HP F375, F370, F335, F325, F340 Operational troubleshooting, Paper troubleshooting, Select Reinstall

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To uninstall from a Windows computer, method 3

Note Use this method if Uninstall is not available in the Windows Start menu.

1.Insert the HP All-in-One CD-ROM into your computer’s CD-ROM drive and then start the Setup program.

2.Select Uninstall and follow the onscreen directions.

3.Disconnect the HP All-in-One from your computer.

4.Restart your computer.

Note It is important that you disconnect the HP All-in-One before restarting your computer. Do not connect the HP All-in-One to your computer until after you have reinstalled the software.

5.Start the Setup program for the HP All-in-One again.

6.Select Reinstall.

7.Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP All-in-One.

To uninstall from a Mac

1.Disconnect the HP All-in-One from your Mac.

2.Double-click the Applications:Hewlett-Packard folder.

3.Double-click HP Uninstaller. Follow the onscreen instructions.

4.After the software is uninstalled, disconnect the HP All-in-One, and then restart your computer.

Note It is important that you disconnect the HP All-in-One before restarting your computer. Do not connect the HP All-in-One to your computer until after you have reinstalled the software.

5.To reinstall the software, insert the HP All-in-One CD-ROM into your computer’s CD-ROM drive.

6.On the desktop, open the CD-ROM and then double-click HP All-in-One Installer.

7.Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP All-in-One.

Operational troubleshooting

This section contains information on paper and print cartridge troubleshooting.

If you have Internet access, you can get help from the HP website at www.hp.com/ support. The website also provides answers to frequently asked questions.

Paper troubleshooting

To help avoid paper jams, only use paper types that are recommended for the HP All- in-One. For a list of recommended papers go to www.hp.com/support.

Do not load curled or wrinkled paper, or paper with bent or torn edges, into the input tray.

Troubleshooting

User Guide

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Contents HP Deskjet F300 All-in-One series User Guide Safety information Contents Index HP All-in-One overview HP All-in-One at a glanceLabel Description Control panel buttons Label Icon Name and DescriptionStatus light overview Light status What it means Find more information Sources of informationHP Photosmart Software Help Windows HP Photosmart Mac Help Mac ReadmeConnect using a USB cable Supported software Setup instructions featuresConnection information Supported connection typesTo enable printer sharing on a Windows computer To enable printer sharing on a MacLoad originals and load paper Load originalsChoose papers for printing and copying To load an original on the glassAdditional papers to avoid when copying Recommended papers for printing and copyingPapers to avoid Papers to avoid for all print and copy jobsLoad paper Load full-size paperTo load full-size paper Load 10 x 15 cm 4 x 6 inch photo paper Load envelopes To load envelopesLoad other types of paper HP Iron-On Transfers for printing onlyHP Inkjet labels for printing only Avoid paper jams Load originals and load paper Print from your computer Print from a software applicationTo print from a software application Windows To print from a software application MacStop a print job To stop a print job from the HP All-in-OneUse the copy features Make a copySet the copy paper type Make multiple copies of the same originalStop copying To stop copyingUse the scan features Scan an imageTo scan to a computer Stop scanning To stop scanningClean the HP All-in-One Clean the exteriorClean the glass To clean the glassClean the lid backing To clean the lid backingPrint a self-test report To print a self-test reportWork with print cartridges Handle the print cartridgesReplace the print cartridges To replace the print cartridgesMaintain the HP All-in-One Align the print cartridges Clean the print cartridges To align newly installed print cartridgesClean the print cartridge contacts Click Clean in the Configuration Settings PanelTo clean the print cartridge contacts Copper-colored contacts Ink nozzles do not clean Maintain the HP All-in-One Order supplies Order paper, or other media Order print cartridgesOrder other supplies Country/region Number for orderingTroubleshooting information Troubleshooting common setup issuesAdditional troubleshooting topics in this User Guide View the Readme fileSetup troubleshooting Hardware setup troubleshootingSolution HP All-in-One will not turn onHP All-in-One does not print Troubleshooting Software installation troubleshooting To start the installation from a Windows computerTo start the installation from a Mac Minimum system checks screen appears Windows Red X appears on the USB connect promptReceived a message that an unknown error has occurred Uninstall and reinstall the softwareRegistration screen does not appear Windows To uninstall from a Windows computer, method Operational troubleshooting Paper troubleshootingSelect Reinstall To uninstall from a MacClear paper jams To clear a paper jam from the rear doorTo clear a paper jam from the front door Print cartridge troubleshooting To troubleshoot print cartridgesTroubleshooting HP warranty and support WarrantyWarranty upgrades Warranty information HP product Duration of limited warrantyAccess your serial number and service ID Get support and other information from the InternetBefore you call HP customer support Call in North America during warranty Call elsewhere in the world800-225-528 Prepare the HP All-in-One for shipment Pack the HP All-in-OneHP warranty and support HP warranty and support Paper specifications Technical informationSystem requirements Paper tray capacitiesType Size Print specifications Print margin specificationsCopy specifications Scan specificationsPhysical specifications Power specificationsEnvironmental product stewardship program Regulatory notices HP inkjet supplies recycling programRegulatory model identification number FCC statementDeclaration of conformity European Economic Area HP Deskjet F300 All-in-One series declaration of conformity Symbols/Numerics IndexWeee

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