HP CM1415fnw Color, CM1415fn Color manual Event-log messages, Event code Description

Page 188

Event-log messages

The following product events do not produce a message that appears on the control panel. Instead, they are recorded in the event log. To print the event log, open the secondary service menu, select Service Reports, and then select Error Report.

Table 6-1

Event-log messages

 

 

Event code

Description

 

 

13.0000

Paper jam

 

 

20.0000

Memory out

 

 

21.0000

Page misfeed or mispick

 

 

41.2000

Beam detect malfunction

 

 

41.3000

Unexpected size

 

 

50.1000

Low fuser temperature error

 

 

50.2000

Slow fuser error

 

 

50.3000

High fuser temperature error

 

 

50.4000

Fuser drive circuit error

 

 

50.7000

Fuser open error

 

 

50.8000

Low subthermistor fuser error

 

 

50.9000

High subthermistor fuser error

 

 

51.2000

Black scanner laser error

 

 

51.2100

Cyan scanner laser error

 

 

51.2200

Magenta scanner laser error

 

 

51.2300

Yellow scanner laser error

 

 

54.0600

Density sensor error

 

 

54.1200

Black density measurement abnormality

 

 

54.1201

Cyan density measurement abnormality

 

 

54.1202

Magenta density measurement abnormality

 

 

54.1203

Yellow density measurement abnormality

 

 

54.1400

Color plane registration sensor error

 

 

54.1599

Black CPR pattern can't be read

 

 

54.1501

Cyan CPR pattern can't be read

 

 

54.1502

Magenta CPR pattern can't be read

 

 

54.1503

Yellow CPR pattern can't be read

 

 

54.1500

Yellow toner level sensor error

 

 

54.1600

Magenta toner level sensor error

 

 

