HP CM1415fnw Color, CM1415fn Color manual Service menu, Run Fax Test

Page 162

Service menu

In the following table, items that have an asterisk (*) indicate the factory default setting.

Menu item

Sub-menu item

Sub-menu item

Description

 

 

 

 

Fax Service

Clear Saved Faxes

 

Clears all faxes in memory.

 

 

 

 

 

Run Fax Test

 

Performs a fax test to verify that

 

 

 

the phone cord is plugged in

 

 

 

the correct outlet and that there

 

 

 

is a signal on the phone line. A

 

 

 

fax test report is printed

 

 

 

indicating the results.

 

 

 

 

 

Print T.30 Trace

Now

Prints or schedules a report that

 

 

Never*

is used to troubleshoot fax

 

 

transmission issues.

 

 

If Error

 

 

 

At End of Call

 

 

 

 

 

 

Error Correction

On*

The error correction mode

 

 

Off

allows the sending device to

 

 

re-transmit data if it detects an

 

 

 

error signal.

 

 

 

 

 

Fax Service Log

 

The fax service log prints out

 

 

 

the last 40 entries in the fax

 

 

 

log.

Cleaning Page

USB Speed

High*

 

Full

Cleans the product when specks or other marks appear on printed output. The cleaning process removes dust and excess toner from the paper path.

When selected, the product prompts you to load plain Letter or A4 paper in Tray 1. Touch the OK button to begin the cleaning process. Wait until the process completes. Discard the page that prints.

Sets the USB speed for the USB connection to the computer. For the product to actually operate at high speed, it must have high speed enabled and be connected to an EHCI host controller that is also operating at high speed. This menu item also does not reflect the current operating speed of the product.

