Whom to call if you're in Canada:
Canadian Product Support Resources
Organization | Contact | Support Provided | Hours of Operation |
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Local Support | (800) | Help in locating | 24 hours per day |
|
| nearest HP | 7 days per week |
|
| authorized dealer |
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|
|
|
|
| From Toronto: | Ordering of supplies |
|
| (905) | and accessories |
|
| From rest of Canada: |
|
|
| (800) |
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|
|
|
|
HP Audio Tips | (800) | 24 hours per day | |
| helpmessages for | 7 days per week | |
automated support |
| common questions |
|
service) |
| and information on |
|
|
| other HP customer |
|
|
| resources |
|
|
|
|
|
HP FIRST Fax | (800) | Detailed product | 24 hours per day |
(Must call using a | support information | 7 days per week | |
automatedsupport | Group 3 fax machine, | on common software |
|
service) | all info sent by | applications and |
|
| facsimile) | troubleshooting tips |
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|
|
|
|
HP Download | (208) | Electronic download | 24 hours per day |
Service |
| of HP product | 7 days per week |
(real time access |
| information, |
|
over modem) |
| troubleshooting hints |
|
|
| and updated HP |
|
|
| printer driver |
|
|
| information |
|
|
|
|
|
CompuServ | (800) | Interactive dialog | 24 hours per day |
Must be a | (CompuServ connect | with worldwide HP | 7 days per week |
subscriber, ask for | charges apply to caller) | customer community |
|
agent #51) |
| for the exchange of |
|
|
| information |
|
|
|
|
|
Internet | ftp address: 192.6.71.2 | Information on | 24 hours per day |
(HP ftp site) | or | products, printer | 7 days per week |
| drivers and support |
| |
|
| for anyone with ftp |
|
|
| access to the Internet |
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