Napoleon Fireplaces GDS 50-P, GDS 50-N manual Trouble Shooting Guide, Symptom Problem Test Solution

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TROUBLE SHOOTING GUIDE

BEFORE ATTEMPTING TO TROUBLESHOOT, PURGE YOUR UNIT AND INITIALLY LIGHT THE PILOT AND THE MAIN BURNER WITH THE GLASS DOOR OPEN.

SYMPTOM

PROBLEM

 

TEST SOLUTION

Pilot will not light.

No spark at pilot burner

-

check if pilot can be lit by a match

 

 

-

check that the wire is connected to the push button ignitor.

 

 

-

check if the push button ignitor needs tightening.

 

 

-

replace the wire if the wire insulation is broken or frayed.

 

 

- replace the electrode if the ceramic insulator is cracked or broken.

 

 

-

replace the push button ignitor.

Spark gap is incorrect

No gas at the pilot burner

-spark gap should be 0.150" to 0.175" (5/32" to 11/64" approx.) from the electrode tip and the pilot burner. To ensure proper electrode location, tighten securing nut (finger tight plus 1/4 turn).

-check that the manual valve is turned on.

-check the pilot orifice for blockage.

-replace the valve.

-call the gas distributor.

Pilot goes out when the gas knob is re- leased.

Out of propane gas.- fill the tank.

System is not correctly purged. - purge the gas line with the glass door open.

 

Out of propane gas

-

fill the tank.

 

 

 

 

Pilot flame is not large enough

-

turn up the pilot flame.

 

Pilot flame is not engulfing the

-

turn up pilot flame.

thermocouple.

-

replace pilot assembly.

 

 

 

 

 

 

Thermocouple shorting.

-

loosen and tighten thermocouple.

 

 

-

clean thermocouple and valve connection.

 

 

-

replace thermocouple.

 

 

-

replace valve.

Pilot burning; no gas to main burner; gas knob is on 'HI'; wall switch / thermostat is on.

Faultly thermocouple.

-

replace.

Faulty valve.

-

replace.

 

Main burner orifice is plugged.

-

remove stoppage in orifice.

 

 

 

 

 

Faulty thermopile.

-

replace.

 

Faulty themostat or switch.

-

connect a jumper wire across the wall switch terminals; if

 

 

main burner lights, replace thermostat.

 

 

-

disconnect the switch wires & connect a jumper wire across

 

 

terminals 1 & 3; if the main burner lights, check the wires for

 

 

defects and / or replace wires.

 

Faulty valve.

Replace.

 

 

 

 

Pilot goes out while Gas piping is undersized.

-

turn on all gas appliances and see if pilot flame flutters,

standing; Main burner

diminishes or extinguishes, especially when main burner ig-

is in 'OFF' position.

nites. Monitor supply pressure.

 

 

-

check if supply piping size is to code. Correct all undersized

 

 

piping.

 

 

 

 

 

Main burner goes out; pilot stays on.

Pilot flame is not large enough -

turn up pilot flame.

or not engulfing the thermopile. - replace pilot assembly.

Thermopile shorting

-

clean thermopile and thermopile connection to valve.

Remote wall switch wire is too - shorten wire to correct length or wire gauge. long, too much resistance in

the system

Faulty thermostat or switch

- replace

W415-0098 / C / 04.19.06

Image 23
Contents GAS-FIRED Stoves Table of Contents Napoleon GAS Fireplace Presidents Lifetime Limited Warranty Care of GLASS, and Plated Parts General InstructionsGeneral Information GDS50 and GS50 Location & ClearancesGAS Stove Direct Vent Specifics Model GDS50Venting Lengths AIR Terminal Locations AIR Terminal Locations Horizontal Offset Installation ExampleSpecial Installation Example Stove Pipe Must Rise ¼ PER Foot of RUN Horizontal Installation Vertical InstallationWall and Ceiling Protection Vertical Venting Installation Horizontal Venting InstallationStove Vent Connection Mobile Home InstallationAdding Vent Sections Chimney InstallationInstalling B Vent Vent Specifics Model GS50TWO Screws Must be RE-SECURED. Figure Installing Flashing Storm CollarVent Adaptations Combustion AIRVent Model GS50 GAS InstallationGAS Installation Vent Model GS50 only Direct Vent Model GDS50Fire Viewing Door Side Door Valve Control Door Door Opening and Closing Trivet InstallationFinishing LOG Placement Operating Instructions Operation / MaintenanceTurbo Burner Operation Maintenance Spill SwitchFor Your Safety Read Before Lighting Replacement Blower Installation Front Burner Rear Burner AdjustmentsPilot Burner Adjustment Venturi AdjustmentGD112 Flat Roof ReplacementsGD175 Wall Terminal KIT GD180 PeriscopeAtte Symptom Problem Test Solution Trouble Shooting GuideModel GDS50 only