HP F380, F375, F370, F335, F325, F340 manual To uninstall from a Windows computer, method

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Troubleshooting

Chapter 10

To uninstall from a Windows computer, method 1

1.Disconnect the HP All-in-One from your computer. Do not connect the HP All-in- One to your computer until after you have reinstalled the software.

2.Press the On button to turn off the HP All-in-One.

3.On the Windows taskbar, click Start, Programs or All Programs, HP, Deskjet All-In-One F300 series, Uninstall.

4.Follow the onscreen instructions.

5.If you are asked whether you would like to remove shared files, click No.

Other programs that use these files might not work properly if the files are deleted.

6.Restart your computer.

Note It is important that you disconnect the HP All-in-One before restarting your computer. Do not connect the HP All-in-One to your computer until after you have reinstalled the software.

7.To reinstall the software, insert the HP All-in-One CD-ROM into your computer’s CD-ROM drive, and follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP All-in-One.

8.After the software is installed, connect the HP All-in-One to your computer.

9.Press the On button to turn the HP All-in-One on.

After connecting and turning on the HP All-in-One, you might have to wait several minutes for all of the Plug and Play events to complete.

10.Follow the onscreen instructions.

When the software installation is complete, the HP Digital Imaging Monitor icon appears in the Windows system tray.

To verify that the software is properly installed, double-click the HP Solution Center icon on the desktop. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed.

To uninstall from a Windows computer, method 2

Note Use this method if Uninstall is not available in the Windows Start menu.

1.On the Windows taskbar, click Start, Settings, Control Panel.

2.Double-clickAdd/Remove Programs.

3.Select HP PSC & Officejet 6.0, and then click Change/Remove. Follow the onscreen instructions.

4.Disconnect the HP All-in-One from your computer.

5.Restart your computer.

Note It is important that you disconnect the HP All-in-One before restarting your computer. Do not connect the HP All-in-One to your computer until after you have reinstalled the software.

6.Insert the HP All-in-One CD-ROM into your computer’s CD-ROM drive and then start the Setup program.

7.Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP All-in-One.

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HP Deskjet F300 All-in-One series

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Contents HP Deskjet F300 All-in-One series User Guide Safety information Contents Index Label Description HP All-in-One overviewHP All-in-One at a glance Label Icon Name and Description Control panel buttonsStatus light overview Light status What it means HP Photosmart Software Help Windows Find more informationSources of information Readme HP Photosmart Mac Help MacSupported connection types Connect using a USB cableSupported software Setup instructions features Connection informationTo enable printer sharing on a Mac To enable printer sharing on a Windows computerTo load an original on the glass Load originals and load paperLoad originals Choose papers for printing and copyingPapers to avoid for all print and copy jobs Additional papers to avoid when copyingRecommended papers for printing and copying Papers to avoidTo load full-size paper Load paperLoad full-size paper Load 10 x 15 cm 4 x 6 inch photo paper To load envelopes Load envelopesHP Inkjet labels for printing only Load other types of paperHP Iron-On Transfers for printing only Avoid paper jams Load originals and load paper To print from a software application Mac Print from your computerPrint from a software application To print from a software application WindowsTo stop a print job from the HP All-in-One Stop a print jobMake multiple copies of the same original Use the copy featuresMake a copy Set the copy paper typeTo stop copying Stop copyingTo scan to a computer Use the scan featuresScan an image To stop scanning Stop scanningTo clean the glass Clean the HP All-in-OneClean the exterior Clean the glassTo print a self-test report Clean the lid backingTo clean the lid backing Print a self-test reportHandle the print cartridges Work with print cartridgesTo replace the print cartridges Replace the print cartridgesMaintain the HP All-in-One Align the print cartridges To align newly installed print cartridges Clean the print cartridgesTo clean the print cartridge contacts Clean the print cartridge contactsClick Clean in the Configuration Settings Panel Copper-colored contacts Ink nozzles do not clean Maintain the HP All-in-One Order paper, or other media Order print cartridges Order suppliesCountry/region Number for ordering Order other suppliesView the Readme file Troubleshooting informationTroubleshooting common setup issues Additional troubleshooting topics in this User GuideHP All-in-One will not turn on Setup troubleshootingHardware setup troubleshooting SolutionHP All-in-One does not print Troubleshooting To start the installation from a Mac Software installation troubleshooting To start the installation from a Windows computer Red X appears on the USB connect prompt Minimum system checks screen appears WindowsRegistration screen does not appear Windows Received a message that an unknown error has occurredUninstall and reinstall the software To uninstall from a Windows computer, method To uninstall from a Mac Operational troubleshootingPaper troubleshooting Select ReinstallTo clear a paper jam from the front door Clear paper jamsTo clear a paper jam from the rear door To troubleshoot print cartridges Print cartridge troubleshootingTroubleshooting Warranty upgrades HP warranty and supportWarranty HP product Duration of limited warranty Warranty informationBefore you call HP customer support Access your serial number and service IDGet support and other information from the Internet Call elsewhere in the world Call in North America during warranty800-225-528 Pack the HP All-in-One Prepare the HP All-in-One for shipmentHP warranty and support HP warranty and support Paper tray capacities Paper specificationsTechnical information System requirementsType Size Print margin specifications Print specificationsPower specifications Copy specificationsScan specifications Physical specificationsEnvironmental product stewardship program FCC statement Regulatory noticesHP inkjet supplies recycling program Regulatory model identification numberDeclaration of conformity European Economic Area HP Deskjet F300 All-in-One series declaration of conformity Index Symbols/NumericsWeee
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