142 Chapter 6 Solve problems

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Contents Software Technical Reference Page HP LaserJet Pro CM1410 Color MFP Series Copyright and license Trademark CreditsTable of contents Install Windows printing-system components Enww 100 Solve problems 119 Macintosh software and utilities 111PCL5 Enww Enww Enww Enww Engineering Details 237 Overview of the PRINTING-SYSTEM Components Index 253List of tables Xvi List of figures Xviii Document and product basics Purpose and scope Documentation availability and localization 1Documentation availabilityUser documentation HP LaserJet Pro CM1410 Color MFP Series User GuideAdministrator documentation HP LaserJet Pro CM1410 Color MFP Series Install NotesHelp and Learn Center HP Jetdirect Guide HP Driver Configuration Utility User GuideClick HP Driver Configuration User Utility Guide Click HP Jetdirect GuideIn-box printing-system software CD Software availability and localizationPrinting-system software on the Web Click Product SupportEnww CD versions and language support 2Software CD supported languagesSkww Driver languages 3Supported printer driver languagesComponent Language list Installer languages 4Installer component languagesDocumentation languages 5Documentation languagesEnww Windows software description Introduction1Software components for Windows Windows printing-system softwareWindows printing-system software Component DescriptionHP PS printer driver, use the Microsoft Add Printer wizard HP Color LaserJet print drivers Print-driver version numbers for Windows operating systemsClick Properties Enterprise AutoConfiguration Driver configuration for WindowsDriver autoconfiguration Connection type Add Printer Wizard install Common installerEAC availability in Microsoft Windows and Microsoft Share Update Now Click Properties Click Device SettingsEAC availability in Novell Netware environments HP Driver Configuration Automatic Configuration drop-down menu, select Update NowEnww Continuous export Lockable features5Operating systems that support HP Driver Preconfiguration Driver Windows Mac OS X Linux Server Vista Later 2003 2008HP Driver Diagnostic Printer Check Tool HP Customer Participation Program 1Welcome to the HP Product Survey Program screenScan software Scan methodsHP Scan software Save as Jpeg Mail as Jpeg Everyday Scan3Scan Setup Options dialog box 6Examples of supported e-mail programs Scan settingsMail Program Name Windows OS7Available scan settings Scan driversOption WIA driver HP LaserJet Fax Setup Utility HP LaserJet Send Fax software Fax pages scanned from the product document feeder Fax to multiple recipientsCreate a cover Fax without first printing and scanning the documentFont support Default fonts8Default fonts Basic fontsCGOR65W.TTF BOKR76W.TTF 9Additional PS emulation fonts Enww Enww HP Driver Deployment Utility Install and run the HP DDU Install the HP DDU Run the HP DDUUse the HP DDU 6Package Source 7Network Settings Set this printer as default Package TargetCreate Package Select the Silently preload the driver install type From Package Target sectionFrom Network Settings dialog From Create Package sectionFrom Package Source section Get an error when I try to open the Network Settings dialog Create Package button is not enabledHow do I exit the HP DDU? How do I uninstall HP DDU? Install Windows printing-system components Install overview Software installation types for WindowsInstallation options General Windows installation instructions General Windows installation for direct connectionsEnww General Windows installation for network connections Network setupEnww Enww Modify a pre-existing installation Introduction Access print drivers Printing Preferences driver tabsClick Printing Preferences Properties driver tabs Incompatible Print Settings messages Help systemWhats this? Help 1An Incompatible Print Settings message Advanced tab features Paper/OutputCopy Count Image Color Management settings True Type Font settingsGraphic Image Color ManagementDocument Options Advanced Printing FeaturesPrinter Features Print OptimizationsAlternative Letterhead Mode Layout OptionsRaster Compression Paper/Quality tab features Paper OptionsPaper sizes Custom Paper SizeName Units Paper sourcePaper size Custom width and height control limitsPaper type Manual Feed in TraySpecial pages Following are the Print pages on different paper options CoversPrint pages on different paper Insert blank or preprinted pagesFollowing are the Insert blank or preprinted pages options Document preview imagePrint Quality Chapter separator pagesPrint Quality drop-down menu Effects tab features Effects tabActual Size Actual Size default Print Document On Scale to FitResizing Options Print Document OnWatermarks None Username ConfidentialCurrent watermarks DraftFont Attributes Watermark MessageMessage Angle NameSize Default watermark settingsFont Attribute settings for new and preset watermarks Style1Font Attribute settings for new and preset watermarks Finishing tab features Finishing tabPrint on Both Sides Labels Color Laser TransparencyPrint on both sides manually Select the Print on Both Sides Manually check box Flip Pages Up 2Page orientationBook and Booklet Printing Booklet LayoutLeft Binding Right Binding Print a bookletOrder Pages per SheetPrint Page Borders Printing Shortcuts Paper/Quality EffectsOrientation Finishing ColorColor tab features Color tabManual Color OptionsAutomatic Manual optionNeutral Grays Default sRGBColor Themes Photo sRGBVivid sRGB NoneServices tab features Services tabInternet Services Device servicesDevice Settings tab features Form to Tray AssignmentConfiguring the trays Font Substitution TableExternal Fonts Click Properties Click the Device Settings tab Installable OptionsInstalling external fonts Removing external fontsAutomatic Configuration Allow Manual DuplexingJob Separator Printing Shortcuts tab features 10Printing Shortcuts tabPaper source Paper sizes Paper type Print on both sides Use defined printing shortcutsGeneral Everyday Printing Paper sourceUnspecified default Plain HP LaserJet 90g Paper sizesPaper type Enww Envelopes Factory DefaultsEco-print Two-sided Printing Cardstock HeavyCreate a custom printing shortcut Snapshot PhotosLabels Glossy/PresentationEnww About tab features 11 About tabEnww Macintosh software and utilities Macintosh printing-system software Supported operating systems for MacintoshMacintosh system requirements Hardware requirementsHP USB EWS Gateway Priority for print settings for MacintoshHP LaserJet Pro CM1410 Color MFP Series PDE HP LaserJet UtilityAvailability Change printer-driver settings for MacintoshSoftware for Macintosh computers HP LaserJet UtilityPrinting-system software on the Web Macintosh diskGeneral installation for Macintosh operating systems Macintosh install and uninstall instructionsInstall the Macintosh printing-system software Setup instructionsSetting up a printer with Mac OS X v10.5 Troubleshooting the product setupOpen Finder Solve problems Check the environment where the product is installed Problem-solving checklistCheck that the product power is on Check the control panel for error messagesTest the fax sending functionality Test print functionalityTest copy functionality Test the fax receiving functionalityPower-on checks Troubleshooting processPower subsystem Test the walk-up USB printing functionalityLED diagnostics Tools for troubleshootingComponent diagnostics Network LEDsTest the control-panel display Control-panel diagnosticsEngine Diagnostics Test the control-panel buttonsUse the HP ToolboxFX software View the HP ToolboxFXStatus Fax Fax ReceiveFax phone book Enww Fax receive log HelpFax send log Block FaxesSystem Settings Device