Napoleon Fireplaces GVF40P, GVF40N manual Trouble Shooting Guide, Symptom Problem Test Solution

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TROUBLE SHOOTING GUIDE

 

SYMPTOM

 

 

 

 

PROBLEM

 

TEST SOLUTION

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Main burner goes

 

 

Pilot flame is not large

-

service or replace Oxygen Depletion Sensor System

out; pilot stays on.

 

 

enough or not engulfing the

- correct piping and/or regulator to provide correct pressure

 

 

 

 

 

 

thermopile

 

 

 

 

 

 

 

 

 

 

Thermopile shorting

- clean thermopile connection to the valve. Reconnect.

 

 

 

 

 

 

 

 

 

- replace Oxygen Depletion Sensor System / valve.

 

 

 

 

 

 

Remote wall switch wire is

-

shorten wire to correct length or wire gauge.

 

 

 

 

 

 

too long; too much resist-

 

 

 

 

 

 

 

 

 

 

ance in the system.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Faulty thermostat or switch.

-

replace.

 

 

 

 

 

 

 

 

 

 

Main burner goes

 

 

Insufficient air supply

- open window or door. (Use one of the methods described in ANSI

out; pilot goes out.

 

 

 

 

 

Z223.1 Section 5.3 or the applicable local code.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Out of propane gas.

-

fill the tank.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Pilot flame is not large

-

service or replace Oxygen Depletion Sensor System

 

 

 

 

 

enough. (Supply pressure

- correct piping and / or regulator to provide correct pressure.

 

 

 

 

 

too low.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Pilot goes out when

 

 

 

System is not correctly

-

purge the gas line. If a glass door has been installed, ensure that

the gas knob is re-

 

 

 

purged.

the door is open or removed prior to purging.

leased.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Out of propane gas.

-

fill the tank.

The gas valve has

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Pilot flame is not large

-

service or replace Oxygen Depletion Sensor System

an interlock device

 

 

 

which will not allow

 

 

 

enough. (Supply pressure

 

 

 

 

the pilot burner to

 

 

 

too low.)

 

 

 

 

be lit until the ther-

 

 

 

Thermocouple shorting /

-

loosen and tighten thermocouple.

mocouple

has

 

 

 

faulty.

-

clean thermocouple and valve connection.

cooled. Allow ap-

 

 

 

 

 

-

replace Oxygen Depletion Sensor System

proximately

60

 

 

 

 

 

 

 

 

 

 

-

test and replace valve.

seconds for the

 

 

 

 

 

 

 

 

 

 

-

replace.

thermocouple to

 

 

 

Faulty valve.

cool.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Pilot

burning; no

 

 

 

 

Themostat or switch is de-

-

connect a jumper wire across the wall switch terminals; if main

 

gas

to

main

 

 

 

 

fective.

burner lights, replace switch / thermostat.

 

burner; gas knob

 

 

 

 

 

 

 

 

 

 

 

Wall switch wiring is defec-

-

disconnect wires from valve. Connect a jumper wire across termi-

 

is on 'HI'; walltive.

nals 1 & 3; if the main burner lights, check the wires for defects and

 

switch / thermostat

 

 

 

 

 

/ or replace wires.

 

is on.

 

 

 

 

 

 

 

 

 

 

 

 

Main burner orifice is plugged.

-

remove stoppage in orifice.

 

 

 

 

 

 

 

 

 

 

 

 

Faulty valve.

-

replace.

 

 

 

 

 

 

 

 

 

 

 

Pilot will not light. Out of propane gas

-

fill the tank.

 

 

 

 

 

 

 

No spark at pilot burner

-

check if pilot can be lit by a match

THERMOCOUPLE

THERMOPILE

-

check that the wire is connected to the push button ignitor.

 

 

 

 

 

 

-

check if the push button ignitor needs tightening.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

-

replace the wire if the wire insulation is broken or frayed.

 

 

 

 

 

 

 

 

 

-

replace the electrode if the ceramic insulator is cracked or broken.

 

 

 

 

 

 

 

 

PILOT

-

replace the push button ignitor.

 

 

 

 

 

 

 

 

BURNER

 

 

 

 

 

 

ELECTRODE

No gas at the pilot burner

-

check that the manual valve is turned on.

 

 

 

 

 

 

 

-

check the pilot orifice for blockage.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

-

replace the valve / Oxygen Depletion Sensor System.

 

 

 

 

 

 

 

 

 

-

call the gas distributor.

W415-0319 / D / 08.03.05

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Contents Unvented Millivolt System Table of Contents Napoleon GAS Fireplace Presidents Lifetime Limited Warranty General Information General InstructionsCarbon Monoxide Poisoning MAY Lead to Death Combustion and Ventilation AIR Provisions InstallationDetermining Confined or Unconfined Space GAS Installation Sided Countertop / BAR Installation Peninsula Installation ProcedureFraming Facing Brick Panel InstallationFinishing OPEN-END Installation Procedure = 25¼ minus finishing material thickness each sideSEE-THROUGH Installation Procedure Framing FacingIsland Installation Procedure LOG Placement FinishingCharcoal Embers Mantle InstallationGlowing Embers HoodLogo Placement Gvfl InstallationL36 Louvre Installation Heat Shield STAND-OFF RemovalOptions GVF103-KT Patented Catalytic Door InstallationDoor Opening and Closing Optional Blower Installation This Blower is not Recommended for the 4 Sided InstallationOperation / Maintenance For Your Safety Read Before LightingOxygen Depletion Sensor Pilot Cleaning MaintenanceCatalytic Tile Maintenance Venturi AdjustmentReplacements AccessoriesW415-0319 / D Trouble Shooting Guide Symptom Problem Test SolutionDo not Clean Glass When HOT Fireplace Service History