Heatiator ECO-WINS18 Troubleshooting Guide, Start Fire Problems Possible Cause Solution

4 Troubleshooting Guide

With proper installation, operation, and maintenance your woodstove will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist you or a qualified service person in the diagnosis of a problem and the corrective action to be taken.

Start Fire Problems	Possible Cause	Solution
Can not get fire started	Not enough kindling/paper or no	Use dry kindling, more paper. Arrange kindling &
Excessive smoke or spillage
Burns too slowly	kindling/paper	wood for air movement.
Not enough heat output
		Check for restricted termination cap
		Check for blockage of outside air kit (if installed).
		Check for flue blockage.
		Pre-warm flue before starting fire (refer to Building
	Not enough air for fire to ignite	a Fire Section).
		Check for adequate vent height (refer to Chimney
		Height Section).
		Open window below the appliance towards the
		wind.
	Wood condition is too wet, too	Use dry, seasoned wood (refer to Seasoned Wood
	large	Section).
	Bed of coals not established	Start with paper & kindling to establish bed of
	before adding wood	coals (refer to Building a Fire Section).
	Flue blockage such as birds’	Have chimney inspected for creosote and cleaned
	nests or leaves in termination	by a certified chimney sweep.
	cap
	Down draft or negative pressure	Do not use exhaust fans during start-up (refer to
	Competition with exhaust	Negative Pressure Section).
	devices
		Open window below the appliance towards the
		wind.
Fire burns too fast		Mix in hardwood.
	Extremely dry or soft wood	Mix in less seasoned wood after fire is established
		(refer to Wood Fuel Section).
		Check for correct vent height; too much vertical
	Overdrafting	height creates overdrafting.
		Check location of vent termination (refer to
		Chimney Termination Requirement Section).

20 Heatilator • ECO-WINS18 • 7065-132B • August 29 2011