168 Chapter 6 Solve problems

ENWW

Image 188
Contents Software Technical Reference Page HP LaserJet Pro CM1410 Color MFP Series Copyright and license Trademark CreditsTable of contents Install Windows printing-system components Enww 100 Solve problems 119 Macintosh software and utilities 111PCL5 Enww Enww Enww Enww Engineering Details 237 Overview of the PRINTING-SYSTEM Components Index 253List of tables Xvi List of figures Xviii Document and product basics Purpose and scope Documentation availability and localization 1Documentation availabilityUser documentation HP LaserJet Pro CM1410 Color MFP Series User GuideHelp and Learn Center Administrator documentationHP LaserJet Pro CM1410 Color MFP Series Install Notes HP Driver Configuration Utility User Guide Click HP Driver Configuration User Utility GuideHP Jetdirect Guide Click HP Jetdirect GuideSoftware availability and localization Printing-system software on the WebIn-box printing-system software CD Click Product SupportEnww CD versions and language support 2Software CD supported languagesSkww Component Language list Driver languages3Supported printer driver languages Installer languages 4Installer component languagesDocumentation languages 5Documentation languagesEnww Windows software description IntroductionWindows printing-system software Windows printing-system software1Software components for Windows Component DescriptionHP PS printer driver, use the Microsoft Add Printer wizard HP Color LaserJet print drivers Print-driver version numbers for Windows operating systemsClick Properties Driver configuration for Windows Driver autoconfigurationEnterprise AutoConfiguration Connection type Add Printer Wizard install Common installerEAC availability in Microsoft Windows and Microsoft Share EAC availability in Novell Netware environments Update NowClick Properties Click Device Settings HP Driver Configuration Automatic Configuration drop-down menu, select Update NowEnww Lockable features 5Operating systems that support HP Driver PreconfigurationContinuous export Driver Windows Mac OS X Linux Server Vista Later 2003 2008HP Driver Diagnostic Printer Check Tool HP Customer Participation Program 1Welcome to the HP Product Survey Program screenScan software Scan methodsHP Scan software Save as Jpeg Mail as Jpeg Everyday Scan3Scan Setup Options dialog box Scan settings Mail6Examples of supported e-mail programs Program Name Windows OSOption 7Available scan settingsScan drivers WIA driver HP LaserJet Fax Setup Utility HP LaserJet Send Fax software Fax to multiple recipients Create a coverFax pages scanned from the product document feeder Fax without first printing and scanning the documentDefault fonts 8Default fontsFont support Basic fontsCGOR65W.TTF BOKR76W.TTF 9Additional PS emulation fonts Enww Enww HP Driver Deployment Utility Use the HP DDU Install and run the HP DDU Install the HP DDURun the HP DDU 6Package Source 7Network Settings Create Package Set this printer as defaultPackage Target Select the Silently preload the driver install type From Package Target sectionFrom Package Source section From Network Settings dialogFrom Create Package section How do I exit the HP DDU? Get an error when I try to open the Network Settings dialogCreate Package button is not enabled How do I uninstall HP DDU? Install Windows printing-system components Installation options Install overviewSoftware installation types for Windows General Windows installation instructions General Windows installation for direct connectionsEnww General Windows installation for network connections Network setupEnww Enww Modify a pre-existing installation Introduction Click Printing Preferences Access print driversPrinting Preferences driver tabs Properties driver tabs Whats this? Help Incompatible Print Settings messagesHelp system 1An Incompatible Print Settings message Advanced tab features Paper/OutputImage Color Management settings True Type Font settings GraphicCopy Count Image Color ManagementAdvanced Printing Features Printer FeaturesDocument Options Print OptimizationsRaster Compression Alternative Letterhead ModeLayout Options Paper/Quality tab features Paper OptionsName Paper sizesCustom Paper Size Paper source Paper sizeUnits Custom width and height control limitsPaper type Manual Feed in TraySpecial pages Covers Print pages on different paperFollowing are the Print pages on different paper options Insert blank or preprinted pagesDocument preview image Print QualityFollowing are the Insert blank or preprinted pages options Chapter separator pagesPrint Quality drop-down menu Effects tab features Effects tabActual Size default Print Document On Scale to Fit Resizing OptionsActual Size Print Document OnWatermarks None Username ConfidentialCurrent watermarks DraftWatermark Message Message AngleFont Attributes NameDefault watermark settings Font Attribute settings for new and preset watermarksSize Style1Font Attribute settings for new and preset watermarks Finishing tab features Finishing tabPrint on both sides manually Print on Both SidesLabels Color Laser Transparency Select the Print on Both Sides Manually check box Flip Pages Up 2Page orientationBooklet Layout Left Binding Right BindingBook and Booklet Printing Print a bookletPages per Sheet Print Page BordersOrder Printing Shortcuts Paper/Quality EffectsOrientation Finishing ColorColor tab features Color tabColor Options AutomaticManual Manual optionDefault sRGB Color ThemesNeutral Grays Photo sRGBVivid sRGB NoneServices tab features Services tabInternet Services Device servicesDevice Settings tab features Form to Tray AssignmentExternal Fonts Configuring the traysFont Substitution Table Installable Options Installing external fontsClick Properties Click the Device Settings tab Removing external fontsJob Separator Automatic ConfigurationAllow Manual Duplexing Printing Shortcuts tab features 10Printing Shortcuts tabUse defined printing shortcuts General Everyday PrintingPaper source Paper sizes Paper type Print on both sides Paper sourcePaper type Unspecified default Plain HP LaserJet 90gPaper sizes Enww Factory Defaults Eco-print Two-sided PrintingEnvelopes Cardstock HeavySnapshot Photos LabelsCreate a custom printing shortcut Glossy/PresentationEnww About tab features 11 About tabEnww Macintosh software and utilities Supported operating systems for Macintosh Macintosh system requirementsMacintosh printing-system software Hardware requirementsPriority for print settings for Macintosh HP LaserJet Pro CM1410 Color MFP Series PDEHP USB EWS Gateway HP LaserJet UtilityChange printer-driver settings for Macintosh Software for Macintosh computersAvailability HP LaserJet UtilityPrinting-system software on the Web Macintosh diskMacintosh install and uninstall instructions Install the Macintosh printing-system softwareGeneral installation for Macintosh operating systems Setup instructionsSetting up a printer with Mac OS X v10.5 Troubleshooting the product setupOpen Finder Solve problems Problem-solving checklist Check that the product power is onCheck the environment where the product is installed Check the control panel for error messagesTest print functionality Test copy functionalityTest the fax sending functionality Test the fax receiving functionalityTroubleshooting process Power subsystemPower-on checks Test the walk-up USB printing functionalityTools for troubleshooting Component diagnosticsLED diagnostics Network LEDsControl-panel diagnostics Engine DiagnosticsTest the control-panel display Test the control-panel buttonsStatus Use the HP ToolboxFX softwareView the HP ToolboxFX Fax phone book FaxFax Receive Enww Help Fax send logFax receive log Block FaxesSystem Settings Device InformationPaper Setup Select Wait for paper to be