Quadra-Fire MTVERNON-AE-PMH owner manual Mt. Vernon Pellet Stove AE Frequently Asked Questions

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Mt. Vernon Pellet Stove (AE)

I. Frequently Asked Questions

 

ISSUES

 

SOLUTIONS

1.

Metallic noise

1.

Noise is caused by metal expanding and contracting as

 

 

 

it heats up and cools down, similar to the sound pro-

 

 

 

duced by a furnace or heating duct. This noise does not

 

 

 

affect the operation or longevity of your appliance.

 

 

 

 

2.

Ash build-up on glass

2.

This is normal. Clean the glass.

 

 

 

 

3.

Glass has turned dirty

3.

Excessive build up of ash. The lower burn settings will

 

 

 

produce more ash, the higher burn settings produce

 

 

 

less. The more it burns on low the more frequent clean-

 

 

 

ing of the glass is required.

4.

Fire has tall flames with black tails and is lazy

4.

The flame height adjustment needs to be reduced or

 

 

 

the firepot needs cleaning. Heat exchanger or exhaust

 

 

 

blower needs cleaning.

5.

Excessive smokey start-up

5.

Either the firepot is dirty or there is too much fuel at

 

 

 

start-up and not enough air.

 

 

 

 

6.

Large flame at start-up

6.

This is normal. Flame will settle down once the fire is

 

 

 

established. Some smoke is normal.

 

 

 

 

7.

Mechanical Noise

7.

The floor of the firepot in the auto-clean system may

 

 

 

make some noise as it scrapes the ash into the ash

 

 

 

pan.

CAUTION

Odors and vapors released during initial operation.

Curing of high temperature paint.

Open windows for air circulation.

Odors may be irritating to sensitive individuals.

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7034-106E

September 1, 2008

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Contents Installation Operation Hot glass will cause burnsMt. Vernon Pellet Stove AE Mfg Date Test Lab & Report NoTable of Contents Listing and Code Approvals Getting Started Appliance LocationNegative Pressure Wall Control ThermostatDraft Tools And Supplies Needed Mt. Vernon Pellet Stove AE Fire SafetyInspect Appliance & Components and Pre-Use Check List Appliance Dimensions 3Dimensions and Clearances76-152mm Adapter To 6 in 76-152mm Offset Adapter Exception for Horizontal Installations Hearth Pad Requirements UL and ULC4Vent Information Venting Termination Minimum RequirementsDo not Terminate Vent Termination must exhaust above air inlet elevationMt. Vernon Pellet Stove AE Chimney and Exhaust Connection Equivalent Feet of PipeExample of 3 Elbow-Rear Vent Termination Calculation See FigureMt. Vernon Pellet Stove AE Pipe Selection Chart Altitude in Thousands of Feet5Venting Systems AlcoveDegree Straight OutMt. Vernon Pellet Stove AE Through The Wall Vertical Interior Typical Installation Through The Wall & Vertical ExteriorMt. Vernon Pellet Stove AE Masonry Alternate Masonry6Mobile Home Installation Leg Leveling System 7Appliance Set-UpOutside Air Kit Instructions Mt. Vernon Pellet Stove AE Top Vent Adapter Installation Adapter InstallationInstalling the Top Vent Adapter Rear Vent and Rear Vent to Top VentPiece LOG SET Installation Back Side of Wall Control with Cover Off Operating Instructions Fuel Size, Material and StorageFor detailed operating instructions See Wall Control Thermostat ManualStarting Your First Fire Battery Back-up System Optional Ignition CyclesStart-Up Auto / Man L, ML, M, MH, HAuto-Clean Auto / Man L, ML, M, MH, H Cont’dShutdown Additional Screen MessagesMt. Vernon Pellet Stove AE Quick Start Guide Wall Control for ReferenceSetting Comfort Level Mt. Vernon Pellet Stove AE Quick Start Guide Cont’dMt. Vernon Pellet Stove AE Frequently Asked Questions Issues SolutionsError Message Possible Cause Corrective ActionQuick Reference Maintenance Chart Cleaning or Inspection10Maintaining & Servicing Your Appliance WeeksCleaning Ash Pan Frequency Types of FuelAlternate Fuel Daily See Disposal of Ashes belowCleaning Heat Exchanger & Drop Tube Mt. Vernon Pellet Stove AE Cleaning the Hopper Cleaning the GlassCleaning Convection Blower Requires No Lubrication Cleaning the Top Vent Adapter if installedHigh Ash Fuel Content Maintenance Preparing Firebox for Non-Burn SeasonConvection Blower Replacement Combustion Exhaust Blower Replacement Reference Materials Component FunctionsPower Supply Thermocouple Drop Tube Vacuum SwitchOverheat Sensor Snap Disc Thermocouple FirepotMt. Vernon Pellet Stove AE Component Locations Left SideMt. Vernon Pellet Stove AE Exploded Drawings Description Part NumberMt. Vernon Pellet Stove AE Mt. Vernon Pellet Stove AE Service Parts and Accessories Item No AccessoriesMt. Vernon Pellet Stove AE TOUCHUP-CSB Item No Mt. Vernon Pellet Stove AE Service And Maintenance Log Date of Service Performed By Description of ServiceDate of Service Performed By Description of Service Mt. Vernon Pellet Stove AE Homeowner’s Notes Mt. Vernon Pellet Stove AE Warranty Policy CONDITIONS, Exclusions & Limitation of LiabilityHearth & Home Technologies Limited Warranty Cont’d T O T O