Desa (V)CB36P(E), (V)CB36N(E) operation manual No gas supply, or shutoff

Page 28

Troubleshooting

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

 

Electronic Ignition Models Only

1. No gas supply, or shutoff

1.

Check to see if you have gas

Ignitor will not spark or pilot will

 

valve is OFF

 

supply and that equipment

not light

2.

Air in gas line

2.

shutoff valve is opened

 

 

Repeat lighting procedure

 

 

 

 

 

several times to purge all air

 

 

 

 

 

out of lines. If after repeated

 

 

 

 

 

attempts appliance does not

 

 

 

 

 

light, call for qualified service

 

 

3.

Construction debris clogging

3.

and repair

 

 

Remove debris and dirt, and

 

 

 

pilot orifice

 

inspect and clean any other

 

 

4.

Low gas pressure

4.

possible obstructions

 

 

Contact your gas supplier to

 

 

5.

Kinked pilot line

5.

check pressure

 

 

Have a qualified technician

 

 

6.

Control valve is not opening

6.

replace pilot line

 

 

Replace control valve (Refer to

 

 

7.

No power to unit or the igni-

7.

Replacement Parts, page 34)

 

 

Check that main power is on

 

 

 

tion module

 

and that wire connections are

 

 

 

 

 

made correctly to the ignition

 

 

 

 

 

model (see Wiring Diagrams,

 

 

 

 

 

page 13). Check for 24 VAC

 

 

 

 

 

at the secondary side of the

 

 

 

 

 

transformer. If 24 VAC is

 

 

 

 

 

present, and the module does

 

 

 

 

 

not operate, have the module

 

 

 

 

 

replaced otherwise have the

 

 

 

 

 

transformer replaced

 

 

 

 

 

 

Electronic Ignition Models Only

1. Loose wiring on ignitor wire

1.

Check wiring connection. Refer

Pilot will not stay lit

 

to ignition module and/or poor

 

to wiring diagram (see Wiring

 

 

 

ground to ignition module

 

Diagrams, page 13) and/or

 

 

 

 

 

check ground wire to ignition

 

 

2. Pilot flame too low to sense

2.

module

 

 

Clean and adjust pilot burner

 

 

 

 

 

and check gas supply and inlet

 

 

 

 

 

pressure to unit. Note: Have a

 

 

 

 

 

qualified technician replace pilot

 

 

 

 

 

assembly if broken or corroded

Electronic Ignition Models Only

1. Pilot flame may be too low to

1.

Clean and adjust pilot flame

Frequent outage of main burner

 

sense flame causing ignition

 

for maximum flame across

and pilot after complete ignition

 

module to shut down

2.

sensor rod

sequence

2. Improper or restricted venting

Locate and correct all vent

 

 

 

 

 

conditions (see Checking for

 

 

 

 

 

Proper Venting, page 10)

28

www.desatech.com

117437-01B

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Contents Models VCB36NE and VCB36PETable of Contents Safety information Product Identification Local CodesPre-Installation Preparation Product FeaturesLocation and space requirements Clearances Packaging and RemovalFraming and Finishing Mantel Clearances However, 0 clearance is alsoInstallation Precautions Venting InstallationVenting Installation Checking for Proper Venting Electrical Supply ConnectionInstalling Optional Controls High Altitude InstallationInstalling Optional Wall Mount Switch GWMS2 Installing Remote ReceiverInstalling Optional Controls Installing and Activating the Remote ReceiverMillivolt Wiring Diagram Wiring DiagramsFireplace Installation Installing Gas Piping to Fireplace LocationInstallation Items Needed Check GAS TypeChecking GAS Connections Connecting Fireplace to GAS SupplyNatural From Louver Panels and Glass Door Pressure Testing Fireplace Gas ConnectionsTest Pressures Equal To or Less Than Psig 3.5 kPa Removing/Replacing Glass Door Spring Clips Removing Louver PanelsGlass Panel Frame Rail Installing Logs and Glowing Embers Applying Ember MaterialManual Ignition System For your safety Read before lighting Operating FireplaceLighting Instructions To Turn OFF GAS To ApplianceOptional Wireless Remote Operation Manual Lighting ProcedureElectronic Ignition System Lighting Instructions Optional Hand-Held Optional GWMS2 ON/OFF Wall Mounted SwitchOn/Off Series Model HRC100 Pilot Assembly Air Adjustment SettingInspecting Burners Burner Flame PatternsGlass Door Cleaning MaintenancePilot and Burners Specifications LogsVenting System VCB36NETroubleshooting Observed Problem Possible Cause RemedyLong enough Observed Problem Possible Cause Remedy See Lighting InstructionsNo gas supply, or shutoff Troubleshooting Statement aboveIllustrated Parts Breakdown Parts List Illustrated Parts Breakdown Instructions Replacement Parts Service HintsTechnical Services AccessoriesWall Mounted ON/OFF Switch Remote Control KIT WRC SeriesGWMS2 Not Shown Keep this Warranty Warranty InformationLimited Warranty Vent Fireplace

(V)CB36P(E), (V)CB36N(E) specifications

The Desa (V)CB36N(E) and (V)CB36P(E) represent a significant advancement in heating technology, offering efficient and reliable heating solutions for diverse residential needs. Both models showcase an amalgamation of modern design, energy efficiency, and user-friendly features, making them ideal for contemporary living spaces.

One of the standout features of the Desa (V)CB36N(E) and (V)CB36P(E) is their exceptional heating capacity. Designed to deliver a consistent and comfortable temperature, these units can effectively heat areas of various sizes, ensuring that even larger living rooms or open spaces maintain a cozy ambiance. The (V)CB36N(E) is particularly noted for its natural gas compatibility, while the (V)CB36P(E) offers flexibility with propane options, catering to varying user preferences and available fuel sources.

Both models are equipped with advanced technologies that enhance their performance and efficiency. The use of high-efficiency burners significantly boosts their output while minimizing fuel consumption. This strategic design not only prolongs the lifespan of the units but also contributes to reduced greenhouse gas emissions, aligning with the growing demand for environmentally friendly heating solutions.

In terms of safety, Desa places a strong emphasis on user protection. Each unit is equipped with a robust safety shut-off system that activates when certain operational parameters are not met, ensuring peace of mind for users. Additionally, the inclusion of a protective mesh screen on both models helps prevent accidental burns, particularly important in households with children or pets.

Aesthetically, the Desa (V)CB36N(E) and (V)CB36P(E) blend seamlessly into any interior décor. With customizable design options and finishes, users can select models that best fit their home’s theme, whether it be contemporary, rustic, or traditional. This flexibility helps homeowners enhance their living spaces while also reaping the functional benefits of these heating units.

Furthermore, the intuitive controls allow for effortless operation, making temperature adjustments quick and convenient. With remote control capabilities available in some models, users can manage their heating systems from the comfort of their seating areas.

In conclusion, the Desa (V)CB36N(E) and (V)CB36P(E) offer a perfect combination of performance, safety, and style. With their innovative technologies and user-friendly features, these heating solutions stand out in the market as reliable choices for those seeking efficient home heating options.
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