loadedPrint Quality Print DensityPrint Settings Network SettingsConfiguration Internal print-quality test pagesPrint-quality troubleshooting tools Setup MenuControl panel menus Calibrate the product to align the colorsReports menu Menu item DescriptionQuick Forms menu Menu item Sub-menu item DescriptionFax Setup menu Menu item Sub-menu item DescriptionDistinctive Ring All Rings Detect Dial Tone System Setup menu PowerSave Time Sleep Delay Off When you choose to replace the very low print Service menu Run Fax TestMenu item Sub-menu item Less Paper Curl OffNetwork Setup menu Models only Network Wi-Fi Protected SetupFunction specific menus Copy MenuFax Menu Multi-Page Copy OffFax Error Report On Every Error On Send Error Fax Resolution Standard Fine On the USB flash drive Opens the Fax Setup menuScan Menu USB Flash Drive JPGControl panel messages Interpret control-panel messagesControl panel message types 50.1 50.250.3 50.4Error Turn off then on Description Black Cartridge LowBlack in wrong position Black Very LowEnww Canceled scan. Clear document Communication errorCyan Cartridge Low Cyan in wrong positionDevice error, press OK Cyan Very LowDevice is busy. Try again later Document feeder jam. Clear and reloadEngine Communication Error Engine error. Press OK to continueFax is busy. Canceled send Document feeder mispick. ReloadFax receive error Fax is busy. Redial pendingFax Send error Fax storage is full. Canceling the fax receiveFax storage is full. Canceling the fax send Fit to Page on flatbed onlyInstall color cartridge Invalid driver Press OKInvalid entry Jam in area, Open door and clear jamLoad Tray 1, Plain Size / Cleaning mode, OK to start Load paperLoad Tray 1 Type SIZE, Press OK to use available media Magenta Cartridge LowManual Duplex Load Tray 1, Press OK Manual feed Size TYPE, Press OK to use available mediaMemory is low. Try again later Memory is low. Press OKMemory low Only 1 copy made. Press OK to continue Misprint, Press OK DescriptionRecommended action No dial toneNo fax detected No fax answer. Canceled sendNo fax answer. Redial pending Replace color Print failure, press OK. If error repeats, turn off then onScanner error #, Turn off then on Scanning error Cannot connect Settings clearedUsed color installed, to accept press OK Scanner reserved for PC scanYellow in wrong position Yellow Very LowEvent code Description Event-log messagesEvent-log messages 1Event-log messages Menu map Paper feeds incorrectly or becomes jammed Product does not pick up paperProduct picks up multiple sheets of paper Prevent paper jamsClear jams Jam locationsClear jams from the document feeder Enww Clear jams from the input tray Enww Enww Clear jams from the output bin Use the correct paper type setting in the printer driver Change the paper type setting for WindowsChange the paper type setting for Mac Improve print qualityAdjust color settings in the printer driver Change the color theme for a print jobChange the color options Click Properties or PreferencesEnww Use paper that meets HP specifications Print a cleaningCheck the print cartridges Type of print cartridge Steps to resolve the problemCalibrate the product to align the colors Print the Supplies Status Interpret the Print Quality Section Print-cartridgeInspect the print cartridge for damage Distance between Component Identical defects Repetitive image defects2Repetitive image defects HP UPD PS driver Use the printer driver that best meets your printing needsHP PCL 6 driver Improve print quality for copies Clean the product Clean the exteriorClean the paper path Clean the scanner glass strip and platenClean the document feeder pickup rollers and separation pad Clean the touch screen Product does not print or it prints slowly Product does not printProduct prints slowly Solve walk-up USB printing problems File does not print from the USB storage accessorySolve connectivity problems Solve direct-connect problemsSolve network problems Computer is using the incorrect IP address for the productComputer or workstation might be set up incorrectly Computer is unable to communicate with the productSolve wireless network problems Wireless connectivity checklistSolve wireless network problems Network does not appear in the wireless networks list Cannot connect more computers to the wireless productWireless product loses communication when connected to a Wireless network is not functioning Service mode functions Secondary service menuOpen the secondary service menu Secondary service menu structureProduct resets Restore the factory-set defaultsNvram initialization Solve fax problemsFax troubleshooting checklist Solve fax problems View and interpret fax error codes Fax receive error codesError code Description Solution Troubleshoot fax codes and trace reports4Fax receive error codes Product is the desired mode of operation Enww Fax send error codes 5Fax send error codes Error code DescriptionSend from another product Mode Problem persists reinitialize permanent storage 392 396-409 An error occurred during a V.34 transmission Print all fax reports Fax logs and reportsFax trace report Touch the Print All fax Reports button Change error correction and fax speed Set the fax error reportSet the fax-error-correction mode Print individual fax reportsSolve problems sending faxes An error message displays on the control panelCommunication error. message appears Change the fax speedOpen the Advanced Setup menu Fax is busy. message appearsNo fax answer. message appears Document feeder paper jamScanner error Fax storage is full. message appearsFaxes can be received, but not sent Unable to use fax functions from the control panelUnable to use speed dials Unable to use group dialsEnww Solve problems receiving faxes Fax does not respondFax has a dedicated phone line An answering machine is connected to the productVoice mail is available on the fax line Answer Mode setting is set to the Manual settingTelephone handset is connected to the product No fax detected. message appears Product is connected to a DSL phone serviceProduct uses a fax over IP or VoIP phone service Communication error. message appears Private Receive feature is on Fax is received but does not printSender receives a busy signal No dial toneCannot send or receive a fax on a PBX line Handset is connected to the productSolve general fax problems Faxes are sending slowlyFax quality is poor Fax cuts off or prints on two pagesProduct updates Enww Engineering Details Printing print-ready documents Print-ready file printing by using FTP through a browserSelect the Enable folder view for FTP sites Windows operating systems Print-ready printing by using a local Windows port Macintosh operating systemsPrint-ready file printing in Unix systems Print-ready file printing by using the LPR commandPrint-ready file printing in a Windows network Enww Source commands 2Media-source commandsPaper and print media Media sources and destinationsParameter settings fax data-store parameters Media-type commands3Media-type commands Media typesInstallation notes IntroductionDrivers Software ApplicationsHP Help and Learn Center UninstallerHP ToolboxFX Windows XP, Windows Server 2003, or Windows Server Windows Vista and WindowsClick Printer Properties Click Add a printerPrinter driver only Add Printer Windows Vista and Windows Enter the IP Address or Host NameGeneral Upgrading WindowsCopyright WarrantyLicense Enww Symbols/Numerics 2ndary service menu IndexEWS Nvram USB Direct in Unix 241 Tab 103 Raster Compression feature WIA Twain Enww Page Hewlett-Packard Development Company, L.P
Related manuals
Manual 63 pages 47.78 Kb Manual 3 pages 33.75 Kb Manual 16 pages 3.82 Kb Manual 6 pages 1.74 Kb Manual 18 pages 63.99 Kb Manual 20 pages 43.53 Kb

