Desa CGS3124PA, CLD3924NTB, CLD3018PTA Technical Service, Service Hints, Replacement Parts

Page 24

CLEANING AND

MAINTENANCE

Continued

LOGS

•If you remove logs for cleaning, refer to In- stalling Logs, page 16 through 18, to properly replace logs.

•Replace log(s) if broken or chipped (dime-sized or larger).

BURNER PRIMARY AIR HOLES

Air is drawn into the burner through the 8 holes in the brass fitting at the entrance to the burner. These holes may become blocked with dust or lint. Periodically inspect these holes for any blockage and clean as necessary. Blocked air holes will cre- ate soot.

MAIN BURNER

Periodically inspect all burner flame holes with the heater running. All slotted burner flame holes should be open with yellow flame present. All round burner flame holes should be open with a small blue flame present. Some burner flame holes may become blocked by debris or rust, with no flame present. If so, turn off heater and let cool. Remove blockage, blocked burner flame holes will create soot.

TECHNICAL SERVICE

You may have further questions about installation, operation, or troubleshooting. If so, contact DESA Heating Products’ Technical Service Department at 1-866-672-6040. When calling please have your model and serial numbers of your heater ready.

You can also visit DESA Heating Products’ tech- nical service web site at www.desatech.com.

SERVICE HINTS

When Gas Pressure Is Too Low

•pilot will not stay lit

•burners will have delayed ignition

•heater will not produce specified heat

•propane/LP gas supply may be low

You may feel your gas pressure is too low. If so, con- tact your local natural or propane/LP gas supplier.

REPLACEMENT PARTS

Note: Use only original replacement parts. This will protect your warranty coverage for parts re- placed under warranty.

PARTS UNDER WARRANTY

Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA Heating Products’ Technical Service De- partment at 1-866-672-6040.

When calling DESA Heating Products, have ready

•your name

•your address

•model and serial numbers of your heater

•how heater was malfunctioning

•type of gas used (propane/LP or natural gas)

•purchase date

Usually, we will ask you to return the part to the factory.

PARTS NOT UNDER WARRANTY

Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA Heating Products at 1-866-672-6040 for referral information.

When calling DESA Heating Products, have ready

•model number of your heater

•the replacement part number

24

www.desatech.com

113101-01A

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Contents 24 Variable MANUALLY-CONTROLLED Models Patent PendingTable of Contents Safety Information Product Identification Product Features Local CodesUnpacking AIR for Combustion VentilationDetermining FRESH-AIR Flow for Fireplace Location Unusually Tight ConstructionConfined Space and Unconfined Space Determining if You Have a Confined or Unconfined SpaceInstallation Ventilation AIRVentilation Air From Inside Building Ventilation Air From OutdoorsCheck GAS Type Log Size Side Wall CeilingMinimum Firebox Size Material Requirements for Distance a Safe Installation Minimum Noncombustible Material ClearancesDetermining Minimum Mantel Clearance when Using a Hood Mantel ClearancesDetermining Minimum Mantel Clearance Minimum Mantel Clearances When Using Hood Floor ClearancesInstalling Damper Clamp Accessory for Vented Operation Installing Heater Base AssemblyChimney Minimum Permanent Diameter ins Area sq. insConnecting to GAS Supply Installation Items NeededNatural Propane/LPChecking GAS Connections Test Pressures In Excess Of 1/2 Psig 3.5 kPaTest Pressures Equal To or Less Than 1/2 Psig 3.5 kPa Pressure Testing Heater Gas Connections Installing Back LogInstalling Crossover Logs Operating Heater What to do if YOU Smell GASLighting Instructions Ignitor Button Control KnobManual Lighting Procedure Variable Control OperationTo Turn OFF GAS To Appliance Ignitor Button Control Knob Inspecting Burners Thermostat Control OperationPilot Flame Pattern Burner Primary AIR HolesCleaning Maintenance ODS/PILOT and BurnerBurner Injector Holder and Pilot AIR Inlet Hole Technical Service Service HintsReplacement Parts Troubleshooting Observed Problem Possible Cause RemedySee Cleaning and Mainte Gas leak. See Warning Statement aboveOptional Positioning Thermostat Sensing Bulb For Masonry and FACTORY- Built Metal FireplaceStatement on Locating Thermostat Sensing Specifications AccessoriesEquipment Shutoff Valve GA5010 Fireplace HoodParts Central Illustrated Parts Breakdown Parts List Variable MANUALLY-CONTROLLED Winchester OAK ModelsIllustrated Parts Breakdown THERMOSTATICALLY-CONTROLLED Royal English OAK Model Warranty Information Keep this WarrantyLimited Warranty VENT-FREE GAS Fireplace

CGS2718PA, CGS2718NA, CGS3124PA, CGS3124NA, SGS3124PA, SGS3124NA, CLD3018PTA, CLD3018NTA, CLD3924PTB, CLD3924NTB, CGS3124PA, CLD3924NTB, CLD3018PTA, CGS2718PA specifications

Desa CGS2718NA, SGS3124NA, CGS2718PA, CLD3018PTA, and CLD3924NTB are part of the prestigious lineup from Desa, renowned for their high-quality heating solutions. These models combine modern design with advanced technologies, ensuring efficient heating for various residential applications.

The CGS2718NA and CGS2718PA stand out for their compact size and versatile functionality. Both feature a stylish design that seamlessly blends with various home decors. Equipped with advanced infrared heating technology, these models deliver efficient warmth without the need for extensive ventilation. They are ideal for supplemental heating in rooms, offering quick warmth to specific areas while maintaining energy efficiency.

Next in line is the SGS3124NA, a model that takes comfort to the next level with its robust heating capacity. This unit is engineered with durable construction and user-friendly controls, allowing homeowners to easily adjust the temperature according to their preferences. Its ceramic heating elements provide an even heat distribution, ensuring that every corner of the room is warmed efficiently. This model is particularly suited for larger spaces, making it a popular choice for living rooms or open-concept areas.

The CLD3018PTA offers a unique combination of aesthetics and functionality. With various finishes and designs, it can seamlessly enhance the ambience of any space. The unit employs innovative thermal technology that helps reduce energy consumption while maximizing heat output. Integrated safety features, including overheat protection and an automatic shut-off function, provide peace of mind for families.

Lastly, the CLD3924NTB is designed for those seeking a high-performance heating solution. This model boasts an impressive heating capacity suitable for larger areas, making it perfect for homes with high ceilings or expansive layouts. The advanced control panel allows for precise temperature settings, and its quiet operation ensures that comfort is maintained without disruption.

Overall, these Desa models—CGS2718NA, SGS3124NA, CGS2718PA, CLD3018PTA, and CLD3924NTB—serve as an excellent investment for homeowners looking to enhance their comfort and efficiency. With a range of features, innovative technologies, and stylish designs, they cater to diverse heating needs, ensuring warmth and satisfaction in every home.
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