HP 7410xi, 7310xi manual My USB cable is not connected Solution

Page 171

Troubleshooting information

Chapter 16

Solution

Make sure each of the power cords is firmly connected, and wait a few seconds for the HP all-in-one to turn on. If this is the first time you have turned on the HP all- in-one, it can take up to a minute to turn on. Also, if the HP all-in-one is plugged in to a power strip, make sure the power strip is turned on.

My USB cable is not connected

Solution

You must first install the software that came with your HP all-in-one before connecting the USB cable. During installation, do not plug in the USB cable until prompted by the onscreen instructions. Connecting the USB cable before prompted can cause errors.

Once you have installed the software, connecting your computer to your HP all-in- one with a USB cable is straightforward. Simply plug one end of the USB cable into the back of your computer and the other into the back of the HP all-in-one. You can connect to any USB port on the back of your computer.

Note AppleTalk is not supported.

I received a message on the color graphics display to attach the control panel overlay

168

HP Officejet 7300/7400 series all-in-one

Page 170 Page 172
Image 171
Page 170 Page 172
Contents HP Officejet 7300/7400 series all-in-one User Guide Safety information Contents HP all-in-one overview HP all-in-one at a glanceLabel Description Control panel overview Control panel featuresLabel Name and Decription Label Name and Description21a Icon Purpose Color graphics display iconsScan To menu Menu OverviewColor graphics display screen saver Copy MenuPhoto Menu Scan MenuHP Instant Share menu Setup MenuFax Menu Proof Sheet MenuButton Name and Purpose Access the HP Image Zone software WindowsUse the HP Image Zone to do more with your HP all-in- one To open the HP DirectorFeature Purpose Products Icon Feature and Purpose Open the HP Image Zone windowTo open the HP Image Zone window Display the HP Image Zone Dock menu Services Icon Feature and PurposeTo display the HP Image Zone Dock menu Manage and Share Feature Purpose Device Tasks Icon PurposeManage and Share Icon Purpose Find more information Setup GuideOnscreen help from your device Supported connection types Connect using a USB cableConnect using Ethernet Connection informationTo connect the HP bt300 to your HP all-in-one Connect using wirelessSet Bluetooth security for your HP all-in-one Use a passkey to authenticate Bluetooth devicesTo set your HP all-in-one to require passkey authentication To set your HP all-in-one to be Not visible Set your HP all-in-one to be invisible to Bluetooth devicesReset Bluetooth settings on your HP all-in-one Use WebscanConnection information Transfer photos using a Windows PC Work with photosTransfer photos Transfer photos using a Macintosh Edit photos using a Windows PCEdit photos Edit photos using a Macintosh Share photos using a Windows PC Share photos using a MacintoshShare photos Print photos Print photos using a Windows PCPrint photos using a Macintosh Work with photos To load an original in the automatic document feeder Load originals and load paperLoad originals Load an original in the automatic document feederTo load an original on the glass Choose papers for printing and copyingLoad an original on the glass Recommended papersWe do not recommend printing to the following papers Load paperPapers to avoid Load full-size paperTo load full-size paper in the main input tray To load full-size plain paper in the optional lower tray Load 10by 15cm 4by 6inch photo paperTo load postcards or Hagaki cards in the main input tray Load postcards or Hagaki cardsTo load envelopes Load envelopesLoad other types of paper To load postcards or Hagaki cards in the optional rear trayTips PaperPaper Tips Avoid paper jamsUse a memory card or PictBridge CameraMemory card slots and camera port Control memory card security on a network Transfer digital images to your computer Print a proof sheet Print photos from a proof sheetAll Last Custom Range Complete the proof sheetScan a proof sheet Set photo print optionsUse the print options menu to set photo print options SettingDescriptionSet new photo print options defaults Setting DescriptionChange print options Use the Zoom or Rotate functions Use the edit featuresTo use the Zoom feature Edit a photo from the control panelCreate borderless prints To use the Rotate featurePrint photos directly from a memory card Print individual photosDeselect photos Print photos from a PictBridge-compatible digital cameraTo print camera-selected photos Use the slide show featurePrint the current photo Print a Dpof fileTo print the currently displayed photo in a slide show Share photos through HP Instant ShareView or print photos in a slide show To view a slide showUse the HP Image Zone Use the copy features Paper type Suggested paper size settingsSet the copy paper size Paper type Control panel setting Set the copy paper typeTo set the paper size from the control panel Increase copy speed or quality To change the copy quality from the control panelPress Start Copy Black or Start Copy Color Change default copy settings Select an input tray for copyingTo select an input tray from the control panel Make multiple copies of the same original Press Start Copy Black Copy a two-page black-and-white documentMake two-sided copies To copy a two-page document from the control panelTo collate copies from the control panel Collate copiesCopy two originals on one Make a 10by 15cm 4by 6inch borderless copy of a photoPress Start Copy Color Copy a 10by 15cm 4by 6inch photo onto