Faxes can be received, but not sent

The control panel displays the message "Storing page 1" and does not progress beyond that message

●Delete stored faxes from memory.

a.From the Home screen, touch the Setup button.

b.Open the Service menu.

c.Open the Fax Service menu.

d.Select the Clear Saved Faxes item.

Send fax and nothing happens.

1.Check for a dial tone on the phone line by using the Start Fax button.

2.Turn the product off then on.

3.Use the control panel or the HP Fax Setup Wizard to configure the fax time, date, and fax header information.

a.From the Home screen, touch the Setup button.

b.Open the Fax Setup menu.

c.Open the Basic Setup menu.

d.Open the Fax Header menu.

e.Enter the correct settings.

4.Verify that any extension phones on the line are hung up.

5.If using a DSL service, make sure that the phone line connection to the product includes a high- pass filter.

Unable to use fax functions from the control panel

●The product might be password protected. Use the HP Embedded Web Server, HP Toolbox software, or the control panel to set a password.

●If you do not know the password for the product, contact your system administrator.

●Verify with the system administrator that the fax functionality has not been disabled.

224 Chapter 6 Solve problems

ENWW

CM1415fn Color, CM1415fnw Color specifications

The HP 100 Color MFP M175a, HP 200 Color MFP M276nw, HP TopShot M275 MFP, and HP CM1415fn Color printers are designed to meet the needs of small to medium-sized businesses, providing reliable and efficient printing solutions.

The HP 100 Color MFP M175a features print, copy, scan, and fax functions in a compact design. It utilizes HP ColorSphere toner, known for producing vibrant colors and sharp text. With a print speed of up to 17 pages per minute for black and white and up to 4 pages per minute for color, it’s efficient for everyday tasks. The M175a also includes an 8.5-inch LCD display for easy navigation and a flatbed scanner for versatile document handling.

Moving on to the HP 200 Color MFP M276nw, this model enhances productivity with its wireless capabilities and mobile printing options. It supports HP ePrint and Apple AirPrint, allowing users to print directly from smartphones and tablets. The M276nw offers a faster print speed of up to 21 pages per minute for black and white and 20 pages per minute for color. Its automatic document feeder (ADF) can handle up to 50 sheets, streamlining multi-page copy and scan jobs.

The HP TopShot M275 MFP takes a unique approach with its innovative “TopShot” technology. It features a 3D capture mode that allows users to scan objects in three dimensions and capture images from multiple angles, making it ideal for creative projects and presentations. This model also includes a high-resolution scanner and a print speed similar to the M175a, ensuring quality and efficiency.

Lastly, the HP CM1415fn Color printer is versatile, offering print, copy, scan, and fax functions. It features a durable design, capable of handling various media sizes and types. With fast print speeds of up to 14 pages per minute for black and white and 4 pages per minute for color, it is well-suited for busy office environments. Its intuitive control panel simplifies operation, while HP Smart Install technology ensures hassle-free setup.

All these models are equipped with robust security features, energy-saving options, and reliable performance, making them ideal choices for businesses seeking cost-effective and high-quality printing solutions.