HP F375 Get support and other information from the Internet, Before you call HP customer support

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Get support and other information from the Internet

To find support and warranty information, go to the HP website at www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

This website also offers technical support, drivers, supplies, ordering information and other options such as:

●Access online support pages.

●Send HP an e-mail message for answers to your questions.

●Connect with an HP technician by using online chat.

●Check for software updates.

Support options and availability vary by product, country/region, and language.

Before you call HP customer support

Software programs from other companies might be included with the HP All-in-One. If you experience problems with any of those programs, you will receive the best technical assistance by calling the experts at that company.

If you need to contact HP Customer Support, do the following before you call:

1.Make sure that:

a.The HP All-in-One is plugged in and turned on.

b.The specified print cartridges are installed correctly.

c.The recommended paper is properly loaded in the input tray.

2.Reset the HP All-in-One:

a.Turn off the HP All-in-One by pressing the On button.

b.Unplug the power cord from the back of the HP All-in-One.

c.Plug the power cord back into the HP All-in-One.

d.Turn on the HP All-in-One by pressing the On button.

3.To find support and warranty information, go to the HP website at www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

Check the HP website for updated information or troubleshooting tips for the HP All-in-One .

4.If you are still experiencing problems and need to speak with an HP Customer Support Representative, do the following:

a.Have the specific name of the HP All-in-One, as it appears on the control panel, available.

b.Print a self-test report.

c.Make a color copy to have available as a sample printout.

d.Be prepared to describe your problem in detail.

e.Have your serial number and service ID ready.

5.Call HP Customer Support. Be near the HP All-in-One when you call.

For more information, see:

●Print a self-test report

●Access your serial number and service ID

Access your serial number and service ID

You can access the serial number and service ID for the HP All-in-One by printing a self-test report.

Note If the HP All-in-One is not turning on, you can view the serial number by looking at the sticker on the rear side. The serial number is the 10-character code in the upper left corner of the sticker.

HP warranty and support

User Guide

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Contents HP Deskjet F300 All-in-One series User Guide Safety information Contents Index HP All-in-One overview HP All-in-One at a glanceLabel Description Control panel buttons Label Icon Name and DescriptionStatus light overview Light status What it means Find more information Sources of informationHP Photosmart Software Help Windows HP Photosmart Mac Help Mac ReadmeConnection information Connect using a USB cableSupported software Setup instructions features Supported connection typesTo enable printer sharing on a Windows computer To enable printer sharing on a MacChoose papers for printing and copying Load originals and load paperLoad originals To load an original on the glassPapers to avoid Additional papers to avoid when copyingRecommended papers for printing and copying Papers to avoid for all print and copy jobsLoad paper Load full-size paperTo load full-size paper Load 10 x 15 cm 4 x 6 inch photo paper Load envelopes To load envelopesLoad other types of paper HP Iron-On Transfers for printing onlyHP Inkjet labels for printing only Avoid paper jams Load originals and load paper To print from a software application Windows Print from your computerPrint from a software application To print from a software application MacStop a print job To stop a print job from the HP All-in-OneSet the copy paper type Use the copy featuresMake a copy Make multiple copies of the same originalStop copying To stop copyingUse the scan features Scan an imageTo scan to a computer Stop scanning To stop scanningClean the glass Clean the HP All-in-OneClean the exterior To clean the glassPrint a self-test report Clean the lid backingTo clean the lid backing To print a self-test reportWork with print cartridges Handle the print cartridgesReplace the print cartridges To replace the print cartridgesMaintain the HP All-in-One Align the print cartridges Clean the print cartridges To align newly installed print cartridgesClean the print cartridge contacts Click Clean in the Configuration Settings PanelTo clean the print cartridge contacts Copper-colored contacts Ink nozzles do not clean Maintain the HP All-in-One Order supplies Order paper, or other media Order print cartridgesOrder other supplies Country/region Number for orderingAdditional troubleshooting topics in this User Guide Troubleshooting informationTroubleshooting common setup issues View the Readme fileSolution Setup troubleshootingHardware setup troubleshooting HP All-in-One will not turn onHP All-in-One does not print Troubleshooting Software installation troubleshooting To start the installation from a Windows computerTo start the installation from a Mac Minimum system checks screen appears Windows Red X appears on the USB connect promptReceived a message that an unknown error has occurred Uninstall and reinstall the softwareRegistration screen does not appear Windows To uninstall from a Windows computer, method Select Reinstall Operational troubleshootingPaper troubleshooting To uninstall from a MacClear paper jams To clear a paper jam from the rear doorTo clear a paper jam from the front door Print cartridge troubleshooting To troubleshoot print cartridgesTroubleshooting HP warranty and support WarrantyWarranty upgrades Warranty information HP product Duration of limited warrantyAccess your serial number and service ID Get support and other information from the InternetBefore you call HP customer support Call in North America during warranty Call elsewhere in the world800-225-528 Prepare the HP All-in-One for shipment Pack the HP All-in-OneHP warranty and support HP warranty and support System requirements Paper specificationsTechnical information Paper tray capacitiesType Size Print specifications Print margin specificationsPhysical specifications Copy specificationsScan specifications Power specificationsEnvironmental product stewardship program Regulatory model identification number Regulatory noticesHP inkjet supplies recycling program FCC statementDeclaration of conformity European Economic Area HP Deskjet F300 All-in-One series declaration of conformity Symbols/Numerics IndexWeee
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