HP F335, F375, F370, F325, F340 Print cartridge troubleshooting, To troubleshoot print cartridges

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3.Close the print cartridge door.

4.Press Start Copy Black to continue the current job.

Print cartridge troubleshooting

If you are experiencing problems with printing, you might have a problem with one of the print cartridges.

To troubleshoot print cartridges

1.Remove the black print cartridge from the slot on the right. Do not touch the ink nozzles or the copper-colored contacts. Check for possible damage to the copper- colored contacts or ink nozzles.

Make sure the plastic tape has been removed. If it is still covering the ink nozzles, gently remove the plastic tape by using the pink pull tab.

2.Reinsert the print cartridge by sliding it forward into the slot. Then push the print cartridge forward until it clicks into the socket.

3.Repeat steps 1 and 2 for the tri-color print cartridge on the left side.

4.If the problem persists, print a self-test report to determine if there is a problem with the print cartridges.

This report provides useful information about your print cartridges, including status information.

5.If the self-test report shows a problem, clean the print cartridges.

6.If the problem persists, clean the copper-colored contacts of the print cartridges.

7.If you are still experiencing problems with printing, determine which print cartridge is experiencing the problem and replace it.

For more information, see:

●Replace the print cartridges

●Print a self-test report

●Clean the print cartridges

●Clean the print cartridge contacts

Troubleshooting

User Guide

47

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Contents HP Deskjet F300 All-in-One series User Guide Safety information Contents Index Label Description HP All-in-One overviewHP All-in-One at a glance Control panel buttons Label Icon Name and DescriptionStatus light overview Light status What it means HP Photosmart Software Help Windows Find more informationSources of information HP Photosmart Mac Help Mac ReadmeConnection information Connect using a USB cableSupported software Setup instructions features Supported connection typesTo enable printer sharing on a Windows computer To enable printer sharing on a MacChoose papers for printing and copying Load originals and load paperLoad originals To load an original on the glassPapers to avoid Additional papers to avoid when copyingRecommended papers for printing and copying Papers to avoid for all print and copy jobsTo load full-size paper Load paperLoad full-size paper Load 10 x 15 cm 4 x 6 inch photo paper Load envelopes To load envelopesHP Inkjet labels for printing only Load other types of paperHP Iron-On Transfers for printing only Avoid paper jams Load originals and load paper To print from a software application Windows Print from your computerPrint from a software application To print from a software application MacStop a print job To stop a print job from the HP All-in-OneSet the copy paper type Use the copy featuresMake a copy Make multiple copies of the same originalStop copying To stop copyingTo scan to a computer Use the scan featuresScan an image Stop scanning To stop scanningClean the glass Clean the HP All-in-OneClean the exterior To clean the glassPrint a self-test report Clean the lid backingTo clean the lid backing To print a self-test reportWork with print cartridges Handle the print cartridgesReplace the print cartridges To replace the print cartridgesMaintain the HP All-in-One Align the print cartridges Clean the print cartridges To align newly installed print cartridgesTo clean the print cartridge contacts Clean the print cartridge contactsClick Clean in the Configuration Settings Panel Copper-colored contacts Ink nozzles do not clean Maintain the HP All-in-One Order supplies Order paper, or other media Order print cartridgesOrder other supplies Country/region Number for orderingAdditional troubleshooting topics in this User Guide Troubleshooting informationTroubleshooting common setup issues View the Readme fileSolution Setup troubleshootingHardware setup troubleshooting HP All-in-One will not turn onHP All-in-One does not print Troubleshooting To start the installation from a Mac Software installation troubleshootingTo start the installation from a Windows computer Minimum system checks screen appears Windows Red X appears on the USB connect promptRegistration screen does not appear Windows Received a message that an unknown error has occurredUninstall and reinstall the software To uninstall from a Windows computer, method Select Reinstall Operational troubleshootingPaper troubleshooting To uninstall from a MacTo clear a paper jam from the front door Clear paper jamsTo clear a paper jam from the rear door Print cartridge troubleshooting To troubleshoot print cartridgesTroubleshooting Warranty upgrades HP warranty and supportWarranty Warranty information HP product Duration of limited warrantyBefore you call HP customer support Access your serial number and service IDGet support and other information from the Internet Call in North America during warranty Call elsewhere in the world800-225-528 Prepare the HP All-in-One for shipment Pack the HP All-in-OneHP warranty and support HP warranty and support System requirements Paper specificationsTechnical information Paper tray capacitiesType Size Print specifications Print margin specificationsPhysical specifications Copy specificationsScan specifications Power specificationsEnvironmental product stewardship program Regulatory model identification number Regulatory noticesHP inkjet supplies recycling program FCC statementDeclaration of conformity European Economic Area HP Deskjet F300 All-in-One series declaration of conformity Symbols/Numerics IndexWeee

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