Quadra-Fire QVI-30FB-S owner manual Troubleshooting, Symptom Possible Cause Corrective Action

Page 31

Troubleshooting (continued)

Symptom

Possible Cause

Corrective Action

 

 

 

3. Continued

c. Defective valve.

Turn the valve knob to the ON position. Place the

 

 

ON/OFF switch in the ON position. Check the millivolt

 

 

meter a the thermopile terminals. The millivolt meter

 

 

should read greater than 125mV. If the reading is ac-

 

 

ceptable, and if the burner does not come on, replace

 

 

the gas valve.

 

 

 

 

d. Plugged burner orifice.

Check the burner orifice for stoppage. Remove stop-

 

 

page.

 

 

 

 

e. Wall switch or wires are defective.

Follow the corrective action in Symptom and Pos-

 

 

sible Cause 1.a above. Check the switch and wiring.

 

 

Replace where defective.

 

 

 

4. Frequent pilot outage

a. Pilot flame may be too high or too low, or blow-

Clean thermocouple and adjust the pilot flame for

problem.

ing out (high pressure), causing pilot safety to drop

maximum flame impingement. Follow lighting instruc-

 

out.

tions carefully.

 

 

 

5. The pilot and main

a. No LP in tank.

Check the LP (propane) tank. Refill the fuel tank.

burner extinguish while

 

 

b. Inner vent pipe leaking exhaust gases back into

Check venting system for damage. Replace/repair

in operation.

the system.

improperly assembled pipe sections.

 

 

 

 

 

c. Glass too loose and air tight packet leaks in

Replace glass panel assembly.

 

corners after usage.

 

 

 

 

 

d. Bad thermopile or thermocouple.

Replace if necessary.

 

 

 

 

e. Improper vent cap installation.

Check for proper installation and freedom from debris

 

 

or blockage.

 

 

 

6. Glass soots.

a. Flame impingement.

Adjust the log set so that the flame does not exces-

 

 

sively impinge on it.

 

 

 

 

b. Improper air shutter setting.

Adjust the air shutter located on the control panel.

 

 

 

 

c. Debris around air shutter.

Inspect the opening at the base of the burner. NO MA-

 

 

TERIAL SHOULD BE PLACED IN THIS OPENING.

 

 

 

7. Flame burns blue

a. Insufficient oxygen being supplied.

Ensure that the vent cap is installed properly and free

and lifts off burner.

 

of debris. Ensure that the vent system joints are tight

 

 

and have no leaks.

 

 

Ensure that no debris has been placed at the base of,

 

 

or in the area of the air holes in the center of the base

 

 

pan beneath the burner.

 

 

Ensure that the glass is tightened properly on the unit,

 

 

particularly on top corners.

 

 

 

Quadra-Fire • QVI-30FB-S • 2020-910 Rev. H • 6/09

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Contents Commonwealth of Massachusetts ModelsModel Number Serial Number Homeowner Reference InformationTable of Contents Listing and Code Approvals Tools and Supplies Needed Design and Installation ConsiderationsGetting Started Inspect Appliance and ComponentsInspect Firebox Location Fireplace Size RequirementsMinimum Fireplace Opening Minimum fireplace opening requirements are shown in FigureClearances to Mantels or other Combustibles above Appliance ClearancesFoot minimum in snow regions Termination LocationsVent Termination Minimum Clearances Fire Risk Asphyxiation RiskMeasuring Standards Vent Information and DiagramsVent Table Key Horizontal VentingInstallation Preparation Reference instructions in the termination kit Installing Vent Pipe and ApplianceConnecting Vent Pipe Venting ComponentsPlacing, Securing and Leveling the Appliance Damper Flashing Kit Optional Installing Adaptor and Termination CapMasonry Factory Built Wood BurningGas Pressures Refer to for location of gas line access in ap- plianceGas Information Fuel Conversions Gas ConnectionHigh Altitude Installations Appliance Requirements Wiring the ApplianceON/OFF Switch Electrical InformationShock hazard Junction Box InstallationInstallation for Fan Optional Optional AccessoriesFAN Junction BOX Finishing Installing Trim SurroundsMantel Projections Ember Placement Appliance SetupClean the Appliance AccessoriesLog Placement Log Assembly LOGS-QVI30FBPositioning the Logs Quadra-Fire QVI-30FB-S 2020-910 Rev. H 6/09 Quadra-Fire QVI-30FB-S 2020-910 Rev. H 6/09 Replacing Glass Assembly Glass AssemblyAir Shutter Setting Removing Glass AssemblyBefore operating this appliance have a qualified technician Operating InstructionsBefore Lighting Appliance This appliance has a Standing Pilot IgnitionStanding Pilot Ignition Lighting ApplianceDo not operate appliance with glass door removed Initial Break-in ProcedureCheck Pilot Flame Appearance After Appliance is LitFrequently Asked Questions Symptom Possible Causes Corrective Action TroubleshootingStanding Pilot Ignition System Symptom Possible Cause Corrective Action TroubleshootingMaximum flame impingement. Follow lighting instruc Maintaining and Servicing Appliance Maintenance TasksRisk of injury or property damage Inspect Maintenance Tasks Reference Materials Appliance Dimension DiagramDirect Vent Flex Liner Kits Vent Kits ComponentsEnding Manufacturing Date Log Set AssemblyService Parts Beginning Manufacturing Date OctStocked Service Parts ListAt Depot Be ordered from an authorized dealer Valve AssemblyLimited Lifetime Warranty Limited Lifetime Warranty Important operating Contact Information
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