InformationPrint Quality Paper SetupSelect Wait for paper to be loaded Print DensityPrint Settings Network SettingsConfiguration Internal print-quality test pagesControl panel menus Print-quality troubleshooting toolsSetup Menu Calibrate the product to align the colorsReports menu Menu item DescriptionQuick Forms menu Menu item Sub-menu item DescriptionFax Setup menu Menu item Sub-menu item DescriptionDistinctive Ring All Rings Detect Dial Tone System Setup menu PowerSave Time Sleep Delay Off When you choose to replace the very low print Service menu Run Fax TestMenu item Sub-menu item Less Paper Curl OffNetwork Setup menu Models only Network Wi-Fi Protected SetupFunction specific menus Copy MenuFax Menu Multi-Page Copy OffFax Error Report On Every Error On Send Error Fax Resolution Standard Fine Opens the Fax Setup menu Scan MenuOn the USB flash drive USB Flash Drive JPGInterpret control-panel messages Control panel message typesControl panel messages 50.3 50.150.2 50.4Black in wrong position Error Turn off then on DescriptionBlack Cartridge Low Black Very LowEnww Cyan Cartridge Low Canceled scan. Clear documentCommunication error Cyan in wrong positionDevice is busy. Try again later Device error, press OKCyan Very Low Document feeder jam. Clear and reloadFax is busy. Canceled send Engine Communication ErrorEngine error. Press OK to continue Document feeder mispick. ReloadFax receive error Fax is busy. Redial pendingFax storage is full. Canceling the fax send Fax Send errorFax storage is full. Canceling the fax receive Fit to Page on flatbed onlyInvalid entry Install color cartridgeInvalid driver Press OK Jam in area, Open door and clear jamLoad Tray 1 Type SIZE, Press OK to use available media Load Tray 1, Plain Size / Cleaning mode, OK to startLoad paper Magenta Cartridge LowMemory is low. Try again later Manual Duplex Load Tray 1, Press OKManual feed Size TYPE, Press OK to use available media Memory is low. Press OKRecommended action Memory low Only 1 copy made. Press OK to continueMisprint, Press OK Description No dial toneNo fax answer. Canceled send No fax answer. Redial pendingNo fax detected Print failure, press OK. If error repeats, turn off then on Scanner error #, Turn off then onReplace color Used color installed, to accept press OK Scanning error Cannot connectSettings cleared Scanner reserved for PC scanYellow in wrong position Yellow Very LowEvent-log messages Event-log messagesEvent code Description 1Event-log messages Menu map Product picks up multiple sheets of paper Paper feeds incorrectly or becomes jammedProduct does not pick up paper Prevent paper jamsClear jams Jam locationsClear jams from the document feeder Enww Clear jams from the input tray Enww Enww Clear jams from the output bin Change the paper type setting for Mac Use the correct paper type setting in the printer driverChange the paper type setting for Windows Improve print qualityChange the color options Adjust color settings in the printer driverChange the color theme for a print job Click Properties or PreferencesEnww Use paper that meets HP specifications Print a cleaningType of print cartridge Steps to resolve the problem Calibrate the product to align the colorsCheck the print cartridges Print the Supplies Status Interpret the Print Quality Section Print-cartridgeInspect the print cartridge for damage Repetitive image defects 2Repetitive image defectsDistance between Component Identical defects Use the printer driver that best meets your printing needs HP PCL 6 driverHP UPD PS driver Improve print quality for copies Clean the paper path Clean the productClean the exterior Clean the scanner glass strip and platenClean the document feeder pickup rollers and separation pad Clean the touch screen Product does not print or it prints slowly Product does not printProduct prints slowly Solve walk-up USB printing problems File does not print from the USB storage accessorySolve network problems Solve connectivity problemsSolve direct-connect problems Computer is using the incorrect IP address for the productComputer or workstation might be set up incorrectly Computer is unable to communicate with the productSolve wireless network problems Wireless connectivity checklistSolve wireless network problems Cannot connect more computers to the wireless product Wireless product loses communication when connected to aNetwork does not appear in the wireless networks list Wireless network is not functioning Open the secondary service menu Service mode functionsSecondary service menu Secondary service menu structureProduct resets Restore the factory-set defaultsSolve fax problems Fax troubleshooting checklistNvram initialization Solve fax problems Error code Description Solution View and interpret fax error codesFax receive error codes Troubleshoot fax codes and trace reports4Fax receive error codes Product is the desired mode of operation Enww Fax send error codes 5Fax send error codes Error code DescriptionSend from another product Mode Problem persists reinitialize permanent storage 392 396-409 An error occurred during a V.34 transmission Fax logs and reports Fax trace reportPrint all fax reports Touch the Print All fax Reports button Set the fax-error-correction mode Change error correction and fax speedSet the fax error report Print individual fax reportsCommunication error. message appears Solve problems sending faxesAn error message displays on the control panel Change the fax speedOpen the Advanced Setup menu Fax is busy. message appearsNo fax answer. message appears Document feeder paper jamScanner error Fax storage is full. message appearsFaxes can be received, but not sent Unable to use fax functions from the control panelUnable to use speed dials Unable to use group dialsEnww Fax has a dedicated phone line Solve problems receiving faxesFax does not respond An answering machine is connected to the productAnswer Mode setting is set to the Manual setting Telephone handset is connected to the productVoice mail is available on the fax line Product is connected to a DSL phone service Product uses a fax over IP or VoIP phone serviceNo fax detected. message appears Communication error. message appears Private Receive feature is on Fax is received but does not printCannot send or receive a fax on a PBX line Sender receives a busy signalNo dial tone Handset is connected to the productSolve general fax problems Faxes are sending slowlyFax quality is poor Fax cuts off or prints on two pagesProduct updates Enww Engineering Details Print-ready file printing by using FTP through a browser Select the Enable folder view for FTP sitesPrinting print-ready documents Windows operating systems Print-ready printing by using a local Windows port Macintosh operating systemsPrint-ready file printing by using the LPR command Print-ready file printing in a Windows networkPrint-ready file printing in Unix systems Enww Paper and print media Source commands2Media-source commands Media sources and destinations3Media-type commands Parameter settings fax data-store parametersMedia-type commands Media typesInstallation notes IntroductionDrivers Software ApplicationsUninstaller HP ToolboxFXHP Help and Learn Center Click Printer Properties Windows XP, Windows Server 2003, or Windows ServerWindows Vista and Windows Click Add a printerPrinter driver only Add Printer Windows Vista and Windows Enter the IP Address or Host NameGeneral Upgrading WindowsWarranty LicenseCopyright Enww Symbols/Numerics 2ndary service menu IndexEWS Nvram USB Direct in Unix 241 Tab 103 Raster Compression feature WIA Twain Enww Page Hewlett-Packard Development Company, L.P
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CM1415fn Color, CM1415fnw Color specifications

