Desa (V)CB36N(E), (V)CB36P(E) Observed Problem Possible Cause Remedy, See Lighting Instructions

Page 27

Troubleshooting

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

Heat produces a whistling noise

1. Turning gas control knob to

1.

Turn gas control knob to LO

when burner is lit

 

HI position when burner is

 

position and let warm up for a

 

2.

cold

2.

minute

 

Air in gas line

Operate burner until air is

 

 

 

 

removed from line. Have gas

 

 

 

 

line checked by propane/LP

 

3.

Dirty or partially clogged

3.

or natural gas company

 

Clean burner (see Cleaning

 

 

burner orifice

 

and Maintenance, page 23) or

 

 

 

 

replace burner orifice

 

Glass soots

1. Flame impingement on logs

1.

Adjust the log set so the flame

 

2.

Debris around burner air

2.

does equipment shutoff valve

 

Inspect the opening at the base

 

 

mixer

 

of the burner to see that it is

 

 

 

 

not packed with any type of

 

 

 

 

material

 

 

 

 

 

Fireplace produces a clicking/

1. Metal expanding while heat-

1.

This is normal. If noise is

ticking noise just after burners

 

ing or contracting while

 

excessive, contact qualified

are lit or shut off

 

cooling

 

service person

 

 

 

 

 

Remote does not function

1. Battery is not installed or

1.

Replace 9-volt batteries in

 

 

battery is power is low

 

receiver and remote control

 

 

 

 

 

Fireplace shuts off in use.

1. High or gusting winds

1.

Fireplace has been tested for

Burner backfiring during com-

 

 

 

up to 40 mph winds. However,

bustion

 

 

 

extreme conditions may occur.

 

 

 

 

See Lighting Instructions,

 

2.

Low line pressure

2.

page 19 or 20

 

Check local propane/LP or

 

3.

Pilot is partially clogged

3.

natural gas company

 

Clean pilot (see Cleaning and

 

4.

Improper or restricted venting

4.

Maintenance, page 23)

 

Locate and correct all vent

 

 

 

 

conditions (see Checking for

 

5.

Clogged burner tube, blocked

5.

Proper Venting, page 10)

 

Clean burner tube and orifice,

 

 

orifice or improper burner air

 

adjust air shutter (see Inspect-

 

6.

adjustment

6.

ing Burners, page 22)

 

Bad thermopile or thermo-

Replace faulty components

 

7.

couple

7.

Check for proper installation

 

Vent cap improperly installed

 

 

or blocked

 

or remove debris or blockage

117437-01B

www.desatech.com

27

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Contents VCB36NE and VCB36PE ModelsTable of Contents Safety information Local Codes Product IdentificationProduct Features Pre-Installation PreparationLocation and space requirements Packaging and Removal ClearancesFraming and Finishing However, 0 clearance is also Mantel ClearancesVenting Installation Installation PrecautionsVenting Installation Electrical Supply Connection Checking for Proper VentingInstalling Remote Receiver Installing Optional ControlsHigh Altitude Installation Installing Optional Wall Mount Switch GWMS2Installing and Activating the Remote Receiver Installing Optional ControlsWiring Diagrams Millivolt Wiring DiagramCheck GAS Type Fireplace InstallationInstalling Gas Piping to Fireplace Location Installation Items NeededConnecting Fireplace to GAS Supply Checking GAS ConnectionsNatural From Pressure Testing Fireplace Gas Connections Louver Panels and Glass DoorTest Pressures Equal To or Less Than Psig 3.5 kPa Removing Louver Panels Removing/Replacing Glass Door Spring ClipsGlass Panel Frame Rail Applying Ember Material Installing Logs and Glowing EmbersTo Turn OFF GAS To Appliance Manual Ignition System For your safety Read before lightingOperating Fireplace Lighting InstructionsManual Lighting Procedure Optional Wireless Remote OperationElectronic Ignition System Lighting Instructions Optional GWMS2 ON/OFF Wall Mounted Switch Optional Hand-HeldOn/Off Series Model HRC100 Burner Flame Patterns Pilot AssemblyAir Adjustment Setting Inspecting BurnersCleaning Maintenance Glass DoorPilot and Burners VCB36NE SpecificationsLogs Venting SystemObserved Problem Possible Cause Remedy TroubleshootingLong enough See Lighting Instructions Observed Problem Possible Cause RemedyNo gas supply, or shutoff Statement above TroubleshootingIllustrated Parts Breakdown Parts List Illustrated Parts Breakdown Instructions Accessories Replacement PartsService Hints Technical ServicesRemote Control KIT WRC Series Wall Mounted ON/OFF SwitchGWMS2 Not Shown Warranty Information Keep this WarrantyLimited Warranty Vent Fireplace

(V)CB36P(E), (V)CB36N(E) specifications

The Desa (V)CB36N(E) and (V)CB36P(E) represent a significant advancement in heating technology, offering efficient and reliable heating solutions for diverse residential needs. Both models showcase an amalgamation of modern design, energy efficiency, and user-friendly features, making them ideal for contemporary living spaces.

One of the standout features of the Desa (V)CB36N(E) and (V)CB36P(E) is their exceptional heating capacity. Designed to deliver a consistent and comfortable temperature, these units can effectively heat areas of various sizes, ensuring that even larger living rooms or open spaces maintain a cozy ambiance. The (V)CB36N(E) is particularly noted for its natural gas compatibility, while the (V)CB36P(E) offers flexibility with propane options, catering to varying user preferences and available fuel sources.

Both models are equipped with advanced technologies that enhance their performance and efficiency. The use of high-efficiency burners significantly boosts their output while minimizing fuel consumption. This strategic design not only prolongs the lifespan of the units but also contributes to reduced greenhouse gas emissions, aligning with the growing demand for environmentally friendly heating solutions.

In terms of safety, Desa places a strong emphasis on user protection. Each unit is equipped with a robust safety shut-off system that activates when certain operational parameters are not met, ensuring peace of mind for users. Additionally, the inclusion of a protective mesh screen on both models helps prevent accidental burns, particularly important in households with children or pets.

Aesthetically, the Desa (V)CB36N(E) and (V)CB36P(E) blend seamlessly into any interior décor. With customizable design options and finishes, users can select models that best fit their home’s theme, whether it be contemporary, rustic, or traditional. This flexibility helps homeowners enhance their living spaces while also reaping the functional benefits of these heating units.

Furthermore, the intuitive controls allow for effortless operation, making temperature adjustments quick and convenient. With remote control capabilities available in some models, users can manage their heating systems from the comfort of their seating areas.

In conclusion, the Desa (V)CB36N(E) and (V)CB36P(E) offer a perfect combination of performance, safety, and style. With their innovative technologies and user-friendly features, these heating solutions stand out in the market as reliable choices for those seeking efficient home heating options.
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