a full-sizeCopy a photo several times on one To copy a photo several times on one Resize an original to fit onto letter or A4paperResize an original using custom settings Copy a legal-size document onto letter paperCopy a faded original To copy a blurred document Copy a document that has been faxed several timesTo copy an overexposed photo Enhance light areas of your copyShift a copy to increase the margin Make a posterPrepare a color iron-on transfer Stop copying Scan to an application Use the scan featuresScan an original network-connected Scan an original USB-connectedSend a scan to an HP Instant Share destination Send a scan to a memory card Stop scanning Print from a software application Print from your computerWindows users Change the print settingsTo change the print settings for all future jobs To change the print settings for the current jobTo stop a print job from the HP all-in-one To change all other print settingsStop a print job Macintosh usersUSA Fax setupChoose the right fax setup for your home or office Select your fax setup case Only Questions DSL serviceYou answered No to all You answered Yes to questionCase a Separate fax line no voice calls received To set up your HP all-in-one with a separate fax lineTo set up your HP all-in-one with DSL Case B Set up your HP all-in-one with DSLTo set up your HP all-in-one with a distinctive ring service Case D Fax with a distinctive ring service on the same lineCase E Shared voice/fax line To set up your HP all-in-one with a shared voice/fax line Case F Shared voice/fax line with voice mail To set up your HP all-in-one with voice mailCase G Fax line shared with PC modem no voice calls received To set up your HP all-in-one with a PC modemCase H Shared voice/fax line with PC modem Set up your HP all-in-one to a computer with one phone portBack view of the HP all-in-one Set up your HP all-in-one to a computer with two phone ports Case I Shared voice/fax line with answering machine Back view of the HP all-in-one Set up your HP all-in-one to a computer with one phone port Back view of the HP all-in-one Set up your HP all-in-one to a computer with two phone ports Back view of the HP all-in-one Case K Shared voice/fax line with PC modem and voice mail Set up your HP all-in-one to a computer with one phone port Set up your HP all-in-one to a computer with two phone ports To test your fax setup from the control panel Test your fax setup100 Use the fax features Set up the HP all-in-one to receive faxesChoose the recommended answer mode for your setup Auto Answer Phone line on which youReceive only fax calls Auto Answer light is offPress Start Fax Black Set the answer modeSend a fax Send a basic faxSend two-sided originals Enable fax confirmationPress Start Fax Black or Start Fax Color Send a fax using redialSend a fax manually from a phone Press Redial/PauseSend a fax using speed dials Change or cancel a scheduled faxSchedule a fax Send a fax from memory Send a fax using monitor dialingSet the number of rings before answering Receive a faxReceive a fax manually Poll to receive a fax Set the date and timeEnter text and symbols Enter text using the visual keyboardSet the fax header Print reports Enter text using the keypad on the control panelSet up speed dialing Generate reports automaticallyGenerate reports manually Create group speed-dial entries Create speed-dial entriesDelete speed-dial entries Change the fax resolution and lighter/darker settingsUpdate speed-dial entries Change the fax resolutionTo change the resolution from the control panel Change the lighter/darker settingSet new default settings Set fax optionsSelect an input tray for printing faxes Forward faxes to another number Adjust the volumeSet the paper size for received faxes Set tone or pulse dialingEdit or cancel fax forwarding Change the answer ring pattern distinctive ringingTo change the answer ring pattern from the control panel Set backup fax reception Redial a busy or unanswered number automaticallySet automatic reduction for incoming faxes Set the fax speed Use error correction modeTo set backup fax reception from the control panel To change the ECM setting from the control panelTo reprint faxes in memory from the control panel Fax speed settingReprint or delete the faxes in memory To set the fax speed from the control panelTo stop faxing from the control panel To cancel a number you are dialingFax over the Internet Stop faxingOverview Use HP Instant Share USBTo send photos immediately upon inserting your memory card Send images using your HP all-in-oneGet started Send photos from a memory cardTo insert the memory card and send photos at a later time If you are using a Windows-based computerTo send a scanned image from your HP all-in-one Send a scanned imageSend images using your computer Send images using the HP Image Zone software WindowsTo use the HP Image Zone software To use the HP Instant Share client application Open the HP Photo and Imaging Gallery To use the e-mail option within the HP DirectorHP Instant Share Send Use HP Instant Share networkedPreview or automatically print received images HP Instant Share ReceiveCreate destinations HP remote printingTo create destinations Use the HP Instant Share access listSend images directly from your HP all-in-one To use the access list136 Send photos from a destination file 138 To send images from the HP Image Zone Windows users Cancel sending imagesReceive images To receive images from a specified group of allowed senders Receive from any sender Open modeReceive from a specified group of senders Private mode To receive images from any