Desa CSG3930PR, CSG3930NR installation manual Gas leak. See Warning statement

Page 26

26

TROUBLESHOOTING

TROUBLESHOOTING

Continued

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Remote does not function

1. Battery is not installed. Battery power

 

is low

1.Replace 9-volt batteries in receiver and hand-held remote

Heater produces a clicking/ticking noise just after burners are lit or shut off

1.Metal expanding while heating or con- tracting while cooling

1.This is common with most heaters. If noise is excessive, contact qualified ser- vice person

Heater produces unwanted odors

1.

Heater burning vapors from paint, hair

 

 

spray, glues, cleaners, chemicals, new

 

 

carpet, etc. (See IMPORTANT state-

 

 

ment above)

 

2.

Low fuel supply (propane/LP only)

 

3.

Gas leak. See Warning statement

 

 

at top of page

1.Open window to ventilate room. Stop us- ing odor causing products while heater is running

2.Refill supply tank (propane/LP only)

3.Locate and correct all leaks (see Check- ing Gas Connections, page 14)

Heater shuts off in use (ODS operates)

1.

Not enough fresh air is available

1.

Open window and/or door for ventilation

 

2.

Low line pressure

2.

Contact local natural or propane/LP gas

 

 

 

 

company

 

3.

ODS/pilot is partially clogged

3.

Clean ODS/pilot (see Cleaning and

 

 

 

 

Maintenance, page 23)

 

 

 

 

 

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

position

 

at top of page

 

ing Gas Connections, page 14)

 

2.

Control valve defective

2.

Replace control valve

 

 

 

 

 

Gas odor during combustion

1.

Foreign matter between control valve

 

 

and burner

 

2.

Gas leak. See Warning statement

 

 

at top of page

1.Take apart gas tubing and remove for- eign matter

2.Locate and correct all leaks (see Check- ing Gas Connections, page 14)

Log set cycles to pilot, but room tempera- ture drops to a lower than ideal level before log set comes back on (Thermostat-Con- trolled Models Only)

1.Thermostat sensing bulb needs to be repositioned

1.Reposition thermostat sensing bulb (see Instructions for Optional Positioning of Thermostat Sensing Bulb, page 27)

For..com

110021-01G

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Contents OWNER’S Operation and Installation Manual What to do if YOU Smell GASTable of Contents Safety InformationSafety Information Local Codes Optional Remote Control AccessoriesProduct Identification UnpackingProduct Features AIR for Combustion and VentilationDetermining FRESH-AIR Flow for Heater Location Determining if You Have a Confined or Unconfined SpaceVentilation Air From Outdoors Ventilation AIRVentilation Air From Inside Building Check GAS Type InstallationInstallation and Clearances for VENT-FREE Operation Minimum Noncombustible Material Clearances See Between 8Floor Clearances Determining Minimum Mantel Clearance When Using a HoodMantel Clearances Determining Minimum Mantel ClearanceInstallation Items Needed Installing Damper Clamp Accessory for Vented OperationInstalling Heater Base Assembly Remote-Ready Models OnlyConnecting to GAS Supply Attaching Base Assembly to Fireplace Floor 30 Model ShownExternal Regulator With Vent Pointing Down Checking GAS Connections Pressure Testing gas Supply Piping systemPressure Testing Heater Gas Connections Installing Logs Installing Log #4 Model CSG3924NR ShownInstalling Log #2 Right and Log #3 Left Model VRL30NR Shown Adding Lava Rock Attaching Grate to Base AssemblyOperating Heater Lighting InstructionsThermostat Control Operation Manual Lighting ProcedureTo Turn OFF GAS To Appliance Shutting Off HeaterREMOTE-READY Models For Your Safety Read Before Lighting Optional HAND-HELD Remote Operation Control Knobs and Ignitor Button Locations ShownSafety Features Manual ModeAuto Thermostatic Mode ON/OFF Series Models Ghrcb and CghrcbBurner Flame Patterns Inspecting BurnersPilot Flame Pattern Logs Cleaning MaintenanceCleaning Burner Injector Holders and Pilot AIR Inlet Holes Troubleshooting Observed Problem Possible Cause RemedyRefer to Air for Combustion and Venti Gas leak. See Warning statement Optional Positioning of Thermostat Sensing Bulb Important Do not crimp capillaryREMOTE-READY Models only SpecificationsWiring Diagram Illustrated Parts Breakdown Illustrated Parts Breakdown Parts List THERMOSTAT-CONTROLLED Models2325 1026 Natural Gas Models Only REMOTE-READY Models Accessories Owners Registration Form Postage Required Technical Service Replacement PartsService Hints Parts Under WarrantyNot a UPC
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