CM1415fn Color, CM1415fnw Color specifications

The HP 100 Color MFP M175a, HP 200 Color MFP M276nw, HP TopShot M275 MFP, and HP CM1415fn Color printers are designed to meet the needs of small to medium-sized businesses, providing reliable and efficient printing solutions.

The HP 100 Color MFP M175a features print, copy, scan, and fax functions in a compact design. It utilizes HP ColorSphere toner, known for producing vibrant colors and sharp text. With a print speed of up to 17 pages per minute for black and white and up to 4 pages per minute for color, it’s efficient for everyday tasks. The M175a also includes an 8.5-inch LCD display for easy navigation and a flatbed scanner for versatile document handling.

Moving on to the HP 200 Color MFP M276nw, this model enhances productivity with its wireless capabilities and mobile printing options. It supports HP ePrint and Apple AirPrint, allowing users to print directly from smartphones and tablets. The M276nw offers a faster print speed of up to 21 pages per minute for black and white and 20 pages per minute for color. Its automatic document feeder (ADF) can handle up to 50 sheets, streamlining multi-page copy and scan jobs.

The HP TopShot M275 MFP takes a unique approach with its innovative “TopShot” technology. It features a 3D capture mode that allows users to scan objects in three dimensions and capture images from multiple angles, making it ideal for creative projects and presentations. This model also includes a high-resolution scanner and a print speed similar to the M175a, ensuring quality and efficiency.

Lastly, the HP CM1415fn Color printer is versatile, offering print, copy, scan, and fax functions. It features a durable design, capable of handling various media sizes and types. With fast print speeds of up to 14 pages per minute for black and white and 4 pages per minute for color, it is well-suited for busy office environments. Its intuitive control panel simplifies operation, while HP Smart Install technology ensures hassle-free setup.

All these models are equipped with robust security features, energy-saving options, and reliable performance, making them ideal choices for businesses seeking cost-effective and high-quality printing solutions.