HP F340, F375, F370, F335, F325, F380 manual HP warranty and support, Warranty upgrades

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11 HP warranty and support

This chapter provides warranty information as well as how to get support from the Internet, access your serial number and service ID, contact HP customer support, and prepare the HP All- in-One for shipment.

If you are unable to find the answer you need in the printed or onscreen documentation supplied with your product, you can contact one of the HP support services listed in the following section. Some support services are available only in the U.S. and Canada, while others are available in many countries/regions worldwide. If a support service number is not listed for your country/ region, contact your nearest authorized HP dealer for help.

Warranty

To obtain HP repair service, you must first contact an HP service office or an HP Customer Support Center for basic troubleshooting. See Before you call HP customer support for steps to take before calling Customer Support.

Warranty upgrades

Depending on your country/region, HP might offer (for an additional fee) a warranty upgrade option that extends or enhances your standard product warranty. Available options might include priority phone support, return service, or next business day exchange. Typically, service coverage begins on product purchase date and must be purchased within a limited time of product purchase.

For more information, see:

●In the U.S., dial 1-866-234-1377 to speak to an HP advisor.

●Outside the U.S., please call your local HP Customer Support office. See Call elsewhere in the world for a list of international Customer Support numbers.

●Go to the HP website at www.hp.com/support. If prompted, choose your country/region, and then find warranty information.

HP warranty and support

User Guide

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Contents HP Deskjet F300 All-in-One series User Guide Safety information Contents Index HP All-in-One at a glance HP All-in-One overviewLabel Description Control panel buttons Label Icon Name and DescriptionStatus light overview Light status What it means Sources of information Find more informationHP Photosmart Software Help Windows HP Photosmart Mac Help Mac ReadmeConnect using a USB cable Supported software Setup instructions featuresConnection information Supported connection typesTo enable printer sharing on a Windows computer To enable printer sharing on a MacLoad originals and load paper Load originalsChoose papers for printing and copying To load an original on the glassAdditional papers to avoid when copying Recommended papers for printing and copyingPapers to avoid Papers to avoid for all print and copy jobsLoad full-size paper Load paperTo load full-size paper Load 10 x 15 cm 4 x 6 inch photo paper Load envelopes To load envelopesHP Iron-On Transfers for printing only Load other types of paperHP Inkjet labels for printing only Avoid paper jams Load originals and load paper Print from your computer Print from a software applicationTo print from a software application Windows To print from a software application MacStop a print job To stop a print job from the HP All-in-OneUse the copy features Make a copySet the copy paper type Make multiple copies of the same originalStop copying To stop copyingScan an image Use the scan featuresTo scan to a computer Stop scanning To stop scanningClean the HP All-in-One Clean the exteriorClean the glass To clean the glassClean the lid backing To clean the lid backingPrint a self-test report To print a self-test reportWork with print cartridges Handle the print cartridgesReplace the print cartridges To replace the print cartridgesMaintain the HP All-in-One Align the print cartridges Clean the print cartridges To align newly installed print cartridgesClick Clean in the Configuration Settings Panel Clean the print cartridge contactsTo clean the print cartridge contacts Copper-colored contacts Ink nozzles do not clean Maintain the HP All-in-One Order supplies Order paper, or other media Order print cartridgesOrder other supplies Country/region Number for orderingTroubleshooting information Troubleshooting common setup issuesAdditional troubleshooting topics in this User Guide View the Readme fileSetup troubleshooting Hardware setup troubleshootingSolution HP All-in-One will not turn onHP All-in-One does not print Troubleshooting To start the installation from a Windows computer Software installation troubleshootingTo start the installation from a Mac Minimum system checks screen appears Windows Red X appears on the USB connect promptUninstall and reinstall the software Received a message that an unknown error has occurredRegistration screen does not appear Windows To uninstall from a Windows computer, method Operational troubleshooting Paper troubleshootingSelect Reinstall To uninstall from a MacTo clear a paper jam from the rear door Clear paper jamsTo clear a paper jam from the front door Print cartridge troubleshooting To troubleshoot print cartridgesTroubleshooting Warranty HP warranty and supportWarranty upgrades Warranty information HP product Duration of limited warrantyGet support and other information from the Internet Access your serial number and service IDBefore you call HP customer support Call in North America during warranty Call elsewhere in the world800-225-528 Prepare the HP All-in-One for shipment Pack the HP All-in-OneHP warranty and support HP warranty and support Paper specifications Technical informationSystem requirements Paper tray capacitiesType Size Print specifications Print margin specificationsCopy specifications Scan specificationsPhysical specifications Power specificationsEnvironmental product stewardship program Regulatory notices HP inkjet supplies recycling programRegulatory model identification number FCC statementDeclaration of conformity European Economic Area HP Deskjet F300 All-in-One series declaration of conformity Symbols/Numerics IndexWeee

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