Desa CGS2718PA, CLD3924NTB, CLD3018PTA, SGS3124NA, CGS3124PA, CGS2718NA See Cleaning and Mainte

Page 26

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

ODS/pilot lights but flame goes

1. Control knob not fully

1.

Press in control knob fully

out when control knob is released

 

pressed in

 

 

 

2.

Control knob not pressed in

2.

After ODS/pilot lights, keep con-

 

 

long enough

 

trol knob pressed in 30 seconds

 

3.

Equipment shutoff valve not

3.

Fully open equipment shutoff

 

 

fully open

 

valve

 

4.

Pilot flame not touching ther-

4.

A) Contact local natural or

 

 

mocouple, which allows

 

propane/LP gas company

 

 

thermocouple to cool, caus-

 

 

 

 

ing pilot flame to go out. This

 

B) Clean ODS/pilot (see

 

 

problem could be caused by

 

Cleaning and Maintenance,

 

 

one or both of the following:

 

page 23) or replace ODS/pilot

 

 

A) Low gas pressure

 

assembly

 

 

B) Dirty or partially clogged

 

 

 

 

ODS/pilot

 

 

 

5.

Thermocouple connection

5.

Hand tighten until snug, then

 

 

loose at control valve

 

tighten 1/4 turn more

 

6.

Thermocouple damaged

6.

Replace pilot assembly

 

7.

Control valve damaged

7.

Replace control valve

 

 

 

 

Burner does light after ODS/pilot

1. Burner orifice clogged

1.

Clean burner (see Cleaning and

is lit

 

 

 

Maintenance, page 23) or re-

 

 

 

 

place burner orifice

 

2.

Inlet gas pressure is too low

2.

Contact local natural or pro-

 

 

 

 

pane/LP gas company

 

 

 

 

Delayed ignition of burner

1. Manifold pressure is too low

1.

Contact local natural or pro-

 

 

 

 

pane/LP gas company

 

2.

Burner orifice clogged

2.

Clean burner (see Cleaning

 

 

 

 

and Maintenance, page 23) or

 

 

 

 

replace burner orifice

 

 

 

 

Burner backfiring during com-

1. Burner orifice is clogged or

1.

Clean burner (see Cleaning

bustion

 

damaged

 

and Maintenance, page 23) or

 

 

 

 

replace burner orifice

 

2.

Damaged burner

2.

Replace damaged burner

 

3.

Gas regulator defective

3.

Replace gas regulator

 

 

 

 

Slight smoke or odor during ini-

1. Not enough air

1.

Check burner for dirt and de-

tial operation

 

 

 

bris. If found, clean burner

 

 

 

 

(see Cleaning and Mainte-

 

2.

Gas regulator defective

 

nance, page 23)

 

3.

Residues from manufactur-

2.

Replace gas regulator

 

 

ing processes and logs cur- 3. Problem will stop after a few

 

 

ing

 

hours of operation

 

 

 

 

Moisture/condensation noticed

1. Not enough combustion/ven-

1.

Refer to Air for Combustion

on windows

 

tilation air

 

and Ventilation requirements

 

 

 

 

(page 5)

