Troubleshooting Guide
SYMPTOM | POSSIBLE CAUSE | |
|
|
|
|
|
|
Lights will | 1. | Light switch is turned off. |
not come on. | 2. | Flood light is loose or burned out. |
| 3. | Fuse is blown or circuit breaker is |
|
| turned off. |
| 4. | Daylight turnoff is in effect. (Re- |
|
| check after dark). |
| 5. | Incorrect circuit wiring, if this is a |
|
| new installation. |
| 6. | |
|
| sired area. |
|
|
|
Lights come | 1. | Control may be installed in a |
on in day- |
| relatively dark location. |
light. | 2. | Control is in Test. (Set control |
|
| switch to an |
|
|
|
Lights come | 1. | Control may be sensing small |
on for no |
| animals or automobile traffic.(Re- |
apparent |
| aim sensor or use lens shield). |
reason. | 2. | Range is set too high. (Reduce |
|
| Range setting). |
|
|
|
SYMPTOM | POSSIBLE CAUSE | |
|
|
|
|
|
|
Lights stay | 1. | A lamp is positioned too close to |
on continu- |
| the sensor or pointed at objects that |
ously. |
| causes the sensor to trigger. (Aim |
|
| the lamp away from the sensor or |
|
| objects). |
| 2. | Control is pointed at a heat source |
|
| likeanairvent,dryervent,orbrightly- |
|
| |
|
| aim sensor or use lens shield). |
|
| |
Lights flash | 1. Heat or light from the lamps may be | |
on and off. |
| turning the Light Control on and off. |
|
| (Aim lamps away from the sensor. |
|
| Turn Boost off). |
| 2. | Reflected heat from other objects |
|
| are triggering the sensor. |
|
| sensor. Turn Boost off). |
| 3. | Control is warming up. (Flashing is |
|
| normal under these conditions.Wait |
|
| 1 minute for sensor to warm up). |
| 4. | Control is inTest.(Set control switch |
|
| to an |
|
|
|
Technical Service
Please call
before returning product to store.
If you experience a problem, follow this guide. You may also want to visit our Web site at: www.hzsupport.com. If the problem persists, call* for assistance at
HeathCo LLC
P.O. Box 90045, Bowling Green, KY
*If contacting Technical Service, please have the following information available: Model Number, Date of Purchase, and Place of Purchase.
No Service Parts Available for this Product
Please keep your dated sales receipt, it is required for all warranty requests.