senderPrint received images Automatically print received imagesTo automatically print received images Press Start Copy Color or Start Copy Black or Print Photo Manually print received imagesTo preview images before printing To print an image collection without previewing itSet print options Cancel print jobs Remove received imagesTo remove image collections To use the HP remote printer driver Remote print documentsSet HP Instant Share options To set HP Instant Share optionsInstant Share Options Setup Wizard Order print cartridges Order accessoriesOrder supplies Order paper, transparency film, or other mediaAccessory and HP model number Order other suppliesCountry/region Number for ordering Europe +49 Clean the HP all-in-one Clean the glassMaintain your HP all-in-one To check the ink levels from the control panel Clean the lid backingClean the exterior Check the estimated ink levelsPrint a self-test report Handle the print cartridges Work with print cartridgesTo replace the print cartridges Replace the print cartridgesUser Guide 157 158 Use a gray photo print cartridge Use a photo print cartridgeUse the print cartridge protector Clean the print cartridges To clean the print cartridges from the control panelAlign the print cartridges To clean the print cartridge contacts Clean the print cartridge contactsTo clean the area around the ink nozzles Clean the area around the ink nozzlesSet the power save time Change the device settingsSelf-maintenance sounds Set the prompt delay timeRestore the factory defaults Before you call HP Support Troubleshooting informationMy HP all-in-one does not turn on Setup troubleshootingHardware setup troubleshooting View the Readme fileMy USB cable is not connected Solution SolutionColor graphics display shows the wrong language Solution Incorrect type of paper is loaded in the input tray Protective tape is covering the print cartridges Solution HP all-in-one does not print Software installation troubleshooting Red X appears on the USB connect prompt Solution Minimum system checks screen appears SolutionFax wizard does not start Some of the icons are missing in the HP DirectorRegistration screen does not appear Solution Uninstall and reinstall the softwareTo uninstall from a Windows computer, method On the Windows taskbar, click Start, Settings, Control Panel Fax setup troubleshooting To uninstall from a Macintosh computerTo test your fax setup Fax test failed Fax hardware test failed SolutionFax line condition test failed Solution Dial tone detection test failed Solution 182 User Guide 183 184 User Guide 185 Fax tones are recorded on my answering machine Solution To extend your phone cord HP Instant Share setup issues Am having problems faxing over the Internet SolutionMinimum installation error HP Instant Share Not Set Up Solution You need to install device software Solution190 Operational troubleshooting Paper troubleshootingPaper has jammed the HP all-in-one Solution Paper has jammed the optional two-sided printing accessory Paper has jammed the automatic document feeder SolutionRemove all originals from the document feeder tray Notch Lid backing To clean the rollers or separator pad Handle Pick assembly User Guide 197 HP Instant Share error. Refer to manual for Help Solution Print cartridge troubleshootingHP Instant Share troubleshooting General errorsHP Instant Share error. Try again later Solution Connection errorsNo network connection. See documentation Solution Failed to connect to HP Instant Share Solution To check the DNS IP addressTo enter information in the EWS Under Applications, click Instant Share To check your proxy settingsDestination not authorized on this device Solution Connection lost to HP Instant Share service SolutionSend image collections errors Corrupted Destination file found SolutionHP Instant Share service dis Solution To remove files from the HP Instant Share serviceSend and Receive image collections errors Login failed. Refer to the manual for Help SolutionCorrupted file Solution Photo memory card troubleshootingHP Instant Share Error Report messages Unsupported file format SolutionDevice update Device update WindowsTo use device update Device update Macintosh Get support and other information from the Internet Get HP supportCall in North America during warranty User Guide 209 Call in Australia post-warranty Call HP Korea customer support Remove print cartridges from a functional HP all-in-one HP Quick Exchange Service JapanRemove print cartridges from a nonfunctional HP all-in-one Remove the control panel overlay and pack your HP all-in-one User Guide 215 Duration of limited warranty Warranty informationExtent of limited warranty Limitations of warrantyLimitations of liability Local law Limited warranty information for EU countries/regionsUser Guide 219 Technical information Paper-tray capacitiesPaper sizes Top leading edge Print margin specificationsCopy specifications Memory card specifications Paper use Material safety data sheetsProtecting the environment Ozone production Energy consumptionRecycling program HP inkjet supplies recycling programRegulatory model identification number Exposure to radio frequency radiation FCC statementUser Guide 227 Geräuschemission Regulatory notices for wireless productsArib STD-T66 Japan Declaration of conformity European Economic Area HP Officejet 7400series declaration of conformity Index Symbols/NumericsUser Guide 233 USB Paper 236 User Guide 237 Two-sided faxes Q3461-90160
Related manuals
Manual 34 pages 57.17 Kb Manual 12 pages 10.64 Kb Manual 4 pages 42.66 Kb Manual 4 pages 16.14 Kb Manual 62 pages 34.34 Kb

