Desa CSG3930NR Replacement Parts, Service Hints, Technical Service, Parts Under Warranty

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REPLACEMENT PARTS SERVICE HINTS TECHNICAL SERVICE

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REPLACEMENT PARTS

Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA Heating Products' Techni- cal Service Department at 1-866-672-6040.

When calling DESA Heating Products, have ready

•your name

•your address

•model and serial numbers of your heater

•how heater was malfunctioning

•type of gas used (propane/LP or natural gas)

•purchase date

Usually, we will ask you to return the part to the factory.

PARTS NOT UNDER WARRANTY

Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA Heating Products at 1-866-672-6040 for referral information.

When calling DESA Heating Products, have ready

•model number of your heater

•the replacement part number

SERVICE HINTS

When Gas Pressure Is Too Low

•pilot will not stay lit

•burners will have delayed ignition

•heater will not produce specified heat

•propane/LP gas supply may be low

You may feel your gas pressure is too low. If so, contact your local natural or propane/LP gas supplier.

TECHNICAL SERVICE

You may have further questions about installation, operation, or troubleshooting. If so, contact DESA Heating Products’ Technical Service Department at 1-866-672-6040. When calling, please have your model and serial numbers of your heater ready.

You can also visit DESA Heating Products’ technical services web site at www.desatech.com.

For morevisit www..com

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Contents What to do if YOU Smell GAS OWNER’S Operation and Installation ManualSafety Information Table of ContentsSafety Information Product Identification Optional Remote Control AccessoriesLocal Codes UnpackingAIR for Combustion and Ventilation Product FeaturesDetermining if You Have a Confined or Unconfined Space Determining FRESH-AIR Flow for Heater LocationVentilation Air From Inside Building Ventilation AIRVentilation Air From Outdoors Installation and Clearances for VENT-FREE Operation InstallationCheck GAS Type See Between 8 Minimum Noncombustible Material ClearancesMantel Clearances Determining Minimum Mantel Clearance When Using a HoodFloor Clearances Determining Minimum Mantel ClearanceInstalling Heater Base Assembly Installing Damper Clamp Accessory for Vented OperationInstallation Items Needed Remote-Ready Models OnlyAttaching Base Assembly to Fireplace Floor 30 Model Shown Connecting to GAS SupplyExternal Regulator With Vent Pointing Down Pressure Testing Heater Gas Connections Pressure Testing gas Supply Piping systemChecking GAS Connections Installing Log #4 Model CSG3924NR Shown Installing LogsInstalling Log #2 Right and Log #3 Left Model VRL30NR Shown Operating Heater Attaching Grate to Base AssemblyAdding Lava Rock Lighting InstructionsTo Turn OFF GAS To Appliance Manual Lighting ProcedureThermostat Control Operation Shutting Off HeaterREMOTE-READY Models For Your Safety Read Before Lighting Control Knobs and Ignitor Button Locations Shown Optional HAND-HELD Remote OperationAuto Thermostatic Mode Manual ModeSafety Features ON/OFF Series Models Ghrcb and CghrcbPilot Flame Pattern Inspecting BurnersBurner Flame Patterns Cleaning Burner Injector Holders and Pilot AIR Inlet Holes Cleaning MaintenanceLogs Observed Problem Possible Cause Remedy TroubleshootingRefer to Air for Combustion and Venti Gas leak. See Warning statement Important Do not crimp capillary Optional Positioning of Thermostat Sensing BulbWiring Diagram SpecificationsREMOTE-READY Models only Illustrated Parts Breakdown Illustrated Parts Breakdown THERMOSTAT-CONTROLLED Models Parts List2325 1026 Natural Gas Models Only REMOTE-READY Models Accessories Owners Registration Form Postage Required Service Hints Replacement PartsTechnical Service Parts Under WarrantyNot a UPC