360 DVS Series Direct Vent Fireplaces
Troubleshooting the Gas Control System
SIT NOVA 820 MILLIVOLT VALVE
NOTE: Before troubleshooting the gas control system, be sure external gas shut off is in the “On” position.
WARNING: REMOVE GLASS FRONT BEFORE DOING ANY GAS CONTROL SERVICE WORK.
SYMPTOM | POSSIBLE CAUSES | CORRECTIVE ACTION |
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1. Spark ignitor will not light | A. Defective or misaligned | Using a match, light pilot. If pilot lights, turn off |
| electrode at pilot. | pilot and push the red button again. If pilot will not |
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| light, check the gap at electrode and pilot; it should |
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| be 1/8” to have a strong spark. |
| B. Defective ignitor (Push Button) | Push piezo Ignitor Button. Check for spark at |
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| electrode and pilot. If no spark to pilot, and electode |
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| wire is properly connected, replace ignitor. |
2. Pilot will not stay lit after | A. Defective pilot generator | Check pilot flame. Must impinge on thermocouple/ |
carefully following lighting | (thermocouple), remote wall | thermopile. NOTE: This pilot burner assembly |
instructions. | switch. | utilizes both a thermocouple and a thermopile. |
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| The thermocouple operates the main valve opera- |
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| tion (ON/OFF). Clean and/or adjust pilot for maxi- |
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| mum flame impingement on thermopile and thermo- |
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| couple. |
| B. Defective automatic valve | Turn valve knob to “Pilot.” Maintain flow to pilot; |
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| millivolt meter should read greater than 10 mV. If |
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| the reading is okay and the pilot does not stay on, |
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| replace the gas valve. NOTE: An interrupter block |
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| (not supplied) must be used to conduct this test. |
3. Pilot burning, no gas to | A. Wall switch or wires defective | Check wall switch and wires for proper connections |
main burner |
| Jumper wires across terminals at wall switch; if |
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| burner comes on, repalce defective wall switch. If |
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| okay, jumper wires across wall switch wires at valve; |
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| if burner comes on, wires are faulty or connections |
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| are bad. |
| B. Thermopile may not be | 1. Be sure wire connections from thermopile at |
| generating sufficient | gas valve terminals are tight and thermopile is |
| millivoltage. | fully inserted into pilot bracket. |
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| 2. One of the wall switch wires may be grounded. |
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| Remove wall switch wires from valve terminals if |
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| pilot now stays lit, trace wall switch wiring for |
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| ground. May be grounded to fireplace or gas |
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| supply. |
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| 3. Check thermopile with millivolt meter. Take |
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| reading at thermopile terminals of gas valve— |
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| should read |
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| while holding valve knob depressed in pilot |
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| position and wall switch “OFF.” Replace faulty |
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| thermopile if reading is below specified minimum. |
| C. Plugged burner orifice. | Check burner orifices for debris and remove. |
| D. Defective automatic valve | Turn valve knob to “ON,” place wall switch to “ON” — |
| operator. | millivolt meter should read greater than 100 mV. If |
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| the reading is okay and the burner does not come |
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| on, replace the gas valve. |
4. Frequent pilot outage | A. Pilot flame may be too low | Clean and/or adjust pilot flame for maximum flame |
problem. | or blowing (high) causing the | impingement on thermopile and thermocouple. |
| pilot safety to drop out. |
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| B. Possible blockage of the vent | Check the vent terminal for blockage (recycling the |
| terminal. | flue gases) |
30 | 10006326 |