7310, 7410, 7410xi, 7310xi specifications

The HP 7310xi, 2613, 2610, and 2610xi are part of HP's versatile lineup of all-in-one printers designed to cater to diverse printing needs in both office and home environments. These models combine functionality with advanced technology to deliver high-quality outputs, making them ideal choices for users looking for reliability and innovation in printing solutions.

The HP 7310xi is an all-in-one printer that excels in versatility and functionality. It features print, scan, copy, and fax capabilities, addressing a wide range of document handling requirements. The printer supports a variety of media sizes, making it suitable for everything from standard letter-sized documents to larger presentations. One of its standout features is the support for wireless connectivity, allowing users to print from multiple devices without the hassle of cables. The HP 7310xi also benefits from HP's Smart Web Printing technology, which optimizes web pages for printing, reducing waste and ensuring that every relevant detail is captured.

The HP 2613 and 2610 models focus primarily on providing exceptional print quality with efficient performance. With a resolution of up to 4800 x 1200 optimized dpi, these printers deliver sharp text and vivid imagery, great for both business documents and colorful graphics. These devices support a range of paper types and sizes, ensuring flexibility for users. Moreover, its easy-to-use interface makes navigation seamless, making it an excellent choice for everyday printing tasks.

The HP 2610xi model is an enhancement over the standard 2610, offering additional features like a built-in card reader for direct photo printing and enhanced scanning capabilities. This model is known for its compact design, which saves space while still delivering powerful performance. Finally, all these models emphasize energy efficiency, with features that reduce power consumption, aligning with eco-friendly initiatives.

Overall, the HP 7310xi, 2613, 2610, and 2610xi showcase HP's commitment to delivering multifunctional printers that combine high-performance features, ease of use, and technology designed for today’s fast-paced environment. Whether it's for high-volume office printing or creative projects at home, these models provide reliability and stunning results, making them valuable assets for any user. With their combined capabilities, users can streamline their printing processes, ultimately enhancing productivity and satisfaction.
Top Page Image Contents