troubleshooting and error code
Storing and repairing your microwave oven
Repairs should only be made by a qualified service technician.
If oven requires servicing, unplug the oven and contact the nearest Samsung Customer Service Center.
When calling, please have the following information ready:
•The model number and serial number (Can be found at rear of the oven.)
•Warranty details
•Clear description of the problem
If oven must be temporarily stored, choose a clean dry place as dust and dampness can cause damage.
Troubleshooting
If you have problems with your oven, try the solutions suggested below. They may save you the time and inconvenience of an unnecessary service call.
Food remains uncooked.
•Ensure timer has been set correctly and Start button pressed.
•Firmly close door.
•Make sure you have not blown a fuse or triggered a circuit breaker.
Food is either overcooked or undercooked.
•Make sure appropriate cook time was used.
•Make sure appropriate power level was used.
Sparking and cracking (arcing) occur inside the oven.
•Make sure you are using proper cookware without metal trimmings.
•Make sure no forks or other metal utensils have been left inside the oven.
•If using aluminum foil, make sure it is not too close to inside walls.
The oven causes interference with radios or televisions.
•Slight interference on televisions or radios may occur when the oven is operating. To minimize this effect, try to install oven away from televisions, radios and aerials.
Electronic interference causes DISPLAY to be reset.
•Disconnect the power plug and reconnect it. Reset the time.
Condensation appears inside the oven.
•This is a normal occurrence. Simply wipe away after cooking.
The fan continues to operate after the oven has been turned off.
•This is a normal occurrence. Cooling fan may continue to operate for up to three minutes after oven has been turned off.
50_ troubleshooting and error code