The HP 100 Color MFP M175a, HP 200 Color MFP M276nw, HP TopShot M275 MFP, and HP CM1415fn Color printers are designed to meet the needs of small to medium-sized businesses, providing reliable and efficient printing solutions.

The HP 100 Color MFP M175a features print, copy, scan, and fax functions in a compact design. It utilizes HP ColorSphere toner, known for producing vibrant colors and sharp text. With a print speed of up to 17 pages per minute for black and white and up to 4 pages per minute for color, it’s efficient for everyday tasks. The M175a also includes an 8.5-inch LCD display for easy navigation and a flatbed scanner for versatile document handling.

Moving on to the HP 200 Color MFP M276nw, this model enhances productivity with its wireless capabilities and mobile printing options. It supports HP ePrint and Apple AirPrint, allowing users to print directly from smartphones and tablets. The M276nw offers a faster print speed of up to 21 pages per minute for black and white and 20 pages per minute for color. Its automatic document feeder (ADF) can handle up to 50 sheets, streamlining multi-page copy and scan jobs.

The HP TopShot M275 MFP takes a unique approach with its innovative “TopShot” technology. It features a 3D capture mode that allows users to scan objects in three dimensions and capture images from multiple angles, making it ideal for creative projects and presentations. This model also includes a high-resolution scanner and a print speed similar to the M175a, ensuring quality and efficiency.

Lastly, the HP CM1415fn Color printer is versatile, offering print, copy, scan, and fax functions. It features a durable design, capable of handling various media sizes and types. With fast print speeds of up to 14 pages per minute for black and white and 4 pages per minute for color, it is well-suited for busy office environments. Its intuitive control panel simplifies operation, while HP Smart Install technology ensures hassle-free setup.

All these models are equipped with robust security features, energy-saving options, and reliable performance, making them ideal choices for businesses seeking cost-effective and high-quality printing solutions.