HP F325, F375, F370, F335, F340, F380 Prepare the HP All-in-One for shipment, Pack the HP All-in-One

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HP warranty and support

Chapter 11

Prepare the HP All-in-One for shipment

If after contacting HP Customer Support or returning to the point of purchase you are requested to send the HP All-in-One in for service, make sure you remove and keep the following items before returning your device:

●The print cartridges

●The power cord, USB cable, and any other cable connected to the HP All-in-One

●Any paper loaded in the input tray

●Any originals loaded in the HP All-in-One

To remove print cartridges before shipment

1.Turn on the HP All-in-One and wait until the print carriage is idle and silent. If the HP All-in- One will not turn on, skip this step and go to step 2.

2.Open the print cartridge door.

3.Remove the print cartridges from their slots.

Note If the HP All-in-One does not turn on, you can unplug the power cord and then manually slide the print carriage to the center to remove the print cartridges.

4.Place the print cartridges in an airtight plastic container so they will not dry out, and put them aside. Do not send them with the HP All-in-One unless the HP customer support call agent instructs you to.

5.Close the print cartridge door and wait a few minutes for the print carriage to move back to its home position (on the left side).

Note Make sure the scanner is idle and has returned to its parked position before turning off the HP All-in-One.

6.Press the On button to turn off the HP All-in-One.

Pack the HP All-in-One

Complete the following steps once you have removed the print cartridges, turned off the HP All- in-One, and unplugged it.

To pack the HP All-in-One

1.If available, pack the HP All-in-One for shipment by using the original packing materials or the packaging materials that came with your exchange device.

54	HP Deskjet F300 All-in-One series

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Contents HP Deskjet F300 All-in-One series User Guide Safety information Contents Index HP All-in-One overview HP All-in-One at a glanceLabel Description Label Icon Name and Description Control panel buttonsStatus light overview Light status What it means Find more information Sources of informationHP Photosmart Software Help Windows Readme HP Photosmart Mac Help MacSupported software Setup instructions features Connect using a USB cableConnection information Supported connection typesTo enable printer sharing on a Mac To enable printer sharing on a Windows computerLoad originals Load originals and load paperChoose papers for printing and copying To load an original on the glassRecommended papers for printing and copying Additional papers to avoid when copyingPapers to avoid Papers to avoid for all print and copy jobsLoad paper Load full-size paperTo load full-size paper Load 10 x 15 cm 4 x 6 inch photo paper To load envelopes Load envelopesLoad other types of paper HP Iron-On Transfers for printing onlyHP Inkjet labels for printing only Avoid paper jams Load originals and load paper Print from a software application Print from your computerTo print from a software application Windows To print from a software application MacTo stop a print job from the HP All-in-One Stop a print jobMake a copy Use the copy featuresSet the copy paper type Make multiple copies of the same originalTo stop copying Stop copyingUse the scan features Scan an imageTo scan to a computer To stop scanning Stop scanningClean the exterior Clean the HP All-in-OneClean the glass To clean the glassTo clean the lid backing Clean the lid backingPrint a self-test report To print a self-test reportHandle the print cartridges Work with print cartridgesTo replace the print cartridges Replace the print cartridgesMaintain the HP All-in-One Align the print cartridges To align newly installed print cartridges Clean the print cartridgesClean the print cartridge contacts Click Clean in the Configuration Settings PanelTo clean the print cartridge contacts Copper-colored contacts Ink nozzles do not clean Maintain the HP All-in-One Order paper, or other media Order print cartridges Order suppliesCountry/region Number for ordering Order other suppliesTroubleshooting common setup issues Troubleshooting informationAdditional troubleshooting topics in this User Guide View the Readme fileHardware setup troubleshooting Setup troubleshootingSolution HP All-in-One will not turn onHP All-in-One does not print Troubleshooting Software installation troubleshooting To start the installation from a Windows computerTo start the installation from a Mac Red X appears on the USB connect prompt Minimum system checks screen appears WindowsReceived a message that an unknown error has occurred Uninstall and reinstall the softwareRegistration screen does not appear Windows To uninstall from a Windows computer, method Paper troubleshooting Operational troubleshootingSelect Reinstall To uninstall from a MacClear paper jams To clear a paper jam from the rear doorTo clear a paper jam from the front door To troubleshoot print cartridges Print cartridge troubleshootingTroubleshooting HP warranty and support WarrantyWarranty upgrades HP product Duration of limited warranty Warranty informationAccess your serial number and service ID Get support and other information from the InternetBefore you call HP customer support Call elsewhere in the world Call in North America during warranty800-225-528 Pack the HP All-in-One Prepare the HP All-in-One for shipmentHP warranty and support HP warranty and support Technical information Paper specificationsSystem requirements Paper tray capacitiesType Size Print margin specifications Print specificationsScan specifications Copy specificationsPhysical specifications Power specificationsEnvironmental product stewardship program HP inkjet supplies recycling program Regulatory noticesRegulatory model identification number FCC statementDeclaration of conformity European Economic Area HP Deskjet F300 All-in-One series declaration of conformity Index Symbols/NumericsWeee

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