26

www.desatech.com

113101-01A

Image 26
Contents 24 Variable MANUALLY-CONTROLLED Models Patent PendingTable of Contents Safety Information Product Identification Unpacking Product FeaturesLocal Codes AIR for Combustion VentilationConfined Space and Unconfined Space Determining FRESH-AIR Flow for Fireplace LocationUnusually Tight Construction Determining if You Have a Confined or Unconfined SpaceVentilation Air From Inside Building InstallationVentilation AIR Ventilation Air From OutdoorsMinimum Firebox Size Check GAS TypeLog Size Side Wall Ceiling Material Requirements for Distance a Safe Installation Minimum Noncombustible Material ClearancesDetermining Minimum Mantel Clearance Determining Minimum Mantel Clearance when Using a HoodMantel Clearances Minimum Mantel Clearances When Using Hood Floor ClearancesChimney Minimum Permanent Installing Damper Clamp Accessory for Vented OperationInstalling Heater Base Assembly Diameter ins Area sq. insConnecting to GAS Supply Installation Items NeededNatural Propane/LPTest Pressures Equal To or Less Than 1/2 Psig 3.5 kPa Checking GAS ConnectionsTest Pressures In Excess Of 1/2 Psig 3.5 kPa Pressure Testing Heater Gas Connections Installing Back LogInstalling Crossover Logs Operating Heater What to do if YOU Smell GASLighting Instructions Ignitor Button Control KnobTo Turn OFF GAS To Appliance Manual Lighting ProcedureVariable Control Operation Ignitor Button Control Knob Pilot Flame Pattern Inspecting BurnersThermostat Control Operation Burner Primary AIR HolesBurner Injector Holder and Pilot AIR Inlet Hole Cleaning MaintenanceODS/PILOT and Burner Replacement Parts Technical ServiceService Hints Troubleshooting Observed Problem Possible Cause RemedySee Cleaning and Mainte Gas leak. See Warning Statement aboveStatement on Optional Positioning Thermostat Sensing BulbFor Masonry and FACTORY- Built Metal Fireplace Locating Thermostat Sensing Equipment Shutoff Valve GA5010 SpecificationsAccessories Fireplace HoodParts Central Illustrated Parts Breakdown Parts List Variable MANUALLY-CONTROLLED Winchester OAK ModelsIllustrated Parts Breakdown THERMOSTATICALLY-CONTROLLED Royal English OAK Model Limited Warranty VENT-FREE GAS Fireplace Warranty InformationKeep this Warranty

CGS2718PA, CGS2718NA, CGS3124PA, CGS3124NA, SGS3124PA, SGS3124NA, CLD3018PTA, CLD3018NTA, CLD3924PTB, CLD3924NTB, CGS3124PA, CLD3924NTB, CLD3018PTA, CGS2718PA specifications

Desa CGS2718NA, SGS3124NA, CGS2718PA, CLD3018PTA, and CLD3924NTB are part of the prestigious lineup from Desa, renowned for their high-quality heating solutions. These models combine modern design with advanced technologies, ensuring efficient heating for various residential applications.

The CGS2718NA and CGS2718PA stand out for their compact size and versatile functionality. Both feature a stylish design that seamlessly blends with various home decors. Equipped with advanced infrared heating technology, these models deliver efficient warmth without the need for extensive ventilation. They are ideal for supplemental heating in rooms, offering quick warmth to specific areas while maintaining energy efficiency.

Next in line is the SGS3124NA, a model that takes comfort to the next level with its robust heating capacity. This unit is engineered with durable construction and user-friendly controls, allowing homeowners to easily adjust the temperature according to their preferences. Its ceramic heating elements provide an even heat distribution, ensuring that every corner of the room is warmed efficiently. This model is particularly suited for larger spaces, making it a popular choice for living rooms or open-concept areas.

The CLD3018PTA offers a unique combination of aesthetics and functionality. With various finishes and designs, it can seamlessly enhance the ambience of any space. The unit employs innovative thermal technology that helps reduce energy consumption while maximizing heat output. Integrated safety features, including overheat protection and an automatic shut-off function, provide peace of mind for families.

Lastly, the CLD3924NTB is designed for those seeking a high-performance heating solution. This model boasts an impressive heating capacity suitable for larger areas, making it perfect for homes with high ceilings or expansive layouts. The advanced control panel allows for precise temperature settings, and its quiet operation ensures that comfort is maintained without disruption.

Overall, these Desa models—CGS2718NA, SGS3124NA, CGS2718PA, CLD3018PTA, and CLD3924NTB—serve as an excellent investment for homeowners looking to enhance their comfort and efficiency. With a range of features, innovative technologies, and stylish designs, they cater to diverse heating needs, ensuring warmth and satisfaction in every home.