Desa CSG3930NR, CSG3930PR installation manual Owners Registration Form

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OWNER'S REGISTRATION FORM

In order to provide better customer service for this and future purchases, we recommend that you register your product with us. You can register online at www.desatech.com. If access to our website is not available to you, please complete this Owner’s Registration Form and mail to the address on the back of this owner’s manual. Please provide the following product information:

Brand:

 

 

 

(Comfort Glow, Vanguard, etc.)

 

 

 

Model:

 

 

 

(EFP33PR, VTGH33NR, etc.)

 

 

 

Date Purchased:

 

 

Note: Keep receipt for warranty verification.

 

 

 

Serial Number:

 

 

 

7 or 9 digit number located on product or identification tag.

First Name:

 

 

 

Last Name:

 

 

 

 

 

 

 

Address:

 

 

 

 

 

 

 

 

 

 

 

 

City:

 

 

 

State:

 

 

Zip:

 

 

Country:

 

 

Home Phone: (

)

-

 

 

 

 

 

 

 

 

 

E-Mail:

 

 

 

 

 

 

 

 

 

 

 

 

 

Please answer the following questions to register your product with DESA Heating Products:

1.Where will the product be used?

 

Living/Family Room

Office/Warehouse Utility Shed/Outbuilding

Garage Bedroom

Bathroom

Other

2.

If you bought this product yourself, did you plan to purchase this type of product before going into the store? Yes

No

3.

Who selected the product? Male

Female Both

 

 

 

4.

What is the population of your area?

Under 10,000

10,000 to 25,000

25,000 to 50,000 50,000 to 100,000

 

100,000 to 250,000

Over 250,000

 

 

 

 

5.

What is your primary source of heat?

Propane (LP Gas) Fuel Oil Wood Natural Gas

Electric

Other

6.

How was the product installed? Professional Installer

Self Other

 

 

 

7.Cost of product excluding sales tax? $___________________

8.Cost to install product? $____________________

9.

Type of store where product was purchased?

Hardware

Propane Dealer

Natural Gas/Utility Co.

Home Center/Builder’s Supply

 

Fireplace or Hearth Shop

Farm Store

Other

 

 

 

 

 

 

10.

What motivated you to buy this product? Sudden Cold Weather

Replace Older Model D.I.Y. Home Project

 

Emergency Back-Up Heat

Heater was on Sale

Energy Savings/High Efficiency Construction Project Other

11.

How did you learn about this product brand? Advertising

Relative or Friend

 

Store Display Other ________________________

12.

Level of Education of Purchaser: Some High School

Completed High School

Completed College

Completed Graduate School

13.

Age of Purchaser: Under 20 20 - 29

30 - 39

40 - 49

50 - 59

60 or Over

 

14.

Buyer’s total annual household income: Under $15,000

$15,000 to $19,999

$20,000 to $34,999

$35,000 to $49,999

 

$50,000 to $74,999 $75,000 to $99,999 $100,000 and Over

 

 

 

15.Store where product was purchased:

Name: ______________________________________

City: _______________________ State: __________

16.In choosing this product, how important were the following:

 

Not Important

Somewhat Important

Very Important

Availability

Price

Brand Name

Overall Quality

Heat Output

Made in USA

Warranty

Local Service

Value for Price

Prior Brand Experience

Controls Location

Thermostat, Remote, or Manual Operation

Ease of Operation

Special Features

Salesperson’s Recommendation

Friend/Relative’s Recommendation

Portability

Quiet Operation

Image 35
Contents What to do if YOU Smell GAS OWNER’S Operation and Installation ManualSafety Information Table of ContentsSafety Information Unpacking Optional Remote Control AccessoriesProduct Identification Local CodesAIR for Combustion and Ventilation Product FeaturesDetermining if You Have a Confined or Unconfined Space Determining FRESH-AIR Flow for Heater LocationVentilation Air From Outdoors Ventilation AIRVentilation Air From Inside Building Check GAS Type InstallationInstallation and Clearances for VENT-FREE Operation See Between 8 Minimum Noncombustible Material ClearancesDetermining Minimum Mantel Clearance Determining Minimum Mantel Clearance When Using a HoodMantel Clearances Floor ClearancesRemote-Ready Models Only Installing Damper Clamp Accessory for Vented OperationInstalling Heater Base Assembly Installation Items NeededAttaching Base Assembly to Fireplace Floor 30 Model Shown Connecting to GAS SupplyExternal Regulator With Vent Pointing Down Checking GAS Connections Pressure Testing gas Supply Piping systemPressure Testing Heater Gas Connections Installing Log #4 Model CSG3924NR Shown Installing LogsInstalling Log #2 Right and Log #3 Left Model VRL30NR Shown Lighting Instructions Attaching Grate to Base AssemblyOperating Heater Adding Lava RockShutting Off Heater Manual Lighting ProcedureTo Turn OFF GAS To Appliance Thermostat Control OperationREMOTE-READY Models For Your Safety Read Before Lighting Control Knobs and Ignitor Button Locations Shown Optional HAND-HELD Remote OperationON/OFF Series Models Ghrcb and Cghrcb Manual ModeAuto Thermostatic Mode Safety FeaturesBurner Flame Patterns Inspecting BurnersPilot Flame Pattern Logs Cleaning MaintenanceCleaning Burner Injector Holders and Pilot AIR Inlet Holes Observed Problem Possible Cause Remedy TroubleshootingRefer to Air for Combustion and Venti Gas leak. See Warning statement Important Do not crimp capillary Optional Positioning of Thermostat Sensing BulbREMOTE-READY Models only SpecificationsWiring Diagram Illustrated Parts Breakdown Illustrated Parts Breakdown THERMOSTAT-CONTROLLED Models Parts List2325 1026 Natural Gas Models Only REMOTE-READY Models Accessories Owners Registration Form Postage Required Parts Under Warranty Replacement PartsService Hints Technical ServiceNot a UPC