Majestic Appliances 360DVSR, 360DVSL, 360DVS3 Troubleshooting Honeywell VS8421, Start, Yes, Check

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360 DVS Series Direct Vent Fireplaces

Troubleshooting – Honeywell VS8421

START

Gas Supply On

YES

Pilot Lights With Piezo Ignitor

YES

PILOT STAYS LIT

YES

PILOT LIGHTS MAIN BURNER

YES

SYSTEM OK

NO

NO

NO

NO

CHECK

Supply Line Hooked Up

Shutoff Valve Open

Lockout Has Engaged. Wait 60 Seconds And Try Again.

For Spark At Electrode While Depressing Piezo

1/8" Gap To Pilot Hood Needed.

All Wiring Connections

Replace Piezo Ignitor

For Air In The Lines

Thermopile Needs A Min. 325mv. Adjust Pilot Flame Height.

All Wiring Connections

Replace Thermopile

Thermocouple Needs A Min. Of 14mv

Valve Is Turned On

Wall Switch Is Not Turned On. Watch For Grounded Wires!

Thermopile Needs A Min. 325mv.

Plugged Burner Orifice

Defective Valve. Turn To Pilot, Meter Should Read Greater Than 100mv. If Not, Replace.

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Contents 360DVSL 360DVSR Table of Contents Please Review the Following Carefully Installation & Operating InstructionsAnsi Z21.88-2005 / CSA Vented Gas Fireplace Heaters Clear of ALL Obstructions Gas Equipment Venting System not ProvidedTop Vent Configuration Fireplace Dimensions 360DVS2Rear Vent Configuration Fireplace Dimensions 360DVS3 / 306DVSL / 360DVSR Framing Dimensions 360DVS2 Rear VentConfiguration Rear Vent Configuration Top Vent ConfigurationFraming Dimensions 360DVS3 / 360DVSL / 360DVSR Rear Vent ConfirationRear Vent Configuration Top Vent Configuration Model 360DVS3 360DVSL/RMantels Locating Your FireplaceClearance to Combustibles Gas Line Installation HearthFraming & Finishing Final FinishingEB-1 Electrical Junction Box Connection Remote ON/OFF Switch InstallationAlternate Switch Location Optional Top Vent Application Remove screws from outer collar adapterGeneral Venting Electronic Gas Control ValveThere must not be any obstruction such as bushes Location of Vent TerminationCanadian Installations1 US Installations2 General Venting Information Termination LocationCanadian Installations USA InstallationsGeneral Information Assembling Vent Pipes Twist Lock PipesHow to Use the Vent Graph Rear Wall InstallationRear Wall Application StepVertical Sidewall Application Vent Opening for Noncombustible WallVertical Side Wall Installation Zero clearance sleeve is required only for combustible wallsAlways install horizontal venting on a level plane Vertical height requirementBelow Grade Installation Horizontal runs if the vertical exceeds 24 610 mmMaximum termination to roof clearance Vertical Through-the-Roof Installation Chimney supportTwist Lock Venting Components Window Frame Assembly Removal Front Window Frame AssemblyOperating Instructions Glass InformationLog Installation Glass CleaningCeramic Refractory Installation Lava Rock and Ember Material Placement Flame & Temperature AdjustmentEmber Material Pt. #51915 Place this lava rock material on burner tilesFlame Characteristics Flame adjustment knob for SIT valveLighting and Operating Instructions Lighting InstructionsTo Turn OFF Gas to Heater What to do if YOU Smell GAS Turning Off the Gas to the Appliance Troubleshooting the Gas Control System SIT Nova 820 Millivolt ValveSIT 822 Valve with a Honeywell Electronic Igniter Troubleshooting Honeywell VS8421 StartYES CheckFuel Conversion Instructions SIT Top Convertible PilotPSE Pilot SIT 820 Nova Gas Control Valve FigHoneywell conversion screw replacement Honeywell Gas Control Valve FigMaintenance Cleaning Standing Pilot Control SystemCleaning Electronic Ignition System Burner and Burner Compartment360DVS Series 360DVSL 360DVSR DVS Series Direct Vent Fireplaces Optional Accessories Fan KitsRemote Controls Wiring InstructionsDecorative Trim Frame Kit Model Functions Controlled360DVS Series Direct Vent Fireplaces DVS Series Direct Vent Fireplaces Product Covered by this Warranty If Warranty Service is NEEDED…Efficiency Ratings AFUE%