 Y2K Warranty Hewlett-Packard Limited WarrantyWarranty Service Express ServiceReturning Your HP OfficeJet for Service Warranty UpgradesTechnical Information Hewlett-Packard Software SolutionSystem Requirements Adobe PhotoDeluxe Business EditionScan Specifications Print SpecificationsPrint Speed and Resolution Print MarginsCopy Speed and Resolution Copy SpecificationsSpeed Maximum Resolution Text Color Fast Copy MarginsPaper-Tray Capacities Paper SpecificationsPaper Sizes Automatic Document FeederEnvironmental Specifications Power SpecificationsPhysical Specifications Ordering Accessories and SuppliesFCC Statement U.S.A Regulatory NoticesDOC Statement Canada GeräuschemissionDeclaration of Conformity Conforms to the following Product Specifications SafetyPrinter will insert Index 2Index

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